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Windows 10 release ! — Parallax Forums

Windows 10 release !

Hi guys,

Couple of people called our tech support team wondering whether the release of Windows 10 will affect any of our software, products, etc. I thought about sharing this for other people with the same concern.
Our software engineer Jeff Martin, confirmed that we don't anticipate our products having any issue with UEFI hardware, and historically our BASIC Stamp and Propeller software has continued to work just fine with new releases of Windows.  However, In the past, we've had to make many more updates to software related to Windows Updates than we ever had to make related to a major new release of Windows. 
We do not think the new release will affect us, but Windows 10 could be a different story. Therefore we won't really know the effect until it's officially released, and we will always be testing and watching for issues that customers may report in hopes to fix problems as soon as possible if they do occur.









Respectfully
Zakia Ben Youss
Technical Support
Parallax, inc

Comments

  • Heater.Heater. Posts: 21,230
    I'm not  sure if you are raising an alert that things may fail with Windows 10, hence the "!", or reassuring us that  things will not fail.

  • It was not my intention to cause any confusion, but rather reassure people that we do not believe that the release will cause any issue :)
  • I just figured the ambiguity was intentional. ;)
  • When I get back home from my road trip (20th), I can re-install my preview of Windows 10 (if it still works) and try a few things.  However, I suspect it will work just fine. I haven't had anything fail to work on Win10 yet.
  • I'm not  sure if you are raising an alert that things may fail with Windows 10, hence the "!", or reassuring us that  things will not fail.



    Heater, did you read the first post in the thread?!  It contains a quote from Jeff Martin that says they don't anticipate any problems with Windows 10.  It makes sense that you are commenting on punctuation and not the content of the message since you have no interest in using Windows.
  • "However,
    In the past, we've had to make many more updates to software related to
    Windows Updates than we ever had to make related to a major new release
    of Windows. "


    Yes, it is those updates that really drive us crazy.

    Heater might try to limit his comments to what is helpful rather than slamming all he dislikes. It gets a bit tiresome and predictable.
  • When I get back home from my road trip (20th), I can re-install my preview of Windows 10 (if it still works) and try a few things.  However, I suspect it will work just fine. I haven't had anything fail to work on Win10 yet.

    I deleted my preview a couple months ago and now I can't download the ISO for desktop (due to roll out prep).
    The chances of something not working in 10 that work on 7 are very slim, we're talking about practically the same thing.  
  • 10 is closer to 8.1 than 7, at least in the guts.  Just has that Smile metro stuff pushed to the side.

  • Heater might try to limit his comments to what is helpful rather than slamming all he dislikes. It gets a bit tiresome and predictable.


    I think Heater was just asking a question, not "slamming" Windows.
  • The title of the post seems more like some kind of exuberant announcement that Windows 10 is now available, not information about Parallax. Shouldn't it say something like "Parallax software Compatibility with Windows 10."?
  • Heater.Heater. Posts: 21,230
    Sorry folks. I was being a bit picky as is my wont.

    However I don't recall seeing any "Debian 8 release!" announcements around here. "we don't anticipate our products having any issue with systemd" :)

    It's not a Parallax product to announce.

    It just struck me as a content free announcement.







  • Zakia Ben YoussZakia Ben Youss Posts: 10
    edited 2015-07-15 22:55
    It has been taking care of, and please let us know if you need help with anything else!









    Respectfully

    Zakia Ben Youss

    Technical Support

    Parallax, inc


  • From the title I was initially expecting more, however kudo's for someone thinking outside of the box and heading off what will likely be a moderate number of calls/posts.  Maybe make it a sticky for the next year?
  • There wasn't anything wrong with the post because there will be a lot of people wondering about Parallax software compatibility with Windows 10. Yes, it probably should be sticky for a while. The title just doesn't really indicate what the content actually is about.
  • Heater.Heater. Posts: 21,230
    But that's the thing. Apart from announcing that there will be Windows 10 release, in case anyone had not noticed all ready, it does not say anything.

    "we don't anticipate our products having any issue ....", "We do not think the new release will affect us, but Windows 10 could be a different story. Therefore we won't really know the effect until it's officially released, "

    Obviously.

    "we will always be testing and watching for issues that customers may report in hopes to fix problems as soon as possible if they do occur."

    Obviously.


  • Well, I can see where it sort of ends up like a snake eating its own tail.

    Maybe it would have been better if someone had actually taken the time get in the Insider Program and do some testing on the builds.  Then the announcement/post, could have been somewhat more useful.
    Actually, seems like a gross oversight to have not been testing that already.
  • Thank you all for the comments. You guys are great! 
    Indeed we are still doing further testing, most importantly when Windows 10 is officially released as it will open the door to much more possibilities when it is accessible to all our customers. And will have an updated post/comment about the issues that customers might ran into and how to fix them. 
    We are basically, keeping our Parallax forums community in the loop about this matter, and for the people who commented saying they will be doing some testing; that is awesome! And any feedback about it will be much appreciated.








    Respectfully

    Zakia Ben Youss

    Technical Support

    Parallax, inc
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