Post hijacked thankfully- why tornadoes suck
mosquito56
Posts: 387
· I ordered $35 from a guy on this forum. 3 weeks ago he sent e-mail asking if I recieved merch. I said No. I waited another week for U.S.P.S. to bring it and nothing. I have not recieved answer to any e-mail for 2 weeks now.
· I payed with it thru paypal.
·· I am not worried about the $35 and I highly doubt the guy is trying to rip me off. I assume its a simple mistake somewhere but what upsets me is the lack of communication.
· The person doesn't have a webpage and I am not going to identify him at this stage.
· Has anyone here ordered from someone and not recieved their stuff? I feel it's my duty to share this info so the next guy doesn't get the same treatment. I post it here because I contacted the guy from this forum. I·love this forum and would do nothing to tarnish it's name in any way.
· This is the first time I have ever had any problem ordering anything on the internet and would like some advice on what I should do.
Don
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Post Edited (mosquito56) : 6/25/2009 9:23:50 PM GMT
· I payed with it thru paypal.
·· I am not worried about the $35 and I highly doubt the guy is trying to rip me off. I assume its a simple mistake somewhere but what upsets me is the lack of communication.
· The person doesn't have a webpage and I am not going to identify him at this stage.
· Has anyone here ordered from someone and not recieved their stuff? I feel it's my duty to share this info so the next guy doesn't get the same treatment. I post it here because I contacted the guy from this forum. I·love this forum and would do nothing to tarnish it's name in any way.
· This is the first time I have ever had any problem ordering anything on the internet and would like some advice on what I should do.
Don
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······· "What do you mean, it doesn't have any tubes?"
······· "No such thing as a dumb question" unless it's on the internet
Post Edited (mosquito56) : 6/25/2009 9:23:50 PM GMT
Comments
I have used paypal with ebay and I know there is a certain time in which you can raise a complaint , I would look into what actions you might take , and if there is a time limit don't let it expire.
Hope it works out , if not you will have to write off to experience.
Jeff T
I plan to post a negative review on him thru paypal but since I can't get ahold of him I would post this to see if he gets the message. For all I know he's on vacation.
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······· "What do you mean, it doesn't have any tubes?"
······· "No such thing as a dumb question" unless it's on the internet
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I guess since it was offered for free, it doesn't really matter... It just bugs me that they said they'd ship it, and nothing ever came...
Ah well. I guess I really shouldn't be complaining, but then again... =|
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Quit buying all those fixed voltage regulators, and·get an Adjustable Power Supply·for your projects!· Includes an LED testing terminal!
You should PM him if he is on this forum.
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Toys are microcontroled.
Robots are microcontroled.
I am microcontroled.
If it's not Parallax then don't even bother. :-)
Propeller SRAM TV driver winner: ==NOT COMPLEATED: 3 WEEKS UNTIL ENDING TIME==
FYI if you want to dispute the charge thru Paypal, it must be done within 30 days of making payment.
Good luck
but to be honest if he does not correct this situation with you 35 dollars or not you should post his name so the rest of us know better than to trust him, hopefully like you said its just a misunderstanding I like having the confidence to be able to send money
to some of the people here that are selling their wares and plan to continue ,,its a nice little community we have here. Please keep us posted as to what is happening
We have a great bunch of folks on this forum.
Glad to hear good words about cluso and philadil, I have been thinking of trying some of their stufff.
Btw, I just ordered ANOTHER $100 from ucontroller so you can see I highly approve of his service.
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······· "What do you mean, it doesn't have any tubes?"
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I can tell you first hand Phil is a good guy and ships what he sells, Others have told me Cluso is very trust worthy and Rayman is offering some very nice stuff I plan to buy.
I can not afford to be wasteful with my money these days ( who can) and to be honest this is the only site I will buy stuff from the actual members I have been burned by eBay so many times I don't even go there anymore. This is mainly my hobby these days
one of life's very simple well not simple pleasures LOL good luck man I am sure everyone is watching this post maybe you could just send this guy a copy of these posts as a friendly reminder if he ever plans on doing business here again.
I think a sticky where people can post positIve or negative feed back would be good. I sell my stuff on here and think those of us that do, oh it to parallax and the community to be honest and an easy way for the community to keep us accountable is a must.
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propmod_us and propmod_1x1 are now in stock. Only $30. PCB available for $5
Need to upload large images or movies for use in the forum. you can do so at uploader.propmodule.com for free.
several and have had good results. I don't think it's Parallax's
responsibility to govern in these matters, and I really don't want them
to take the role of Ebay.
It would be best to deal with the individual in question privately
instead of creating doubts in the minds of the group regarding
the many who conduct themselves in a professional and upright manner.
If you used Paypal to make payment, they have dispute resolution
which works extremely well and I would avail yourself of it.
The person will be given time to either make good or refund,
after which Paypal will deal accordingly.
My two cents, and with another buck you can get a cup of coffee in
the morning.. (a small cup.)
OBC
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New to the Propeller?
Visit the: The Propeller Pages @ Warranty Void.
If all the sinners cannot be listed then we must have the angels named.
When my first order was shipped off into the ether, and never arrived, Phildapill shipped another set of kits.
I cannot recommend the USPS under any circumstances.
Yours, Tom Perkins
I have a ranch, my house is 1/2 mile from the hwy. Fedex delivered 11 packages and left them near door to house. Horses ate the boxes. I have a sign at the gate. STILL waiting to resolve a settlement with Fedex. For the 3rd time they refuse to make good.
