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My New Javelin Does Not Work — Parallax Forums

My New Javelin Does Not Work

GragsieGragsie Posts: 5
edited 2006-02-03 02:33 in General Discussion
Just got my Javelin, and it doesn't work.
I got the full Javaelin starter kit with teh power supply from Parallax too - evreything supplied by them.
This is my first STAMP.
Called tech support and they cannot figure out what's wrong.
The IDE says it cannot find a Javelin on any COM port.

Any ideas or things to check/try before I have to return it.

Thanks Graham

Comments

  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2006-02-03 00:57
    Not sure who you spoke with from Tech Support or what was covered, but we can start with the BASICs...No pun intended...· =)· Is your computer a laptop or desktop?· Are you connecting directly to a COM Port or are you using a USB to Serial converter?· Are you sure the chip is plugged into the board in the right way?· This often gets people.

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    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
  • Ryan ClarkeRyan Clarke Posts: 738
    edited 2006-02-03 01:33
    Also, can you verify which port of the Javelin board you are connected to? The COM port, or the JIDE port?

    Ryan

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    Ryan Clarke
    Parallax Tech Support

    RClarke@Parallax.com
  • GragsieGragsie Posts: 5
    edited 2006-02-03 02:33
    Verified all of those.
    I spoke with Dave at Parallax.
    btw Chris, my last name is also Savage - LOL.
    I packaged the Javelin up now and it will be on its way back to you tomorrow.
    I kinda hope it is broken since I don't have another PC I can try it on.
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