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Problem with 5-position switch sensor — Parallax Forums

Problem with 5-position switch sensor

petercpeterc Posts: 2
in General Discussion
Hello, my team bought this sensor. Although the center, left, up and down pin each changes from about 5
volt to about 0-0.3mvolt when being pressed to the corresponding
direction, pressing the button in the right direction does not change the
output voltage. It remains at 5 Volt all the time. As a result, the program cannot detect the right being pressed. Anybody knows what is wrong with the switch and how to solve the problem?

Comments

  • Duane DegnDuane Degn Posts: 10,588
    edited 2015-07-14 00:18
    Just to make sure, have you run the sample code?
    Are you using a Propeller or Basic Stamp?
    My guess is you'll want to contact Parallax's customer service to report the problem if the switch doesn't work properly running the example code.
  • petercpeterc Posts: 2
    Hello, I use an Arduino UNO with the sample code provided by Parallax.
  • GordonMcCombGordonMcComb Posts: 3,366
    edited 2015-07-14 00:59
    Maybe a moderator can move this to the "Accessories" category.
    Anyway, in addition to having received a faulty switch, which Parallax will replace, another possibilty to look into is this: take a closer look at your wiring. The physical construction of this switch is such that it's somewhat easy to mis-connect it. Triple check your wiring and have someone else then double-check it. Note that the Right input is immediately adjacent to a N/C (not connected) pin. 
    If you're building this on a breadboard, it's helpful to pull the switch off, and inspect where the wires go into the breadboard. They should be as shown in the wiring diagram on this page:
    http://learn.parallax.com/KickStart/27801

  • Duane DegnDuane Degn Posts: 10,588
    If you're building this on a breadboard, it's helpful to pull the switch off, and inspect where the wires go into the breadboard. 


    There have been a few times when I moved a circuit to a different place on a breadboard it worked where it wouldn't work in the previous location.
    Sometimes sections of a breadboard lose their springiness.
  • davejamesdavejames Posts: 4,047
    ...by any chance, did you check switch operation with an Ohm meter?

    Here's the switch documentation:
    https://www.parallax.com/sites/default/files/downloads/27801-5-Position-Switch-v1.1.pdf

  • Zakia Ben YoussZakia Ben Youss Posts: 10
    Hello,
    All these comments will help you in the troubleshooting process. And, if the issue still occurs after you check your wiring and measure the resistance; we will gladly replace the item with a new one, that I will make sure to test personally before shipping. 







    Respectfully

    Zakia Ben Youss

    Technical Support

    Parallax, inc
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