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ordering from hvwtech.com — Parallax Forums

ordering from hvwtech.com

ArchiverArchiver Posts: 46,084
edited 2003-05-22 22:41 in General Discussion
--- In basicstamps@yahoogroups.com, John Walton <john@l...> wrote:
> Do you post good news everytime too?
> Nothing personal, these just never go good when the 1st email puts
someone on the defensive.
>
> -John

John:
The mesage that I posted was not meant to put anybody on the
defensive. I thought it was a fairly straight forward question but a
lack of proof reading on my part let some errors get throught. Message
should have read -

"In the past I have found the prices, availability of various products
that I have ordered very good. But...

A couple of days ago I tried to place a telephone order for a couple
of hundred dollars worth of merchandise and they refused to take an
order over the telephone. The only option that I was offered was to
use the online website. Is this policy cast in stone?"

I saw a posting by the president of hvw on this list since then so I
guess he chose not to respond.

Anyways - the good news is that after phoning Digi-Key and confirming
availability, prices and aprox delivery times, they had no problems
processing phone orders. There is slight downside , slightly highter
prices and delivery times .

Comments

  • ArchiverArchiver Posts: 46,084
    edited 2003-05-22 22:41
    I think emailing the president personally would be a better spot than
    here on the group. But that's the good thing about this place, everyone
    deserves an opinion, you have yours and I have mine. One of us is
    right!

    -John


    Original Message
    From: robertsmithe [noparse]/noparse]mailto:[url=http://forums.parallaxinc.com/group/basicstamps/post?postID=RWETgwh6R5ug46eyI8ALeZpIuhjwSCxujcmwz5tr4DB1RW87UtAByBv1iqmyM4LDT9rMgR_W9t19ooYvrGcz]robertsmithe@y...[/url
    Sent: Thursday, May 22, 2003 4:08 PM
    To: basicstamps@yahoogroups.com
    Subject: [noparse][[/noparse]basicstamps] Re: ordering from hvwtech.com

    --- In basicstamps@yahoogroups.com, John Walton <john@l...> wrote:
    > Do you post good news everytime too?
    > Nothing personal, these just never go good when the 1st email puts
    someone on the defensive.
    >
    > -John

    John:
    The mesage that I posted was not meant to put anybody on the
    defensive. I thought it was a fairly straight forward question but a
    lack of proof reading on my part let some errors get throught. Message
    should have read -

    "In the past I have found the prices, availability of various products
    that I have ordered very good. But...

    A couple of days ago I tried to place a telephone order for a couple
    of hundred dollars worth of merchandise and they refused to take an
    order over the telephone. The only option that I was offered was to
    use the online website. Is this policy cast in stone?"

    I saw a posting by the president of hvw on this list since then so I
    guess he chose not to respond.

    Anyways - the good news is that after phoning Digi-Key and confirming
    availability, prices and aprox delivery times, they had no problems
    processing phone orders. There is slight downside , slightly highter
    prices and delivery times .


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