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printer problem

ArchiverArchiver Posts: 46,084
edited 2000-09-04 02:47 in General Discussion
Hello,

I am using version 1.096 of the bs editor with W95 and an
HP882C printer.

When I try to print from the editor window, the printer
goes through the motions but nothing is printed. I just
end up with a blank piece of paper.

I can print to other 'printers' from the bs editor (fax
program, for example) with no problems.

What am I missing here? Has anyone else run into this
problem?

Adolph Stumpf
astumpf@u...

Comments

  • ArchiverArchiver Posts: 46,084
    edited 2000-09-03 10:30
    Hi,
    Does your printer work with other programs ?

    Phil.
    Original Message
    From: Adolph Stumpf <astumpf@u...>
    To: <basicstamps@egroups.com>
    Sent: Thursday, August 31, 2000 7:32 PM
    Subject: [noparse][[/noparse]basicstamps] printer problem


    > Hello,
    >
    > I am using version 1.096 of the bs editor with W95 and an
    > HP882C printer.
    >
    > When I try to print from the editor window, the printer
    > goes through the motions but nothing is printed. I just
    > end up with a blank piece of paper.
    >
    > I can print to other 'printers' from the bs editor (fax
    > program, for example) with no problems.
    >
    > What am I missing here? Has anyone else run into this
    > problem?
    >
    > Adolph Stumpf
    > astumpf@u...
    >
    >
    >
    >
    >
    >
    >
  • ArchiverArchiver Posts: 46,084
    edited 2000-09-03 17:17
    Phil,

    The printer works perfectly with all other programs.

    I contacted HP tech support and the answer was "If the
    stamp editor is the only program that causes a problem then
    the stamp editor is the problem".

    I appears that there is some incompatibility between the
    stamp editor and the HP882C printer.

    As I mentioned, there's a way to get around it but I'd like
    to find out why I have such a strange problem.

    Adolph


    --- In basicstamps@egroups.com, "Philippe Derenne" <derennep@s...>
    wrote:
    > Hi,
    > Does your printer work with other programs ?
    >
    > Phil.
    >
    Original Message
    > From: Adolph Stumpf <astumpf@u...>
    > To: <basicstamps@egroups.com>
    > Sent: Thursday, August 31, 2000 7:32 PM
    > Subject: [noparse][[/noparse]basicstamps] printer problem
    >
    >
    > > Hello,
    > >
    > > I am using version 1.096 of the bs editor with W95 and an
    > > HP882C printer.
    > >
    > > When I try to print from the editor window, the printer
    > > goes through the motions but nothing is printed. I just
    > > end up with a blank piece of paper.
    > >
    > > I can print to other 'printers' from the bs editor (fax
    > > program, for example) with no problems.
    > >
    > > What am I missing here? Has anyone else run into this
    > > problem?
    > >
    > > Adolph Stumpf
    > > astumpf@u...
    > >
    > >
    > >
    > >
    > >
    > >
    > >
  • ArchiverArchiver Posts: 46,084
    edited 2000-09-03 22:26
    Hi Adolph,

    I use the 1.091 beta version of the Stamp editor, and I don't have any
    problem to print on a HP 880C.
    It seems strange to me that only the Stamp editor is causing trouble,
    because the editor is printing thru the windows driver, which is working
    fine with other programs...
    When I got this problem, I first look at the ink cartridge, but if it's OK
    with other software, I don't have any answer for the moment...
    Maybe you may try to force the printer to print grayscale, just to be sure.
    I've noticed that sometimes the printout color is a kind of dark blue, not
    really black.
    I'll let you know if I got more information.

    Best regards,

    Phil.

    Original Message
    From: Adolph Stumpf <astumpf@u...>
    To: <basicstamps@egroups.com>
    Sent: Sunday, September 03, 2000 6:17 PM
    Subject: [noparse][[/noparse]basicstamps] Re: printer problem


