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Propscope slowly dying ? — Parallax Forums

Propscope slowly dying ?

0xff0xff Posts: 3
edited 2014-06-30 14:37 in Accessories
Hi,

Propscope has been running fine for a few months from now.
A few days ago, I began to receive some timeout during software connection to the device, then when switch volt/div got response from it.
Now the scope is not recognized at all by the software - BTW the device stills mount as a COM port at OS level.
The 'Load and Connect' producse the following output :
--
58:57 starting thread
58:57 Opened port to COM2
58:60 Load an image
58:60 toggling dtr
58:71 discarded, writing reset
--

Are there anymore investigations that can be done before being SOL ?
I've tried other options, as pluging-in the scope in a VM, to another physical machine, updated to the soft to v.2.0.7 with no luck as you might have guessed :)

Thanks for any advice !

Comments

  • 0xff0xff Posts: 3
    edited 2014-06-22 07:16
    A quick update.

    I'm looking into a bootloader issue, IMHO that would explain what's going on.

    @staff members : any advice to diagnose further ?
  • HannoHanno Posts: 1,130
    edited 2014-06-22 14:51
    0xff wrote: »
    A quick update.

    I'm looking into a bootloader issue, IMHO that would explain what's going on.

    @staff members : any advice to diagnose further ?

    Hi,
    Make sure you're using a standard USB cable, not a Parallax retractable usb cable.
    There was a hardware change a while back that resolved an issue with the PropScope not getting enough power which resulted in the scope not working after several minutes. Test the PropScope on a different pc to make sure your pc hardware/software is not the cause.
    Hanno
  • whickerwhicker Posts: 749
    edited 2014-06-22 15:06
    yeah just try a completely different USB cable.
  • 0xff0xff Posts: 3
    edited 2014-06-23 06:31
    Thanks for the suggestion.

    I've tried :
    - 3 different cables (the original one I was using + 3 others).
    - Disabling other COM Ports (as read in another thread)
    - Another PC (a laptop this time)

    but no go.

    Just for the sake of it, I've tried to identify the chip by installing/using Propeller Tool - the chip is not identified - as stated earlier the device mount at OS level - the FTDI chip is recognized, the Propscope COM is present when the device is attached.
  • HannoHanno Posts: 1,130
    edited 2014-06-30 14:37
    Sounds like you may have a hardware problem with the PropScope.
    Hanno
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