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Forum problem - pictures/images missing — Parallax Forums

Forum problem - pictures/images missing

Cluso99Cluso99 Posts: 18,071
in General Discussion
Did yesterday's update break something?
«13

Comments

  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    I checked a couple of my old threads, and things seemed intact. Can you point to a broken thread?

    -Phil
  • SapphireSapphire Posts: 496
    This one: http://forums.parallax.com/discussion/168100/deploying-bean-s-frequency-counter-code-across-multiple-cogs/p1
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    Hmm, yeah, I see what you mean. Are they only recently posted images, then, that are broken?

    -Phil
  • VonSzarvasVonSzarvas Posts: 3,595
    Thanks for pointing this out.

    IT is now working to resolve.
  • Jim EwaldJim Ewald Posts: 733
    IT Guy here. It looks like there was a small window of activity between the time we ran our web server backup and the time when the forums were put into a read-only mode. The database server was copied after the site was frozen, so we're good on all of the posting activity.

    Back to the MIA images. I believe that there are only 12 images that were missed in the migration. I will move those over in the morning. That should make us whole again.

    One more thing. For those who might be wondering what the update was about, we moved this and a number of our other web sites from our own data center to the Amazon cloud. From your perspective, you should see a site that is far more responsive in the States. We will soon enable something called Content Delivery Network that will cache web content much closer to your individual locations. Our friends outside the US will see much better page load times.
  • Cluso99Cluso99 Posts: 18,071
    I have just started working for a company that uses Amazon to host its websites. It used to be housed in Singapore, but now it's in the newer Sydney centre. Quite different to when I last worked in IT.
  • Jim EwaldJim Ewald Posts: 733
    Update - I restored the missing files a few minutes ago. The .spin and .zip files are appearing correctly and the inline images are viewable if you click on them. It looks like we need to generate a few thumbnail images to correct that. I'm looking into that now.

    @Cluso99 - We have been in AWS since 2014. Honestly, Once we saw how fast they were innovating, we stopped buying server hardware.It's almost unreal to be able to deploy an entire network/server environment from a JSON file.

    Getting back to fixing the thumbnail images...
  • Jim EwaldJim Ewald Posts: 733
    ...and the thumbnail images have returned. Please let me know if you guys spot any more oddities.
  • Roy ElthamRoy Eltham Posts: 3,000
    Yeah, AWS & CDN FTW. :)
  • YanomaniYanomani Posts: 1,524
    Hi Jim Ewald

    Have you ever received the PM I've sent to you?

    About forum's security certificates?

    Henrique
  • Heater.Heater. Posts: 21,230
    The cert is valid for learn.parallax.com not forums.parallax.com

    It's kind of pointless anyway as the forum is also served up using plain HTTP.

  • YanomaniYanomani Posts: 1,524
    Heater. wrote: »
    The cert is valid for learn.parallax.com not forums.parallax.com

    It's kind of pointless anyway as the forum is also served up using plain HTTP.

    Thus login data can be viewn.

    Henrique
  • YanomaniYanomani Posts: 1,524
    Jim Ewald wrote: »
    IT Guy here. ...

    From your perspective, you should see a site that is far more responsive in the States. We will soon enable something called Content Delivery Network that will cache web content much closer to your individual locations. Our friends outside the US will see much better page load times.

    Eagerly waiting for this step to be achieved/implemented ASAP.

    As for now, everything is behaving like a lazy worm, from my perspective.

    Henrique
  • zappmanzappman Posts: 418
    Yanomani wrote: »
    Jim Ewald wrote: »
    IT Guy here. ...

    From your perspective, you should see a site that is far more responsive in the States. We will soon enable something called Content Delivery Network that will cache web content much closer to your individual locations. Our friends outside the US will see much better page load times.

    Eagerly waiting for this step to be achieved/implemented ASAP.

    As for now, everything is behaving like a lazy worm, from my perspective.

    Henrique
    +1

    The response time of the forums are now super SSSSSLLLLOOOOWWW.
  • Heater.Heater. Posts: 21,230
    edited 2018-02-25 14:59
    Ha, just came to post the same thing. From here in Finland the forum has become very slow.

    15 seconds or so to even getting the first response after hitting a link. Then some more seconds to load everything.

