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Help with OPTAscope ! — Parallax Forums

Help with OPTAscope !

tobon48tobon48 Posts: 22
edited 2006-03-03 15:15 in Learn with BlocklyProp
Hi !

I try to calibrate the probes but the software says that "Red not connected".
There is no problem using red/CH2,·what is the problem ?

Regards
tobon48

Comments

  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2006-03-02 15:59
    Hello,

    ·· Which version of the software are you using?· If not version 4.0, please download the latest version from the following link:

    http://www.parallax.com/html_pages/downloads/software/scope.asp

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    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
  • tobon48tobon48 Posts: 22
    edited 2006-03-02 16:02
    Hi !

    I am using 4.0.

    tobon48
  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2006-03-03 04:32
    Are you using a laptop?· I would try going into the advanced port settings for the USB Serial Port and set the Latency Timer from 16 down to 1.· See if that helps.

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    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
  • tobon48tobon48 Posts: 22
    edited 2006-03-03 09:47
    Hi !

    Yes I am usinga a laptop, I changed Latency Timer to 1 but the problem remains.

    tobon48
  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2006-03-03 15:15
    Please contact Tech Support by phone at 1-888-997-8267.

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    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
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