Windows 8 Disk
NWCCTV
Posts: 3,629
My daughter purchased an HP Windows 8 laptop a little over a year ago. It did not come with a Windows 8 disk, only the recovery partition on her HDD. Unfortunately her drive just went south and is no longer useable. I can get her a new hard drive but have no Windows 8 Disk. HP wants $50.00 for a disk that should have come with the system on the dirst place. Apparently the Authentication code is built in to the BIOS. So, does anyone know where Windows 8 can be downloaded from so I can reinstall it for her?
Comments
You'll be hard pressed to find an ISO file available for regular download.
EDIT: Updated link with one that is more popular and doesn't have reported viruses. Still be cautious, though, you never really can be sure what you'll get.
If it was gotten at best buy, be real leery of going to the geek squad staff, most don't seem to have the highest level of understanding of this sort of thing. While attending an A+ course a few years ago, one student in there with me was taking the course only so that they could join the geek squad and drive around in the cool GS bug..... YIKES!!!
Call Microsoft tech support, 888-725-1047. They just helped me tonight (Indian-speaking agent, FYI) to activate a previously-installed Win7 retail license I purchased on Ebay for the wife's computer. Easy, no problems. Your case is different, but that's the direct line to talk with MS about recovery options.
Also see: $9 repair disk http://www.ebay.com/itm/HP-Computer-Repair-Boot-CD-For-Windows-7-8-XP-/291091904856?pt=US_Drivers_Utilities_Software&hash=item43c66df958
And more on Ebay: http://www.ebay.com/sch/i.html?_trksid=p5411.m570.l1313.TR0.TRC0.H2.Xhp+windows+8+disk&_nkw=hp+windows+8+disk&_sacat=0&_from=R40
You can usually order a set of the factory recovery media for most of the HP systems directly on their site. I wouldn't go anywhere else for that. The ones you get from HP will work with the license key on your system and it will also include the driver disk with all the specific drivers for your system. If you go with their regular shipping option they have always been under $20. If they don't show as available online then call them. I have ordered dozens of sets for various HP systems over the years and never had a problem. Most were done online but I had to call for a couple. Old or new doesn't matter. I've gotten them for older laptops (running XP) and even for more recent systems running windows 7 or 8. The only one that was a pain was for my sons laptop which was so new that they didn't have the recovery media quite ready for it. About a week or so later they called me back and I was able to order it.
Were you talking to a reseller to get that inflated price? If you called HP make sure that you tell them you want to order the factory OEM recovery disk set. The only way it would be higher is if they though you may have been buying an upgrade to a newer version.
Robert
The link I posted is legitimate. It is Microsoft's Windows 8 download page. Like I said, If you have the activation code, you download windows 8 from there. Microsoft offers a lot of there programs for download. I have gotten XP, Vista, 7, and 8.1 right from Microsoft.
Actually, if the activation code is in the bios, the odds are good that once you down load and do the install, it may in fact recognize the activation code and start working as it should. ypu may even get lucky and be able to download the HP drivers as well. But you never know what a cracked system puts you at risk for.
http://www.zdnet.com/blog/hardware/will-windows-8-require-a-product-key-at-the-point-of-installation/18785
You're better off going this route. With the factory recovery disks you'll have no issues restoring the system to the way it was delivered and it should have all the required drivers in place. No licensing issues either. I have those factory recovery disks for all of my systems.
The only issue I ever ran into was recovering an HP laptop that was few years old. It was right at the time when the new AF (advanced format) drives started coming out. The original drive wasn't and AF drive and the recovery software didn't know how to handle and AF drive. I had to find a non AF drive for that one. That shouldn't be a problem with newer systems.
Robert
I didn't notice that part.
Microsoft sells the Windows license to the PC manufacturers for a very low price, but part of that deal is that the burden of customer support is placed on the manufacturers, not Microsoft. This is probably why Microsoft doesn't provide downloads to repair preinstalled versions of Windows 8.
I've never understood the practice of having a recovery partition instead of a reinstall disk. I mean really, how much would that disk actually cost them in volume? 50 cents, maybe a dollar?