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ServoPal Discontinued??? — Parallax Forums

ServoPal Discontinued???

ercoerco Posts: 20,256
edited 2013-03-18 07:02 in General Discussion
Retired, same thing: http://www.parallax.com/StoreSearchResults/tabid/768/txtSearch/servopal/List/0/SortField/4/ProductID/481/Default.aspx

Was I snoozing? When? How? Why? IMO this was a "get out of jail" item for the Stamp, especially the Boebot, to offload servo overhead. I thought BS2s were forever and this would also be an evergreen item to keep the BS2 relevant as consumer expectations grew.

I guess I really should upgrade to the Prop, but I'll be kicking & screaming the whole way.
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Comments

  • PublisonPublison Posts: 12,366
    edited 2012-11-26 16:56
    Not another dead soldier! Parallax, let use know about these things in advance!

    As erco says, it's a huge asset for the BS2 robots.

    The BS2 is going to be around for quite a while, why not the ServoPal?
  • davejamesdavejames Posts: 4,047
    edited 2012-11-26 19:05
    erco wrote: »
    I guess I really should upgrade to the Prop, but I'll be kicking & screaming the whole way.


    ...right there with ya, brother!
  • CircuitsoftCircuitsoft Posts: 1,166
    edited 2012-11-26 19:17
    I imagine it's because newer Digital Servos don't need it; pulse it once, and it stays until you give it the next pulse, just like ServoPal did.
  • ercoerco Posts: 20,256
    edited 2012-11-26 19:24
    That's very true for digital servos, but the world is still rife with cheap analog servos, including Parallax's ever-lovin' BoeBot.
  • Martin_HMartin_H Posts: 4,051
    edited 2012-11-26 19:28
    This is actually a bit of a shock because this addressed the major shortcoming of the BS2. There wasn't that much to the ServoPAL either.

    With regards to the BS2 versus the Propeller chip. I still find the BS2 much easier to bang out simple stuff on. My current project is on the Propeller and progress is much slower than the BS2. Granted I'm doing more, but everything is just a little bit harder which slows me down.
  • ercoerco Posts: 20,256
    edited 2012-11-26 19:41
    Unless Dave James' BS3 is imminent, with incredible new firmware features like automatic background servo management...!
  • davejamesdavejames Posts: 4,047
    edited 2012-11-26 19:51
    ...errr, you know, I think Parallax likes me - but not THAT much!


    Hey - whatever happened to the BS2-based quad-copter?
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2012-11-26 21:12
    OK, erco. You pay our salaries, buy our inventory and machines, and generally determine what we do so you are completely entitled and welcome to complain. Heck, I read your post and felt the same kind of disappointment! Here's the likely situation [Lauren will need to confirm; I don't handle these things closely] but I don't expect it to make you feel any better. You're going to think I'm more of an accountant than techno-company-leader, so brace yourself.

    This is a product that we were manufacturing under Parallax Hong Kong. Building in China requires minimum order quantities of 500-1000 units minimum. When our inventory turns of any given product fall too low (a year or more?) it comes up on the Purchasing Manager's radar. She'll do what she can to lower the minimum order quantity, lower the price, and present it to the Marketing Manager who can give her some input. At this point we're probably thinking about it more from a financial perspective than others [like a "get out of jail" accessory for the BS2]. If you asked the engineers or tech support, they'd do some serious hand-wringing and objection to any kind of EOL, the same way you do. It becomes a question of allocating financial resources in inventory, and getting your full return back in a year, or putting that money towards other demands in our business.

    There's a good chance that this product had an inventory turnover that was too low for the minimum order quantity, causing us to hold inventory for a long time. Assuming this is the case, we could either make them in Rocklin or EOL. If the monthly volume was too low, and building them in Rocklin displaces new products (that'd be the case right now) then it would've gone into EOL.

    And as you know, we are also designing chips. You could say our first chip was the SX in 1997, designed by Ubicom with our close participation. Six years later you saw the Propeller 1, and seven years later you will see the Propeller 2. These efforts are hugely expensive, and we've achieved them by reinvesting every single dollar you spend at Parallax with only occasional reliance on credit. We support an R&D team of 3+, a half-dozen external consultants, terrifying software license expenses, unknown-outcome shuttle runs that could buy a condominium, and responsibility to bring a device to market (characterization, testing, software tools, hardware boards, trainings, etc.). The typical business model for making chips involves external funding for small companies, and reliance on big revenue for existing large companies. We're a small, small player. You wouldn't want us to do that because we'd be pandering to the lenders and it would force an identity change.

    Having long-term goals like we do often puts us in the position of making difficult trade-offs like you're seeing. It's a very simple business model to buy and sell parts, to make adapter boards but to deliver what we think is really creative (chips!) is a far more challenging and rewarding business model. If somebody's frustrated about this, it should be Phil since he developed the ServoPal. I don't think we gave him any advance notice.