USPS (United States Postal System) does have tracking numbers but their tracking numbers are based on the honor system because the mailman can leave the package with your neighbor and say it is delivered.· They can also leave the package on your doorstep and someone can come and take it.
The only problem I've had with UPS (United Parcel) is they have the ability with their computer boards to cut and paste my name when I haven't signed.
It is important to follow up.· I hope this helps.
I have green card back that says it has an IRS received stamp on it, but they swear they never got it and the tracking number on the USPS provided certificate cannot be tracked by their system.
I watched the USPS counter employee fill out the paperwork for the whole thing, and they still couldn't make their own system work.
My experience is the USPS works well for small envelopes. The larger the package, the more likely you are to be disappointed.
Regards, Tom Perkins
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······· "What do you mean, it doesn't have any tubes?"
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That's a bad one to get lost! But it sounds like USPS did their job and the IRS lost it. It would be nice if Return Receipt was trackable. Is use USPS Express for those things which are trackable, (like UPS).
I have shipped out well over 400·ebay packages via Priority Express over the last 4 years, and have never lost one! About 30 of those were overseas. And I always order most of my stuff from Parallax via Priority. Cheaper than UPS and it gets here sooner!
My UPS expierences have been less than stellar. They seem to send all my packages to the special "Box Crusher" room before they deliver to me. Maybe they know I'm a Yankee that moved south.
@mosquito56
Glad to hear the happy ending
I also would like to add Timothy at Brilldea.com to the "angels" list. Posts from Honk Kong are very reasonable cost and on always on time.
Jim
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······· "What do you mean, it doesn't have any tubes?"
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I have had to travel the lenth of the UK to either fix something that was fixed or actually take the kit because we couldn't take the risk. I know the UK is not that big, but you try and get 200 miles and back again without having packed provisions !
The UK post is not devoid of peole who peek at the contents.
Ned
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"They may have computers, and other weapons of mass destruction." - Janet Reno
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would not require Parallax to police or monitor anything,, but a sticky with who is being honest and fair and who can not be trusted as posted by us Forum members is ,like I said a very good idea.
mosquito56 I hate to be skeptical but it just sounds fishy I hope I am wrong maybe some people just don't understand how badly we want something when we order it, I am like a big kid waiting for UPS I even go out and meet the guy in my driveway I get so excited. lol
Well at a minimum he doesn't sound like a very caring person and the zip code thing I don't know maybe but if was UPS they usually make an attempt to correct any errors I have actually shipped packages with the wrong zip code and misspelled name
and it was delivered. But who knows like I said I am skeptic keep us posted.
Speaking from a product/service provider I can say that at times life is really busy and sometimes I am slow to respond to e-mail. I had an incident this past week where I was traveling. My whole trip was busy, busy and I got sick. To boot my internet was so-so (maybe more of a computer problem than an internet problem). I went a few days without getting the Brilldea e-mails and it caused trouble for a few of my clients.
I am just starting to catch up now but I still have a backlog of e-mails that are a week old or more. I try to keep Brilldea professional and at the forefront of customer services by responding quickly, but I think I can speak for others that are running the business as a side business that it can be hard when life gets busy.
I like the idea of maintaining some list of reputable people/companies to buy from for Propeller products. Parallax kind of does this already through their site with listing some of the products from various companies.
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Timothy D. Swieter, E.I.
www.brilldea.com - Prop Blade, LED Painter, RGB LEDs, 3.0" LCD Composite video display, eProto for SunSPOT
www.tdswieter.com
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······· "What do you mean, it doesn't have any tubes?"
······· "No such thing as a dumb question" unless it's on the internet
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Recently I shipped three small boards at the same time by Royal Mail in the UK, two boards to the US and one to Australia.
The board to Australia took 4 days the boards that went to the US took over four weeks!!!!
Now the only thing I could think of that held it up was either US customs or USPS, take your pick...
My point is that for cheaper shipping costs you take a chance on how long it takes, UPS FEDEX and the rest charge a premium for direct courier delivery, if you want the boards so badly then ask the shipper for the direct courier service.
I'm not against an 'angels' list but as with most things in life your reputation which takes an age to build up can be destroyed overnight by one disgruntled customer, when the fault may not even be with the shipper.
Things will always go wrong, especially when you are on vacation.....that's life.
Most of us only do this for fun, there's not enough volume or margin to make a living out of it or we'd all be doing it, that means we haven't got a customer services team on hand to answer queries mostly we deal with things when we are not doing our day job just like the rest of you.
The true test of any supplier is not how fast they can ship you something, it's how they deal with it when things do go wrong as they often do.
Recently I purchased an LCD from Brillidea, it arrived in good time which I was impressed with but alas it had a very small fault.
I emailed Timothy about it and he responded straight away and shipped a replacement out immediately, how about that for great customer service! For that reason alone I would buy from him again....
OBC has it nailed here...
Regards,
Coley
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PropGFX - The home of the Hybrid Development System and PropGFX Lite
Nowerdays we all in fear being ripped off. We expect constant, instant, comunications from an instant advertizement, instant order, instant payment. Then the payment systems place a ticking clock on you. Who needs on line poker
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Chris Savage
Parallax Engineering
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······· "What do you mean, it doesn't have any tubes?"
······· "No such thing as a dumb question" unless it's on the internet
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