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Shop Site issue : some downloads and datasheets fail with Access Denied — Parallax Forums

Shop Site issue : some downloads and datasheets fail with Access Denied

I took a quick glance to see if this was already posted and I didn't see anything like it.

Problem:

While visiting the site today I was trying to get some information and datasheets about a battery. 723-28333 (I already have the data i need from what I could download)

But on this page:
https://www.parallax.com/product/scribbler-s3-lipo-battery/ (under downloads)
The Datasheet fails
The Scribbler S3 Robot Info Poster succeeds

https://www.parallax.com/package/scribbler-s3-battery-material-safety-data-sheet/
**either Download button produces the same result **

Expectation:

A file download and or open PDF in browser.

Actual Result: (Unexpected Behaviour)

An Amazon services error XML page stating access denied.

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>N9RJVN789WS46BQJ</RequestId>
<HostId>2/gHHfrX/Y+gBj7x1cs7OzfepybMgeYmRQR5pavJ5oI2l3aef7qZIbNOgiKqS8tj7B36dXrzAWI=</HostId>
</Error>

Let me know if i can help any more.
hope this helps, i'm sure it's a simple fix :) at least here's to hoping its simple.

My Guess, you are allowing certain file types to be downloaded. you need to add PDF's and others to the list :D or just compress everything.

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