    Nobody is going to force-feed Propellers to you. We're going to make all BS2s forever. But hang in there with the Propeller wave just in case - there's a good chance it'll be looking better than a BS2 to you.
  • Roy ElthamRoy Eltham Posts: 3,000
    edited 2012-11-26 21:25
    EOL all BS2s for just erco, until he uses a Prop for something so he knows what it's actually like before he poo poo's it. :D
  • GordonMcCombGordonMcComb Posts: 3,366
    edited 2012-11-26 21:31
    I have mixed feelings about any product that falls off the cliff, but business is business, and it's not always possible to keep things around forever. And like you say, Ken, the Prop can pulse multiple servos in its sleep, without even getting warm.

    How about open sourcing the board, including layout and schematic. Then maybe someone here -- who has a lower general overhead -- could produce them. I'm guessing the "Pal" part makes it a PhiPi board? I imagine Phil got a cut, but if there is indeed a royalty involved, could you work something out?

    -- Gordon
  • ercoerco Posts: 20,256
    edited 2012-11-26 21:38
    Roy Eltham wrote: »
    EOL all BS2s for just erco, until he uses a Prop for something so he knows what it's actually like before he poo poo's it. :D

    Only Duane noticed and cared (sniff, sniff) when I fired up my Prop-BoE 6 months ago... operating a RELAY, natch!
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2012-11-26 21:48
    I have mixed feelings about any product that falls off the cliff, but business is business, and it's not always possible to keep things around forever. And like you say, Ken, the Prop can pulse multiple servos in its sleep, without even getting warm.

    How about open sourcing the board, including layout and schematic. Then maybe someone here -- who has a lower general overhead -- could produce them. I'm guessing the "Pal" part makes it a PhiPi board? I imagine Phil got a cut, but if there is indeed a royalty involved, could you work something out?

    -- Gordon

    I support that entirely, and maybe somebody else wants to make them. In fact, we'd even buy them and sell them if they can be supplied by somebody else. But don't expect us to buy more than a month's worth of inventory. This would be up to PhiPi to work out with a forum member, or maybe he wants to do it all by himself.
  • ercoerco Posts: 20,256
    edited 2012-11-26 21:59
    @Ken: Business is business, but AFAIK Parallax is still making a good chunk of change off the BS2. Dropping accessories which help keep it chugging along will hasten its demise. If you're going to drop the $15 ServoPal, then introduce a $20 Stamp Expander that offers multichannel ServoPal & Soundpal functions plus PWM and ADCs and touch sensors and Sony IR encoding/decoding functions and more I/Os. You could just burn a PIC DIP and offer that product PDQ... before someone else does. I'd take that business.

    Hmmm. I could make that chip right now in small quantities... and sell for $15 while making a tidy profit.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2012-11-26 22:00
    Ken Gracey wrote:
    This would be up to PhiPi to work out with a forum member, or maybe he wants to do it all by himself.
    It could depend on whether the SoundPAL falls under the axe, too, since both share the same testing jig, and I'm not keen on duplicating the one being used in China. The problem, of course, is that producing them domestically and wholesaling them to Parallax will ultimately entail a higher MSRP. Maybe it's feasible, but I won't know until I pencil it out.

    -Phil
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2012-11-26 22:06
    Roy Eltham wrote: »
    EOL all BS2s for just erco, until he uses a Prop for something so he knows what it's actually like before he poo poo's it. :D

    If we could just have a few minutes with him alone he'd see the light. With Andy's new objects it's easier on a Propeller than anything I've ever seen http://learn.parallax.com/node/290. These 9th graders ran circles around me http://forums.parallax.com/entry.php?833-Parallax-President-Ken-Gracey-gets-Hands-on-Teaching-Robotics and now they're building an GPS-guided craft that will cross Lake Tahoe.

    The Propeller has become EASIER to use over time, and maybe erco hasn't taken a look at some of the newer examples. erco, if you come up here for a day I'll pick you up at the airport. We can ride bikes the first half of the day and program Propellers the second half, and you can be home in time to tuck the girls into bed.
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2012-11-26 22:09
    erco wrote: »
    Only Duane noticed and cared (sniff, sniff) when I fired up my Prop-BoE 6 months ago... operating a RELAY, natch!

    I admit I didn't see this. Shame on me! That's awesome, erco! I will spend more time on the forums.
  • RS_JimRS_Jim Posts: 1,766
    edited 2012-11-27 05:12
    I think the answer is simple, Erco orders 1000 servo pal's so he never runs out, or he switches to the prop. The twins future education is probably better served by the latter decision.
    Jim
  • Martin_HMartin_H Posts: 4,051
    edited 2012-11-27 06:10
    Ken Gracey wrote: »
    The Propeller has become EASIER to use over time, and maybe erco hasn't taken a look at some of the newer examples. erco, if you come up here for a day I'll pick you up at the airport. We can ride bikes the first half of the day and program Propellers the second half, and you can be home in time to tuck the girls into bed.

