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Need help with a order from Parallax — Parallax Forums

Need help with a order from Parallax

Dave HeinDave Hein Posts: 6,347
edited 2013-10-02 07:43 in General Discussion
I ordered some parts from Parallax, and received part of my order today. Is there a way to reach someone at Parallax after normal office hours? I needed the parts for work for tomorrow, but now it looks like I'll have to wait at least two more days to get the parts I need.

EDIT: BTW, I sent an email to the address given on the invoice, but it bounced. Is info@parallax.com a working email address?

Comments

  • PJAllenPJAllen Banned Posts: 5,065
    edited 2013-09-30 18:14
    Tried kgracey@parallax.com ?
  • WBA ConsultingWBA Consulting Posts: 2,934
    edited 2013-09-30 18:15
    Dave, just shot you a PM.
  • Ken GraceyKen Gracey Posts: 7,392
    edited 2013-09-30 20:01
    Hey Dave, just discovered this message right now. We can ship whatever you need UPS red Tuesday morning for Wednesday delivery. Just let me know what you need and we'll take care of it right away.

    I think the time you posted was after we had closed the office for the day, but morning will be here quick enough!
  • Dave HeinDave Hein Posts: 6,347
    edited 2013-09-30 20:26
    Ken, one of the moderators sent me a PM with an email address for someone in sales. I sent an email, and hope to get a response in the morning. I wouldn't normally be too concerned about getting stuff in a timely manner for myself, but this order was for some test equipment I'm building at work. I guess we'll work it out in the morning.
  • Dave HeinDave Hein Posts: 6,347
    edited 2013-10-02 07:43
    I received the rest of my order this morning. Thanks to Parallax for their quick response.
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