    >
    > Phil,
    >
    > The printer works perfectly with all other programs.
    >
    > I contacted HP tech support and the answer was "If the
    > stamp editor is the only program that causes a problem then
    > the stamp editor is the problem".
    >
    > I appears that there is some incompatibility between the
    > stamp editor and the HP882C printer.
    >
    > As I mentioned, there's a way to get around it but I'd like
    > to find out why I have such a strange problem.
    >
    > Adolph
    >
    >
    > --- In basicstamps@egroups.com, "Philippe Derenne" <derennep@s...>
    > wrote:
    > > Hi,
    > > Does your printer work with other programs ?
    > >
    > > Phil.
    > >
    Original Message
    > > From: Adolph Stumpf <astumpf@u...>
    > > To: <basicstamps@egroups.com>
    > > Sent: Thursday, August 31, 2000 7:32 PM
    > > Subject: [noparse][[/noparse]basicstamps] printer problem
    > >
    > >
    > > > Hello,
    > > >
    > > > I am using version 1.096 of the bs editor with W95 and an
    > > > HP882C printer.
    > > >
    > > > When I try to print from the editor window, the printer
    > > > goes through the motions but nothing is printed. I just
    > > > end up with a blank piece of paper.
    > > >
    > > > I can print to other 'printers' from the bs editor (fax
    > > > program, for example) with no problems.
    > > >
    > > > What am I missing here? Has anyone else run into this
    > > > problem?
    > > >
    > > > Adolph Stumpf
    > > > astumpf@u...
    > > >
    > > >
    > > >
    > > >
    > > >
    > > >
    > > >
    >
    >
    >
    >
    >
  • ArchiverArchiver Posts: 46,084
    edited 2000-09-04 00:24
    I know this really sucks but.....
    Open your programs with notepad and then print them.




    David


    Original Message
    From: "Philippe Derenne" <derennep@s...>
    To: <basicstamps@egroups.com>
    Sent: Sunday, September 03, 2000 5:26 PM
    Subject: Re: [noparse][[/noparse]basicstamps] Re: printer problem


    > Hi Adolph,
    >
    > I use the 1.091 beta version of the Stamp editor, and I don't have any
    > problem to print on a HP 880C.
    > It seems strange to me that only the Stamp editor is causing trouble,
    > because the editor is printing thru the windows driver, which is working
    > fine with other programs...
    > When I got this problem, I first look at the ink cartridge, but if it's OK
    > with other software, I don't have any answer for the moment...
    > Maybe you may try to force the printer to print grayscale, just to be
    sure.
    > I've noticed that sometimes the printout color is a kind of dark blue, not
    > really black.
    > I'll let you know if I got more information.
    >
    > Best regards,
    >
    > Phil.
    >
    >
    Original Message
    > From: Adolph Stumpf <astumpf@u...>
    > To: <basicstamps@egroups.com>
    > Sent: Sunday, September 03, 2000 6:17 PM
    > Subject: [noparse][[/noparse]basicstamps] Re: printer problem
    >
    >
    > >
    > > Phil,
    > >
    > > The printer works perfectly with all other programs.
    > >
    > > I contacted HP tech support and the answer was "If the
    > > stamp editor is the only program that causes a problem then
    > > the stamp editor is the problem".
    > >
    > > I appears that there is some incompatibility between the
    > > stamp editor and the HP882C printer.
    > >
    > > As I mentioned, there's a way to get around it but I'd like
    > > to find out why I have such a strange problem.
    > >
    > > Adolph
    > >
    > >
    > > --- In basicstamps@egroups.com, "Philippe Derenne" <derennep@s...>
    > > wrote:
    > > > Hi,
    > > > Does your printer work with other programs ?
    > > >
    > > > Phil.
    > > >
    Original Message
    > > > From: Adolph Stumpf <astumpf@u...>
    > > > To: <basicstamps@egroups.com>
    > > > Sent: Thursday, August 31, 2000 7:32 PM
    > > > Subject: [noparse][[/noparse]basicstamps] printer problem
    > > >
    > > >
    > > > > Hello,
    > > > >
    > > > > I am using version 1.096 of the bs editor with W95 and an
    > > > > HP882C printer.
    > > > >
    > > > > When I try to print from the editor window, the printer
    > > > > goes through the motions but nothing is printed. I just
    > > > > end up with a blank piece of paper.
    > > > >
    > > > > I can print to other 'printers' from the bs editor (fax
    > > > > program, for example) with no problems.
    > > > >
    > > > > What am I missing here? Has anyone else run into this
    > > > > problem?
    > > > >
    > > > > Adolph Stumpf
    > > > > astumpf@u...
    > > > >
    > > > >
    > > > >
    > > > >
    > > > >
    > > > >
    > > > >
    > >
    > >
    > >
    > >
    > >
    >
    >
    >
  • ArchiverArchiver Posts: 46,084
    edited 2000-09-04 02:47
    Hi all,

    The print problem has been solved!

    After some experimenting and headscratching I came to the
    conclusion that the font color setting in the stamp editor
    must be black in order to print.

    I used yellow text on a blue background and for some strange
    reason the HP882 didn't like what it was getting from the
    stamp editor.

    I'm back to black text on white background and everything's ok.

    Adolph Stumpf
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