    The new PropBoe objects have definitely made things easier. I particularly like the servo drive object which once calibrated makes for pretty reliable open loop control. My one criticism of them is that in some ways they bury too much of the details within the subordinate objects (I have the same criticism of the Arduino libraries). Not seeing the pin manipulations in line tends to make certain operations black boxes. I know it is more modular, but from a learning point of view it might not be for the best.

    Erco, I've also used the BS2 functions from the OBEX to port BS2 code to Spin fairly rapidly. Over in the Robot forum I ported Phil's Red Eye line follower to Spin using them. I recently enhanced them a bit to include cursor control by borrowing functions from the PropBoe's enhanced serial terminal object. Once you're over the Spin syntax hump you can port code fairly quickly.
  • Bill HenningBill Henning Posts: 6,445
    edited 2012-11-27 07:01
    Erco,

    May I recommend the Propeller Servo Controller USB to you as a superior replacement to the ServoPal?

    http://www.parallax.com/Store/Microcontrollers/PropellerDevelopmentBoards/tabid/514/CategoryID/73/List/0/catpageindex/2/Level/a/ProductID/595/Default.aspx?SortField=ProductName%2cProductName

    - You could control it with a single pin from the BS/2, or two pins if you wanted to read back from it.
    - it can control 16 servos, or you can use some of the I/O's for inputs
    - it has a USB port, and you could use it to get your feet wet with the Prop

    Sure, it costs more in absolute terms... but not on a per-port basis:

    - Servo Pal: $14.99 for two ports, so it is ~$7.50 per servo port
    - PropServo: $39.99 for sixteen ports, so it is ~$2.50 per servo port

    So if your robots need a lot of servos, or can use more inputs, the Prop Servo Controller is a MUCH better deal!

    Hope this helps,

    Bill

    p.s.

    For a Propeller based dedicated robot controller see

    http://www.mikronauts.com/roboprop/
    erco wrote: »
    Retired, same thing: http://www.parallax.com/StoreSearchResults/tabid/768/txtSearch/servopal/List/0/SortField/4/ProductID/481/Default.aspx

    Was I snoozing? When? How? Why? IMO this was a "get out of jail" item for the Stamp, especially the Boebot, to offload servo overhead. I thought BS2s were forever and this would also be an evergreen item to keep the BS2 relevant as consumer expectations grew.

    I guess I really should upgrade to the Prop, but I'll be kicking & screaming the whole way.
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2012-11-27 07:18
    Martin_H wrote: »
    The new PropBoe objects have definitely made things easier. I particularly like the servo drive object which once calibrated makes for pretty reliable open loop control. My one criticism of them is that in some ways they bury too much of the details within the subordinate objects (I have the same criticism of the Arduino libraries).

    I share these thoughts, Martin. We can speed students towards quick results with these new objects, but it's almost too easy. They look at servo speeds in terms of "fast, one direction" as -100, and "fast the other direction" as +100. This ease of use is almost necessary for all of the new introductory electronics and robotics courses, and the real learning isn't happening until later in the curriculum. Not fair for us, having learned from the bottom up, and maybe not the best approach for real education. I think the quick-learning-by-doing method is unfortunately reinforced by the competition any subject faces in the classroom: smart phones, sports, video games and other gotta-see-it-work-now-or-else instant satisfaction demands.

    I am definitely experimenting with various ways of teaching in my middle school robotics course. Sometimes I give it to them at a high level, other times they have to learn the real way.
  • Martin_HMartin_H Posts: 4,051
    edited 2012-11-27 07:23
    erco wrote: »
    @Ken: Business is business, but AFAIK Parallax is still making a good chunk of change off the BS2. Dropping accessories which help keep it chugging along will hasten its demise. If you're going to drop the $15 ServoPal, then introduce a $20 Stamp Expander that offers multichannel ServoPal & Soundpal functions plus PWM and ADCs and touch sensors and Sony IR encoding/decoding functions and more I/Os. You could just burn a PIC DIP and offer that product PDQ... before someone else does. I'd take that business.

    Erco, that might not be that hard to build. Although instead of a PIC I would use an ATMega328P in a form factor like a DorkBoard from Wulfden http://www.wulfden.org/TheShoppe/freeduino/dorkboard.shtml.

    What I would do is have a daughter board drop right onto of the BOE's four servo and power headers. That board would have four servo headers with its own 5v or Vin selector header. The four BS2 I/O's would connect to four inputs on the ATMega328P with four pins on the ATMega328P connecting to the four servo pins. A piezo speaker on the daughter board could replicate the soundPal's functions with headers to access the ADC as well.

