Shop Site issue : some downloads and datasheets fail with Access Denied
I took a quick glance to see if this was already posted and I didn't see anything like it.
While visiting the site today I was trying to get some information and datasheets about a battery. 723-28333 (I already have the data i need from what I could download)
But on this page:
https://www.parallax.com/product/scribbler-s3-lipo-battery/ (under downloads)
The Datasheet fails
The Scribbler S3 Robot Info Poster succeeds
**either Download button produces the same result **
A file download and or open PDF in browser.
Actual Result: (Unexpected Behaviour)
An Amazon services error XML page stating access denied.
<Error> <Code>AccessDenied</Code> <Message>Access Denied</Message> <RequestId>N9RJVN789WS46BQJ</RequestId> <HostId>2/gHHfrX/Y+gBj7x1cs7OzfepybMgeYmRQR5pavJ5oI2l3aef7qZIbNOgiKqS8tj7B36dXrzAWI=</HostId> </Error>
Let me know if i can help any more.
hope this helps, i'm sure it's a simple fix at least here's to hoping its simple.
My Guess, you are allowing certain file types to be downloaded. you need to add PDF's and others to the list or just compress everything.