Digest Number 994
Archiver
Posts: 46,084
Jimbo
I just checked out the ATOM forums at Basic Micro and didn't see any
postings about serin and serout problems from you or anyone else and the
forums are the normal route for tech support. As far as tech support
asking if you have the latest software that is a valid question I do
computer repair for a living and I often have people say they just
bought their computer and when they actually check the thing is a year
or more old. The new compilers needing a newer programmer is because of
the abilities of the new compiler ICD etc. You can send in your old
ISP-PRO for an updated one for about $15 or $20 I think. The compiler is
always changing because it is getting better it already goes beyond the
Basic Stamp it does not copy it. And updates to the ATOM firmware (it is
updateable so if a bug is found it can be fixed) as well as the IDE and
their compilers are free. I have received great tech support from Basic
Micro.
BTW I have a BS2 if you want to trade off your ATOM.
Craig
> > Message: 5
> > Date: Sat, 22 Dec 2001 18:55:23 -0000
> > From: "ukon_jim" <jseasley@e...>
> > Subject: THE ATOM AND IT'S Weaknesses
> >
> > Hello Group.
> > I wanted to vent alittle fustration with the ATOM, and to
> > congratulate Parallax on keeping a certain level of Service along
> > with product consistancy. Basic Micro, seems to be in a hurry to
> > introduce products without having the backing to support them. I
> > recently purchased the ATOM and had trouble with serin and serout, I
> > contacted technical support and was asked if I had updated software.
> > Hell, I just bought the thing. I had a similar problem when I began
> > using there compiler as well. Every other week, it was " I am
> > releasing a new version, email us and we will send it to you, " BUT,
> > you have to have the latest hardware." Now come on !!. My parallax
> > equipment has been the same now for years, that is good and bad, but
> > at the same time, it shows consistancy. Are they for real ? The
> > products look and feel good, but the performance lacks, and the
> > service is alittle disheartening, maybe they need to quit working on
> > hair brain overpriced printers and keep on working on good software
> > and bug fixing. Anyhow, back to parallax I go. thanks and happy
> > holidays !!
> >
> > Jimbo
I just checked out the ATOM forums at Basic Micro and didn't see any
postings about serin and serout problems from you or anyone else and the
forums are the normal route for tech support. As far as tech support
asking if you have the latest software that is a valid question I do
computer repair for a living and I often have people say they just
bought their computer and when they actually check the thing is a year
or more old. The new compilers needing a newer programmer is because of
the abilities of the new compiler ICD etc. You can send in your old
ISP-PRO for an updated one for about $15 or $20 I think. The compiler is
always changing because it is getting better it already goes beyond the
Basic Stamp it does not copy it. And updates to the ATOM firmware (it is
updateable so if a bug is found it can be fixed) as well as the IDE and
their compilers are free. I have received great tech support from Basic
Micro.
BTW I have a BS2 if you want to trade off your ATOM.
Craig
> > Message: 5
> > Date: Sat, 22 Dec 2001 18:55:23 -0000
> > From: "ukon_jim" <jseasley@e...>
> > Subject: THE ATOM AND IT'S Weaknesses
> >
> > Hello Group.
> > I wanted to vent alittle fustration with the ATOM, and to
> > congratulate Parallax on keeping a certain level of Service along
> > with product consistancy. Basic Micro, seems to be in a hurry to
> > introduce products without having the backing to support them. I
> > recently purchased the ATOM and had trouble with serin and serout, I
> > contacted technical support and was asked if I had updated software.
> > Hell, I just bought the thing. I had a similar problem when I began
> > using there compiler as well. Every other week, it was " I am
> > releasing a new version, email us and we will send it to you, " BUT,
> > you have to have the latest hardware." Now come on !!. My parallax
> > equipment has been the same now for years, that is good and bad, but
> > at the same time, it shows consistancy. Are they for real ? The
> > products look and feel good, but the performance lacks, and the
> > service is alittle disheartening, maybe they need to quit working on
> > hair brain overpriced printers and keep on working on good software
> > and bug fixing. Anyhow, back to parallax I go. thanks and happy
> > holidays !!
> >
> > Jimbo