    Which is an order of magnitude or more slower than my web servers running on google cloud instances on the east coast.

    I don't think CDN will address that slowdown.
  • Heater.Heater. Posts: 21,230
    edited 2018-02-25 15:25
    Hmm... something happened.

    Got "502 Bad gateway" for a while. Guess the server crashed or some such.

    Now it's much much faster :)
  • Jim EwaldJim Ewald Posts: 733
    The "Bad Gateway" happens when the web server goes missing. It happened this morning when I restarted the web service. For the Linux gear-heads, the CPU load was over 30 when I arrived this morning. It should be around .08.
  • PublisonPublison Posts: 12,366
    Heater. wrote: »
    Ha, just came to post the same thing. From here in Finland the forum has become very slow.

    15 seconds or so to even getting the first response after hitting a link. Then some more seconds to load everything.

    Which is an order of magnitude or more slower than my web servers running on google cloud instances on the east coast.

    I don't think CDN will address that slowdown.

    +1 in the US.
  • Jim EwaldJim Ewald Posts: 733
    Let's try a beefier server. The last one just could not keep up with the search engine web crawlers.
  • PublisonPublison Posts: 12,366
    Much better response now.
  • YanomaniYanomani Posts: 1,524
    Hi Jim Ewald

    Whichever you've did with that new server, it's running like a tachyon now! On par with Google servers, from my humble perspective!!!!

    The solely concern that remains here, is about the early refered "Content Delivery Network that will cache web content";

    If that "cache" contains all the up and downstream contents we where grabbing from the forums server(s), what will happen with PMs, for example? They'll be also cached? Without https://??

    Henrique
  • Jim EwaldJim Ewald Posts: 733
    The cache will manage outbound content only, all inbound content is still delivered to the web server and not cached at the endpoints. I sent you a PM concerning the https issue.
  • TorTor Posts: 2,010
    I always block the Baido robots, that seems to take care of the too-much crawling problem.
  • YanomaniYanomani Posts: 1,524
    Jim Ewald wrote: »
    The cache will manage outbound content only, all inbound content is still delivered to the web server and not cached at the endpoints. I sent you a PM concerning the https issue.

    Hi Jim Ewald

    Excellent work! Thanks by your explanations. Now, it's crystal clear to me (https://)!

    PM answered!

    Henrique
  • zappmanzappman Posts: 418
    Much better response now!
  • Heater.Heater. Posts: 21,230
    So what's the deal with HTTPS?

    Using Chrome or Firefox:

    Visiting https://www.parallax.com/ gets us to the right place with a valid certificate.

    OK.

    Selecting Support->Forums gets us to http://www.parallax.com/

    ERROR: Not using HTTPS link.

    Entering the secure URL: https://forums.parallax.com/ gets us to the learn.parallax.com (Even if it says https://forums.parallax.com/ in the URL bar). The certificate is flagged as invalid with a red "Not secure" message.

    ERROR - Landed on the wrong page. Even the wrong site!

    ERROR - Certificate is not valid.


    This is somewhat of a mess. And not secure!


  • Jim EwaldJim Ewald Posts: 733
    ...and, because it's a Sunday, the Forums have a valid SSL certificate again. Feel free to start using https://forums.parallax.com.
  • Jim EwaldJim Ewald Posts: 733
    We're still working out the bugs on the new network configuration. Let me run through the list again to be sure all the sites are routing correctly. There is a default setting that should take you to www.parallax.com if the site you wanted to reach has gone offline.
  • Heater.Heater. Posts: 21,230
    edited 2018-02-25 18:48
    Jim,
    Feel free to start using https://forums.parallax.com.
    My Chrome tells me:

    "There are issues with the site's certificate chain (net::ERR_CERT_COMMON_NAME_INVALID)."

    When I hit that link.

    Edit: OK. Panic over. Restarting my Chrome persuaded it to pick up the valid cert.

    What about disabling the non-secure connection possibility?

  • Jim EwaldJim Ewald Posts: 733
    Turning off HTTP without a redirect would send the visitor the the www.parallax.com site. Ideally, the request sent to http://site.parallax.com would generate a 302 response to the https://site.parallax.com. The client browser would then re-request at the new URL. But first, I need to slap SSL certs on the remaining sites. Obex is up next.
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