Error 1335 in SX/B install

daniel

I get an error 1335 near the end of the SX/B install.· This happens from either the full or the internet-dependant installation of v3.1 (both attempted from the currently available SX-IDE packages on the SX/B web page.

The error dialog is attached.· Retry continues to give the same error, clicking Ignore, however, yields a 2350 error dialog, also attached.

I am trying to install to the non-boot drive / and to a folder that is 8.3 filename compilant.

I'm installing to Win2000SP4, with adequate target disk space, inadequate boot-drive disk space, and 128 MB RAM.

Any suggestions?

Daniel

daniel

Creating the installation directory on the \ drive changes the installation dialog a bit.· Now it gives me the dialog that gumbles about the C: (boot) drive as having inadequate space.

Next I uninstalled enough application stuff to create adequate space in the C: (boot) drive.· Still I get the 1335 error when attempting to install to the drive (when targeting an 8.3 compliant directory no not).

Even attempting to install to the default directory of the C: drive gives the same errors.· This step fails whether using the Typical or the Custom install option.

Installing to the C: drive with the Minimal install option succeeds.

Uninstalling the Minimal C: drive installation, and installing a Minimal drive installation fails.·
·
Installing a Custom drive installation·also fails when deselecting the "supporting materials" or the "documentation" components.· However, a Custom install works when both of these components are deselected.


What am I missing when I do not have the two optional components?

Daniel


Post Edited (daniel) : 8/2/2005 6:53:30 AM GMT

Jeff Martin

Hi Daniel,

I've been trying to duplicate the errors you've been having, but it works just fine for me each time I try it.· Thank you for providing so much detail.

On your machine, are you logged in as the administrator or are you logged in as a user who's permissions are less than that of an administrator?· Other than that, I can't determine anything that would cause this problem, other than the download really is corrupt.· (I downloaded it right from our site just as you did, to make sure).· The FULL version I downloaded is 7,431,393 bytes in size (make sure to look at "Size:", not "Size on disk" when you verify this).

To my knowledge, no other customer has reported this problem.

Is it possible for you to install in on another computer in order to determine if it truly is the file itself or something on the Win2000 box you're using?

To answer your question regarding Documentation and Supporting Materials:

· Documentation includes: sasm.pdf and SX-Key Manual v2.0.pdf (the compiler and SX-Key documentation)

· Supporting Materials include: Examples (SX Assembly and SXB), Projects (SXB) and Templates subfolders.

I've attached a zip file that includes all these items.· If you extract it to your install directory it should expand to the proper files and subfolders.

I'm sorry that I couldn't be more helpful, but hopefully, between the two of us, we have you up and running now.





▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
--Jeff Martin

· Sr. Software Engineer
· Parallax, Inc.

daniel

Jeff,

Administrator proviledged account.

• File SX-KeyEditor3_1.exe, version 3.53.346.0, Size: 6,998,938 bytes
• File SX-KeyEditor3_1sm.exe, version 3.53.346.0, Size: 1,060,827 bytes

Looks like a corrupted/truncated file to me.

Just downloaded both the full and web-required files again, after deleting the previous downloaded files.· I now get:

• File SX-KeyEditor3_1.exe, version 3.53.346.0, Size: 7,431,393 bytes
• File SX-KeyEditor3_1sm.exe, version 3.53.346.0, Size: 3,905,393 bytes

Uninstalled the C: targeted application; installed the freshly downloaded full application as a Custom install to a drive non 8.3 directory, without problems.

Didn't bother with installing the web-required version.

Thanks for your help.

Daniel