Shop OBEX P1 Docs P2 Docs Learn Events
Javelin Stamp Repair? — Parallax Forums

Javelin Stamp Repair?

rich_maysrich_mays Posts: 5
edited 2006-09-06 14:19 in General Discussion
I applied too high a voltage to my Javelin stamp SOUT pin and now it won't respond.· Is it possible to have the stamp repaired?· If so, would you have an estimate for how much it will cost?

Thanks,
Rich

Comments

  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2006-09-04 02:32
    You should contact Tech Support directly on Tuesday regarding this.· We can usually offer a half-price replacement of customer damaged modules.· Take care.

    ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
  • bulkheadbulkhead Posts: 405
    edited 2006-09-04 03:41
    Wow, so if we burned one out because of our own misuse, we can just send it in and get a replacement for half price? I was just going to throw mine away...
  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2006-09-04 05:22
    This is, of course, at our discretion.· We look at many factors in replacing the module.· Typically that's what we'd offer a customer who has damaged one rather than trying to repair it (not cost effective).· Obviously someone abusing that policy may need to seek other options.· =)

    ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
  • rich_maysrich_mays Posts: 5
    edited 2006-09-06 14:19
    Thanks, Chris.

    I will contact them immediately.

    Rich
Sign In or Register to comment.