I have seen some posts that were edited by a moderator, so, for somebody looking at the post it is not obvious as to what was in the post that had to be edited. As for the deletion of the post, this forum belongs to Parallax, they are responsible for content, they can do with it what they want. Personally, I do not see that a justification has to be made for a deletion or an edit. The public could be better served with the·employees providing helpfull responses as opposed to editing posts, and justifying deletions of posts.
BPM, you surprise me! I though you were doing a fantastic job with your projects and you have been in a very positive mood on the forums. Why the sudden change of heart? Are you sure the moderators deleted the post and that you did not accidentally do it your self? I have done this once before·trying to edit my post.
It's hard to believe the forum moderators deleted your post, especially if it was a reply to help someone with their project. If they did delete it, it might have been by mistake.
You are a good guy BPM, I'm sure there was some sort of misunderstanding.
BPM,
Feisty, maybe you would like to disclose the contents of your post, in a general manner that is. If you responded, in the post,·by calling somebody an idiot or a mindless jerk, then I do not see how that could of been very helpfull.
·· Just a quick note to let you know we take your comments seriously.· I wanted to clarify when·posts could be deleted and why.· First of all if a post contains rude or offensive content (Or SPAM) that post will most likely be deleted almost immediately.· Taking time to contact the user means more people will see the post.· That's not pointing a finger at anyone, that's just an example.
·· Another, less severe circumstance is if the thread has been posted in more than one forum.· This is considered cross-posting.· This we advise against for many reasons.· First of all it's frustrating to answer someone's post, then to find out later that they already got the answer in the same question on another forum.· It also makes it hard to remember if you've replied to a thread or not, because the next time you see it, you don't see your reply.· You might think it was deleted, when in fact that was another copy of the same thread, which possibly has since been removed for this reason.· So you can see the dilemma here.
·· Finally, off-topic posts are another common thing.· At least 3 times per week I find myself moving threads from the projects forum which are requests for help.· The projects forum is for completed projects only.· This also happens in other forums, such as asking about making PCBs in the BASIC Stamp forum.· These posts would typically be moved to the Sandbox.
·· In all of these cases the user is notified via PM by me when I delete or move a thread.· Not everyone realizes they have a new private message, and so on a few occasions posts had to be moved/removed more than once before the user realized what was happening.· It's very difficult to let everyone know of the move without creating more off-topic messages.· In any event, please understand that the forums rules are posted, and that the content accepted for each forum is listed in the forum description for each forum from the main window.· I hope this helps our forum users understand how we look at certain types of messages and how some are handled.· Remember, there is no personal agenda against any one user.· This is a community.· Take care!
▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ Chris Savage Parallax Tech Support csavage@parallax.com
Your reply on this thread about the bug could be offensive to some. This forum has a number of kids around the age of 12-14. Sure, they've seen and heard worse before, but you provided an example of something that our Moderators would consider editing or deleting as "offensive content". Humor is great, but be considerate of how it may be viewed by others.
And let's do remember that it takes effort (time) for a moderator to delete a post/thread -- honestly, we'd rather not have to do it. As Chris pointed out, we occasionally get SPAMMED (happened yesterday with "Get Rich Quick" post) or a new member will post the same message in several forums; in those instances we do notify that member that I've deleted the redundant threads so the support lands in one place.
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Clock Loop
Posts: 2,069
Comments
It's hard to believe the forum moderators deleted your post, especially if it was a reply to help someone with their project. If they did delete it, it might have been by mistake.
You are a good guy BPM, I'm sure there was some sort of misunderstanding.
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Mike
·
Feisty, maybe you would like to disclose the contents of your post, in a general manner that is. If you responded, in the post,·by calling somebody an idiot or a mindless jerk, then I do not see how that could of been very helpfull.
·· Just a quick note to let you know we take your comments seriously.· I wanted to clarify when·posts could be deleted and why.· First of all if a post contains rude or offensive content (Or SPAM) that post will most likely be deleted almost immediately.· Taking time to contact the user means more people will see the post.· That's not pointing a finger at anyone, that's just an example.
·· Another, less severe circumstance is if the thread has been posted in more than one forum.· This is considered cross-posting.· This we advise against for many reasons.· First of all it's frustrating to answer someone's post, then to find out later that they already got the answer in the same question on another forum.· It also makes it hard to remember if you've replied to a thread or not, because the next time you see it, you don't see your reply.· You might think it was deleted, when in fact that was another copy of the same thread, which possibly has since been removed for this reason.· So you can see the dilemma here.
·· Finally, off-topic posts are another common thing.· At least 3 times per week I find myself moving threads from the projects forum which are requests for help.· The projects forum is for completed projects only.· This also happens in other forums, such as asking about making PCBs in the BASIC Stamp forum.· These posts would typically be moved to the Sandbox.
·· In all of these cases the user is notified via PM by me when I delete or move a thread.· Not everyone realizes they have a new private message, and so on a few occasions posts had to be moved/removed more than once before the user realized what was happening.· It's very difficult to let everyone know of the move without creating more off-topic messages.· In any event, please understand that the forums rules are posted, and that the content accepted for each forum is listed in the forum description for each forum from the main window.· I hope this helps our forum users understand how we look at certain types of messages and how some are handled.· Remember, there is no personal agenda against any one user.· This is a community.· Take care!
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Chris Savage
Parallax Tech Support
csavage@parallax.com
Your reply on this thread about the bug could be offensive to some. This forum has a number of kids around the age of 12-14. Sure, they've seen and heard worse before, but you provided an example of something that our Moderators would consider editing or deleting as "offensive content". Humor is great, but be considerate of how it may be viewed by others.
We want this forum to at least be clean.
Ken Gracey
Parallax, Inc.
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Jon Williams
Applications Engineer, Parallax