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Forum problem - pictures/images missing

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  • The jQuery reference is now secured with HTTPS. The browser loads that javascript file along with about two dozen other scripts as it builds the page. That's how it works with every browser. You can disable javascript in your browser, but it will severely limit interaction with the site. The hyperlinks that you pointed out earlier do nothing as the page loads. They are inert until you click on one of them. I think you will find that they lead to secured versions of each of the web sites referenced.

    To wrap other details, the good folks that build these web browsers are solely responsible for their user interfaces. If the mixed content indicator is too small, let them know about it. Even better, provide a suggestion or solution.

    We also completed another update to the servers within the past hour that should correct the disappearing site syndrome.
  • Heater.Heater. Posts: 21,230
    edited 2018-03-06 02:22
    Jim,
    That's how it works with every browser.
    Yes, that is how browsers work. Traditionally they will fetch anything from anywhere. Security and privacy was not a design goal of the WWW. As I found out working on a web store in 1999 or so.

    But only if you, as the webmaster of the site, do that.

    Call me old fashioned but when I visit a site like Parallax.com I expect that I am entering into a communication with you (Parallax). Somebody I know a bit, can trust a bit and so on. And nobody else.

    What I don't expect is that my communication with you also results in communications with a dozen other people that I did not ask for and don't know about. Facebook, Gravatar, Google, etc.

    Especially not over an insecure channel that can be exploited by whoever.

    That is the "betrayal of trust" thing I mentioned above. It's like making a phone call to your friend, but you don't know that your friend is relaying the conversation to all and sundry.

    I would like to see that everything a web page needs comes from the origin I am connecting to. That they, at the origin, have responsibility for it.

    I know, I'm dreaming. It has taken two decades to get what little security we have into the browser.









  • The delays seem to be getting worse. Here are the results from a traceroute I did:
    phil@backup:~$ traceroute forums.parallax.com
    traceroute: Warning: forums.parallax.com has multiple addresses; using 18.221.170.89
    traceroute to forums.parallax.com (18.221.170.89), 30 hops max, 40 byte packets
     1  192.168.1.1 (192.168.1.1)  0.603 ms  0.508 ms  0.484 ms
     2  10.65.4.1 (10.65.4.1)  12.249 ms  11.287 ms  14.599 ms
     3  174.127.182.72 (174.127.182.72)  18.930 ms  21.351 ms  20.201 ms
     4  br1-ptw-a-ae-1-0.bb.spectrumnet.us (174.127.141.130)  12.208 ms  20.192 ms  9.699 ms
     5  cr1-pohe-a-be-10.bb.as11404.net (174.127.148.103)  18.704 ms  12.486 ms  12.080 ms
     6  cr2-tuk2-hu-0-7-0-0.bb.as11404.net (174.127.148.246)  15.070 ms  16.320 ms  17.447 ms
     7  cr1-pdx-a-be5.bb.as11404.net (174.127.149.25)  21.555 ms  20.492 ms  20.531 ms
     8  cr1-9greatoaks-hu-0-3-0-7.bb.as11404.net (192.175.28.238)  40.799 ms  38.213 ms  37.811 ms
     9  cr2-11greatoaks-te-0-0-0-4.bb.as11404.net (208.76.184.1)  39.267 ms  38.212 ms  38.499 ms
    10  72.21.221.200 (72.21.221.200)  39.017 ms  37.588 ms  38.774 ms
    11  54.240.242.8 (54.240.242.8)  80.945 ms 54.240.242.148 (54.240.242.148)  76.561 ms 54.240.242.68 (54.240.242.68)  76.216 ms
    12  54.240.242.61 (54.240.242.61)  76.241 ms 54.240.242.99 (54.240.242.99)  77.970 ms 54.240.242.159 (54.240.242.159)  75.864 ms
    13  * * *
    14  54.239.43.105 (54.239.43.105)  83.919 ms  86.976 ms 54.239.43.109 (54.239.43.109)  92.817 ms
    15  * * *
    16  * * *
    17  * * *
    18  52.95.2.32 (52.95.2.32)  84.025 ms 52.95.2.6 (52.95.2.6)  85.060 ms 52.95.2.30 (52.95.2.30)  81.921 ms
    19  52.95.1.137 (52.95.1.137)  80.267 ms 52.95.1.163 (52.95.1.163)  77.696 ms 52.95.1.189 (52.95.1.189)  75.831 ms
    20  52.95.1.214 (52.95.1.214)  76.688 ms 52.95.1.104 (52.95.1.104)  80.616 ms 52.95.1.132 (52.95.1.132)  87.905 ms
    21  52.95.2.25 (52.95.2.25)  75.929 ms 52.95.1.169 (52.95.1.169)  75.835 ms 52.95.1.113 (52.95.1.113)  87.948 ms
    22  52.95.1.18 (52.95.1.18)  75.679 ms 52.95.3.138 (52.95.3.138)  77.027 ms  78.555 ms
    23  * * *
    24  * * *
    25  * * *
    26  * * *
    27  * * *
    28  * * *
    29  * * *
    30  * * *
    

    The IP addresses beginning with 52.95.1 are Amazon AWS. It seems to get stuck in a labyrinth before finally giving up.

    -Phil
  • This morning, once I had made a connection to the forum, I did a search to find a thread that I had started. 'Entered the search terms and was taken to Google. 'Found the thread and clicked on the Google link. That required a different connection, I guess, since the forum took about a minute to respond. After scanning the link and copying the address, I went back in my browser history to where I was before the search. Oddly, that required yet another connection, which also took about a minute.

    -Phil
  • Phil,

    One of the hard rules in AWS is that we can't use any kind of network sniffer tools within the environment. Tracing from the outside is, as you point out, an exercise in futility. We really do have to rely on them to do the Right Thing with their network and manage the portion of the net we can see from our tools.

    Your tagline about perfection got me thinking about how we configured the forums server for HTTPS. I removed a layer in the Apache configuration that appears to be redundant within the new network environment. Our testing on the new configuration looks promising.

  • Cluso99Cluso99 Posts: 18,069
    edited 2018-03-07 07:55
    Seems to be getting worse, not better :(

    I am getting either a timeout or just sits there downloading the page. Multiple retries before I might get thru, or I leave it for later.
  • TorTor Posts: 2,010
    Unfortunately, same here. For a moment yesterday it appeared to be fine. Not now.
  • Just took more than a minute to establish a connection. Any progress on fixing this?

    -Phil
  • kwinnkwinn Posts: 8,697
    Just took more than a minute to establish a connection. Any progress on fixing this?

    -Phil

    Definitely something odd going on. I check the forum and my email when I go for my morning coffee break, and if I connect using the https link it waits a long time for a connection (if it connects at all - I'm not that patient). OTOH if I connect using the http link I get connected to https in under a second.
  • Thank you to the community for your reports.

    I will be closing this thread, as it is important for our IT to work on solving the issues we're experiencing rather than answering questions or comments. If there is something critical you see and need to report, please email webmaster@parallax.com.

    We will post an update in a new thread when the issue is fully resolved.
This discussion has been closed.