THE ATOM AND IT''S Weaknesses
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Posts: 46,084
Talking about bad products, UNRELIABLE,UNMATURE & Complicated for
what it does, nothing beats the BX-24 from Netmedia.
What to see a complicated set of instructions for what the bs2p does
with a simple statements?, try the BX-24.
Not only bad hardware but also bad software.
My experience with the Atom is not that bad. Product support is OK
with me.
--- In basicstamps@y..., jonwms@a... wrote:
> In a message dated 12/22/01 12:56:56 PM Central Standard Time,
> jseasley@e... writes:
>
>
> > I wanted to vent alittle fustration with the ATOM, and to
> > congratulate Parallax on keeping a certain level of Service along
> > with product consistancy. Basic Micro, seems to be in a hurry to
> > introduce products without having the backing to support them. I
> > recently purchased the ATOM and had trouble with serin and
serout, I
> > contacted technical support and was asked if I had updated
software.
> > Hell, I just bought the thing. I had a similar problem when I
began
> > using there compiler as well. Every other week, it was " I am
> > releasing a new version, email us and we will send it to you, "
BUT,
> > you have to have the latest hardware." Now come on !!. My
parallax
> > equipment has been the same now for years, that is good and bad,
but
> > at the same time, it shows consistancy. Are they for real ? The
> > products look and feel good, but the performance lacks, and the
> > service is alittle disheartening, maybe they need to quit working
on
> > hair brain overpriced printers and keep on working on good
software
> > and bug fixing. Anyhow, back to parallax I go. thanks and happy
> >
>
> There's a really smart guy here in Dallas named Roger Arrick
> (www.robotics.com). He makes a cool little robot that uses a BS2
processor.
> My point is to share Roger's e-mail tag line: "It's harder than it
looks."
>
> BASIC Stamps are easy to use, but it wasn't easy to create the
product and
> the support that our customers expect and deserve. It seems like
everyone
> who can program a PICmicro thinks they can build a better Stamp,
yet none of
> them -- despite a few interesting products -- has the wherewithal
to support
> what they sell. No tech support, no applications ... nada ...
zip ... zilch.
> Most, like BASIC Micro, are trying to sponge off existing Parallax
> applications. That is precisely why the ATOM uses the BS2 language.
>
> Today I stopped in to a local electronics store that carries the
BASIC Micro
> compiler (they also carry Parallax products). I asked the owner if
he was
> going to carry the ATOM. "No!" was his unequivocal answer. He
told me that
> he's had so many returns and complaints about the compiler that
he's
> discounting them just to get rid of them and he's not carrying
products from
> that company any more.
>
> We're (Parallax) often criticized for our pricing and seeming
slowness to
> respond to customer requests for updated product. On pricing, I
believe we
> offer a great value and not many people would argue. On updated
Stamps, we
> are getting better and the next couple of years will be exciting
for
> everyone. Everyone except our wanna-be competitors. The projects
that are
> running in our lab today will blow your minds; I promise. I was a
longtime
> customer before becoming an employee and I am so excited about
what's coming
> that I can hardly stand it.
>
> -- Jon Williams
> -- Applications Engineer, Parallax
>
>
>
>
> [noparse][[/noparse]Non-text portions of this message have been removed]
what it does, nothing beats the BX-24 from Netmedia.
What to see a complicated set of instructions for what the bs2p does
with a simple statements?, try the BX-24.
Not only bad hardware but also bad software.
My experience with the Atom is not that bad. Product support is OK
with me.
--- In basicstamps@y..., jonwms@a... wrote:
> In a message dated 12/22/01 12:56:56 PM Central Standard Time,
> jseasley@e... writes:
>
>
> > I wanted to vent alittle fustration with the ATOM, and to
> > congratulate Parallax on keeping a certain level of Service along
> > with product consistancy. Basic Micro, seems to be in a hurry to
> > introduce products without having the backing to support them. I
> > recently purchased the ATOM and had trouble with serin and
serout, I
> > contacted technical support and was asked if I had updated
software.
> > Hell, I just bought the thing. I had a similar problem when I
began
> > using there compiler as well. Every other week, it was " I am
> > releasing a new version, email us and we will send it to you, "
BUT,
> > you have to have the latest hardware." Now come on !!. My
parallax
> > equipment has been the same now for years, that is good and bad,
but
> > at the same time, it shows consistancy. Are they for real ? The
> > products look and feel good, but the performance lacks, and the
> > service is alittle disheartening, maybe they need to quit working
on
> > hair brain overpriced printers and keep on working on good
software
> > and bug fixing. Anyhow, back to parallax I go. thanks and happy
> >
>
> There's a really smart guy here in Dallas named Roger Arrick
> (www.robotics.com). He makes a cool little robot that uses a BS2
processor.
> My point is to share Roger's e-mail tag line: "It's harder than it
looks."
>
> BASIC Stamps are easy to use, but it wasn't easy to create the
product and
> the support that our customers expect and deserve. It seems like
everyone
> who can program a PICmicro thinks they can build a better Stamp,
yet none of
> them -- despite a few interesting products -- has the wherewithal
to support
> what they sell. No tech support, no applications ... nada ...
zip ... zilch.
> Most, like BASIC Micro, are trying to sponge off existing Parallax
> applications. That is precisely why the ATOM uses the BS2 language.
>
> Today I stopped in to a local electronics store that carries the
BASIC Micro
> compiler (they also carry Parallax products). I asked the owner if
he was
> going to carry the ATOM. "No!" was his unequivocal answer. He
told me that
> he's had so many returns and complaints about the compiler that
he's
> discounting them just to get rid of them and he's not carrying
products from
> that company any more.
>
> We're (Parallax) often criticized for our pricing and seeming
slowness to
> respond to customer requests for updated product. On pricing, I
believe we
> offer a great value and not many people would argue. On updated
Stamps, we
> are getting better and the next couple of years will be exciting
for
> everyone. Everyone except our wanna-be competitors. The projects
that are
> running in our lab today will blow your minds; I promise. I was a
longtime
> customer before becoming an employee and I am so excited about
what's coming
> that I can hardly stand it.
>
> -- Jon Williams
> -- Applications Engineer, Parallax
>
>
>
>
> [noparse][[/noparse]Non-text portions of this message have been removed]