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ordering from hvwtech.com ? Attn:Mark Hillier, VE6HVW — Parallax Forums

ordering from hvwtech.com ? Attn:Mark Hillier, VE6HVW

ArchiverArchiver Posts: 46,084
edited 2003-05-18 17:09 in General Discussion
> We sell our DS1302s with the matching crystal to avoid these
> problems.
>
> Mark Hillier, VE6HVW
> President, HVW Technologies Inc.
> Canadian Distributors of Parallax Products and other Neat Stuff
> Tel: (403)-730-8603 Fax: (403)-730-8903
> http://www.HVWTech.com
> ** New Breadboard Voltage Regulator (BVR) -A plugable +5 Volt
> power supply !

In the past I have found the prices, availability of various products
that I have ordered very good. But...

A couple of days ago I tried to place a telephone order for a couple
of hundred dollars worth of merchandise and they refused to take an
order over the telephone. The only option that I was offered offered
was to use the online website. Is this policy case in stone?

signed --
disapointed customer


robertsmithe@y... (not my real name)

Comments

  • ArchiverArchiver Posts: 46,084
    edited 2003-05-18 16:53
    Robert,

    I've seen this type of situation happen before, please consider NOT asking
    questions like this of people selling stuff. They have everything to loose
    and nothing to gain, and it isn't fair to them. Its something like the
    "So, when did you stop beating your wife" type of questions. Do you post
    good news everytime too?

    Nothing personal, these just never go good when the 1st email puts someone
    on the defensive.

    -John


    At 05:26 AM 5/18/2003 +0000, you wrote:


    > > We sell our DS1302s with the matching crystal to avoid these
    > > problems.
    > >
    > > Mark Hillier, VE6HVW
    > > President, HVW Technologies Inc.
    > > Canadian Distributors of Parallax Products and other Neat Stuff
    > > Tel: (403)-730-8603 Fax: (403)-730-8903
    > > http://www.HVWTech.com
    > > ** New Breadboard Voltage Regulator (BVR) -A plugable +5 Volt
    > > power supply !
    >
    >In the past I have found the prices, availability of various products
    >that I have ordered very good. But...
    >
    >A couple of days ago I tried to place a telephone order for a couple
    >of hundred dollars worth of merchandise and they refused to take an
    >order over the telephone. The only option that I was offered offered
    >was to use the online website. Is this policy case in stone?
    >
    >signed --
    > disapointed customer
    >
    >
    >robertsmithe@y... (not my real name)
    >
    >
    >To UNSUBSCRIBE, just send mail to:
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    >from the same email address that you subscribed. Text in the Subject and
    >Body of the message will be ignored.
    >
    >
    >Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
  • ArchiverArchiver Posts: 46,084
    edited 2003-05-18 17:09
    If you were smart enough to dial a phone and send an email to this list, you
    should have been able to find these email addresses on their web page and
    contact HVWTech directly:

    General Enquiries: Info@H...
    Sales: Sales@H...
    Technical Support: Support@H...

    Come to think of it, you should have been able to place an online order as
    well!

    Original Message

    > I've seen this type of situation happen before, please consider NOT asking
    > questions like this of people selling stuff. They have everything to
    loose
    > and nothing to gain, and it isn't fair to them. Its something like the
    > "So, when did you stop beating your wife" type of questions. Do you post
    > good news everytime too?
    > >In the past I have found the prices, availability of various products
    > >that I have ordered very good. But...
    > >
    > >A couple of days ago I tried to place a telephone order for a couple
    > >of hundred dollars worth of merchandise and they refused to take an
    > >order over the telephone. The only option that I was offered offered
    > >was to use the online website. Is this policy case in stone?
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