    Parts of the firmware wouldn't be that hard to put together. Basically the ATMega328P would listen to pulsin on one if its input pins and pulsout on its output pins. Another pin could emulate the soundPal's ability to play sound which strikes me as the hardest part of the project. The remaining two pins could be use serial I/O to talk to the ADC which falls somewhere in between in complexity.
  • ercoerco Posts: 20,256
    edited 2012-11-27 08:39
    @Martin: Not build, BURN, as in make a DIP. All the Stamp boards have breadboarding areas, no need to make a whole daughterboard. A PicAxe has all those features mentioned built in, so it's just making the connections flexible and user friendly.

    And to all, I'm neither afraid nor ignorant of the Prop, I am using it and working thru the manuals. Yet the Stamp is still useful and educational. I really like its minimalist qualities. I teach programming to noobs in house. Let's face it, BASIC is infinitely easier than SPIN for beginners. And per Martin_H, it's still quicker to bang out a small program from scratch on a BS2.

    So sure, you have my Stamps. When you pry them out of my cold dead hands! :)
  • CircuitsoftCircuitsoft Posts: 1,166
    edited 2012-11-27 08:57
    Ken,
    Could the ServoPal be sold as a kit? Drop the PICs in a programmer, and each kit has a PCB, PIC, and the required passives, up to the end-user to solder. You can have other companies manufacture the boards for ultra cheap, and kitting them shouldn't be difficult.
  • ercoerco Posts: 20,256
    edited 2012-11-27 09:02
    Ken,
    Could the ServoPal be sold as a kit? Drop the PICs in a programmer, and each kit has a PCB, PIC, and the required passives, up to the end-user to solder. You can have other companies manufacture the boards for ultra cheap, and kitting them shouldn't be difficult.

    That's certainly a viable option and preferable to no ServoPal. Experienced people love building kits. But moreso, I think the ServoPal is a great stepping stone for noobs who may not be comfy soldering.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2012-11-27 09:03
    The ServoPAL uses an 8-pin surface-mount AVR. Aside from a bypass cap and connectors, that's about it. I suppose it would be possible to provide just a pre-programmed DIP, but it would lack the convenience of a plug-n-play solution.

    -Phil
  • Lauren DavisLauren Davis Posts: 313
    edited 2012-11-27 09:08
    This product was discontinued because of the high MOQ compared to turnover. There's been a big push to move excess inventory this year so you've probably seen quite a few EOL and retired products lately. I am certain this will slow down in the next few months. We always try to put products on EOL status before discontinuing them. We're working on making our discontinued process better so everyone is in the loop. I see we need to make a few more changes to this process so you have more warning. Thanks for sticking with us and for your understanding.
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2012-11-27 09:12
    Thank you, Lauren. Now, everybody take a minute to thank Lauren...."thanks, Lauren!" because she listens to you closely no differently than the way I do. The only difference is that I spend more time on the forums because I eat this stuff up for hobby too. As she noted, you've probably seen the bulk of EOLs for quite some time.
  • mindrobotsmindrobots Posts: 6,506
    edited 2012-11-27 09:39
    So, the moral to this story is "mind your MOQ if you're slow to turn over or it's EOL for you!!!" ...and there's not a little blue pill in the world that can fix it!
  • Lauren DavisLauren Davis Posts: 313
    edited 2012-11-27 17:43
    A few of us met today to go over the discontinued/EOL process. Production customers and those who have purchased the item consistently or over a certain quantity amount will always be alerted via email when a product is getting discontinued in case it has been designed into a product. We've already started this process. Also, a forum announcement will be placed if a high volume or high profile item is discontinued. I've heard concerns in the past about documentation for retired products going away. The new website keeps all documentation, so this will no longer be an issue. If you ever have a question about a discontinued product feel free to start a thread and we'll be here to answer. Recently there has been a big internal effort to clear excess inventory over the last few months but I expect this to reduce going forward. Thank you again for all the feedback. We're always listening.

    Also, stay tuned for more information about the new website, we're getting very close!
  • ercoerco Posts: 20,256
    edited 2012-11-27 17:57
    Q: When you discontinue/retire a product, do you generally still have a secret stash set aside for posterity and emergencies? That would give people a chance to get some from you. For instance, you sold blue Scribbler 1's on your Ebay site long after they were officially retired from your website. I bought a few. :)

    I see the ServoPal is still available at http://www.parallaxdirect.com/cart/catalog/Parallax-28824-ServoPAL-205.html and http://www.robotshop.com/parallax-servopal-dual-servo-controller.html and http://in.mouser.com/ProductDetail/Parallax/28824/?qs=sGAEpiMZZMt7FrWooXVB19GIoNQdOdNo and maybe more. Is that simply "get 'em while they last" ?
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