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Help files stopped working — Parallax Forums

Help files stopped working

ChetChet Posts: 150
edited 2005-06-27 02:31 in BASIC Stamp
confused.gif·I have run into a bit of a problem with basic stamp and SX editors.· In both cases, the help files are no longer available.· I get an error screen when I ask for help...

Would appreciate any help.

Chet

Comments

  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2005-06-25 01:33
    Chet,

    ·· What is the error?· That may help us help you.· Also, what version of Windows?

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    Chris Savage
    Parallax Tech Support
    csavage@parallax.com
  • ChetChet Posts: 150
    edited 2005-06-25 01:43
    I downloaded version 3.1 for SX and Basic stamp 2.2 again, and they are both working now. (both running XP)

    The same thing happened on my office/laptop computer this morning.

    I guess I should have been a little more patient.



    Thanks



    Chet
  • Jon WilliamsJon Williams Posts: 6,491
    edited 2005-06-25 02:29
    Don't fret, Chet, I ran into this too -- right after a Microsoft security update to my system(s). I actually recompiled both files today and they are running fine on my system now. If they're running on your system then I will save reposting the CHM files until we have some small updates complete (next week).

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    Jon Williams
    Applications Engineer, Parallax
  • ChetChet Posts: 150
    edited 2005-06-27 02:31
    Thanks Jon;

    My problem was probably the same as yours.· I downloaded and re-installed the software from the Paralax site and things are back up and running.· The security update might ave caused the problem.

    Regards

    smile.gif
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