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New Site .. problem ordering — Parallax Forums

New Site .. problem ordering

ArchiverArchiver Posts: 46,084
edited 2002-11-22 17:13 in General Discussion
One tiny problem .. I tried to order some items, but the cart didn't
work.

When I clicked to order something the window came up thanking me.
When I click on view cart it said nothing in my cart .. so, I couldn't
check out. Perhaps I'm missing something?? (More than
possible [noparse]:)[/noparse]

I tried both IE 6 and Opera 6.05 ... both worked (or didn't
work) the same.

Ron Yost

Comments

  • ArchiverArchiver Posts: 46,084
    edited 2002-11-21 18:00
    Ron,

    The way things sit right now, www.parallaxinc.com is pointed to the original web
    server (as are
    www.stampsinclass.com and www.javelinstamp.com). People can visit these sites
    and submit orders.

    The new site, www.parallax.com is periodically unreachable. When it becomes
    available again, orders
    will be processed from www.parallax.com only. Since www.parallaxinc.com is
    pointed to the old site,
    this currently works well.

    Our hosting company is aware of the problem and is working to resolve it
    quickly.
    We apologize for the confusion and inconvenience at this time while we make
    adjustments.

    Sincerely,

    Erik Wood
    Parallax, Inc.
    599 Menlo Dr., Suite #100
    Rocklin, CA 95765
    (916) 624-8333
    www.parallax.com

    Original Message
    From: Ron Yost [noparse]/noparse]mailto:[url=http://forums.parallaxinc.com/group/basicstamps/post?postID=ztTWdiH3OfLmV7JTJ53XtRRw_lH5nyAxZBTzT9W8bRZ-4OprygNw5YaKtwr2J8UyM0Ib_NF47ZCYhg]musik42@c...[/url
    Sent: Wednesday, November 20, 2002 10:18 PM
    To: basicstamps@yahoogroups.com
    Subject: Re: [noparse][[/noparse]basicstamps] New Site .. problem ordering


    One tiny problem .. I tried to order some items, but the cart didn't
    work.

    When I clicked to order something the window came up thanking me.
    When I click on view cart it said nothing in my cart .. so, I couldn't
    check out. Perhaps I'm missing something?? (More than
    possible [noparse]:)[/noparse]

    I tried both IE 6 and Opera 6.05 ... both worked (or didn't
    work) the same.

    Ron Yost


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    [noparse][[/noparse]Non-text portions of this message have been removed]
  • ArchiverArchiver Posts: 46,084
    edited 2002-11-21 22:11
    When will Volume 3 of the "Nuts and Volts of Basic Stamps" be shipping to
    those folks that placed orders for the book last month! At that time the web
    site stated a November 15 ship date. Since the 15th has come and gone is
    there a new ship date for the book? How about a "free" upgrade to next day or
    second day shipping to reward us for our patience?


    [noparse][[/noparse]Non-text portions of this message have been removed]
  • ArchiverArchiver Posts: 46,084
    edited 2002-11-22 17:13
    Hello,

    We just received Volume 3 in stock this morning. Back orders for the book will
    ship today and
    Monday.
    New orders for the book will begin shipping on Monday.

    Thanks for your patience in waiting for the book. We try to update the web site
    with accurate
    product availability dates to keep customers informed.
    Unfortunately, we aren't able to meet your request for upgraded shipping. More
    importantly, we will
    take notice of your concern for not delivering on time and will strive to be
    more accurate in the
    future.

    Sincerely,

    Erik Wood
    Parallax, Inc.
    599 Menlo Dr., Suite #100
    Rocklin, CA 95765
    (916) 624-8333
    www.parallax.com

    Original Message
    From: azeasi@a... [noparse]/noparse]mailto:[url=http://forums.parallaxinc.com/group/basicstamps/post?postID=2YxtVuAl7sgjSH49cdrIAHzW2-xnoEkAq_4RVeQum0AWbEEtJcQwHQCb3b334Mg-wBXNk3Qw]azeasi@a...[/url
    Sent: Thursday, November 21, 2002 2:11 PM
    To: basicstamps@yahoogroups.com
    Subject: Re: [noparse][[/noparse]basicstamps] New Site .. problem ordering


    When will Volume 3 of the "Nuts and Volts of Basic Stamps" be shipping to
    those folks that placed orders for the book last month! At that time the web
    site stated a November 15 ship date. Since the 15th has come and gone is
    there a new ship date for the book? How about a "free" upgrade to next day or
    second day shipping to reward us for our patience?


    [noparse][[/noparse]Non-text portions of this message have been removed]


    To UNSUBSCRIBE, just send mail to:
    basicstamps-unsubscribe@yahoogroups.com
    from the same email address that you subscribed. Text in the Subject and Body
    of the message will
    be ignored.


    Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/




    [noparse][[/noparse]Non-text portions of this message have been removed]
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