On the other hand, how much does one frustrated customer cost? Especially in this day and age of eveyone and their uncle having a blog/tweet/status to share?
The bad thing is that negatives seem to travel faster, and have more staying power than positives.
The bigger point is less "does any one specific user 'need' extra hardware", and more the point of "I paid XXX for this kit, and they didn't include ANY extra of these tiny screws?" That statement/sentiment rings true even if you didn't need the extras. We're not just talking about what it takes to get the kit together. We're talking about the impression and feelings of the customer during and after the build process.
How did you address the issue of the inaccessible batteries? This seems to be the most common modification people make to the Stingray.
I got one for Christmas, but it's been sitting in the box waiting until I have time to build it, which I should be able to do this weekend. I'm comparing the various battery accessibility/relocation options and am curious if you've done anything about it yet.
I remember a thread that mentioned leaving a couple of screws out of the vertical panels so they would just swing open, allowing access to the battery area.
I think it was Whit, but I'm not sure.
Jim
Sal Ammoniac said...
OBC,
How did you address the issue of the inaccessible batteries? This seems to be the most common modification people make to the Stingray.
I got one for Christmas, but it's been sitting in the box waiting until I have time to build it, which I should be able to do this weekend. I'm comparing the various battery accessibility/relocation options and am curious if you've done anything about it yet.
Comments
The bad thing is that negatives seem to travel faster, and have more staying power than positives.
The bigger point is less "does any one specific user 'need' extra hardware", and more the point of "I paid XXX for this kit, and they didn't include ANY extra of these tiny screws?" That statement/sentiment rings true even if you didn't need the extras. We're not just talking about what it takes to get the kit together. We're talking about the impression and feelings of the customer during and after the build process.
▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
John R.
Click here to see my Nomad Build Log
How did you address the issue of the inaccessible batteries? This seems to be the most common modification people make to the Stingray.
I got one for Christmas, but it's been sitting in the box waiting until I have time to build it, which I should be able to do this weekend. I'm comparing the various battery accessibility/relocation options and am curious if you've done anything about it yet.
Or possibly a more useful approach would be These "top deck" modifications that I did on a CrustCrawler Nomad.
▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
John R.
Click here to see my Nomad Build Log
Post Edited (John R.) : 5/27/2010 9:56:10 PM GMT
I think it was Whit, but I'm not sure.
Jim