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This LCD display has backlight on or not? (ebay dispute) — Parallax Forums

This LCD display has backlight on or not? (ebay dispute)

CuriousOneCuriousOne Posts: 931
edited 2013-05-17 13:52 in General Discussion
Hello.

Below is attached picture of LCD module. For me, it appears to have backlight on. In item description, seller does not states wherever this display has backlight at all. He only says "green background, black letters". Actual device has no backlight at all.
So, does this image appears misleading for you?
ledplay.jpg
515 x 420 - 37K
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Comments

  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2013-05-15 10:20
    In the photo you've posted, the display does not appear to be backlit. It looks like a regular reflective LCD.

    In any event, unless the seller specifically states that a display is backlit, it's best to assume that it is not.

    -Phil
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-15 10:52
    Yes, I understand, but since seller has no specific info on backlight, I'm trying to push him to change the description of item and state that there's no backlight. In my first mail to him, he insisted that all models he sells have backlight, just I've wired it improperly or applied not enough voltage.
  • Martin_HMartin_H Posts: 4,051
    edited 2013-05-15 11:19
    That LCD has 16 pins and usually the backlight is controlled via pins 15 (anode) and 16 (cathode). Usually you'll need a current limit resistor based upon the type of backlight, so look at the data sheet for that.
  • Hal AlbachHal Albach Posts: 747
    edited 2013-05-15 11:25
    Looking at the picture only I can tell that the circuit board that the LCD glass is mounted to supports backlight, the two large pads on the left with one of them marked A. I cannot tell if the LCD panel has the LED backlight installed. To verify that you have to look down the end for the white LED block. An ohmmeter reading of the two end pads as well as pins 15 and 16 (just to the right of Pin 1) may detect the LED.
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-15 11:34
    Personally I have no troubles with determining whenever this unit has backlight or not. It does not have (but I already installed one. The main idea is, that due to inapropriate description, other, less-experienced users may be tricked, so this is why I want to force seller to change the description.

    And regarding the pads on the left, tomorrow I can show you the picture of another led module, with these pads exposed and nothing soldered to them, but it still has backlight.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-15 11:36
    It Taiwan, it is pretty much a WYSIWYG situation.

    All the LCDs look the same, but the packages and the product coding on the LCD without blacklight mention none in a translation of that rather obscure numbering code. You might Google some of the odd ball product coding that is printed on either the front or back of the board to determine what you were supposed to have.

    The photo shows both sets of wiring for backlighting, so you can test it.

    Trying to get vendors to change their style of business can be rather absurd. I once lived near a restaurant called Nasty Nora's, and Nora was indeed nasty. Once customer complained that a hamburger was too raw and ask for it to be cooked more, Nasty Nora handed him a refund and told him to get out. One another occasion I wanted to fill a thermos for work with coffee and was willing to pay for her to top it up at a price for so many cups without free refills. In her infinite wisdom, she said no, the coffee was their for paying customers.

    She may have been dumber than a door post and on a hair trigger, but I suspect she is still in business.

    Why extra pads, but no functioning backlight?

    I just presumed that the manufacturers try to make all their products backlit, and the ones that fail are sold without backlit.

    Very often the backlit is powered by the two pins 15 and 16, as the original 14 pin interface was sold for no backlit. But since the backlit is an independent circuit that requires substantially more power, another interface with larger pads would often be present to provide an independent power to the backlit... besides, backlights may not have the same voltage requirements as the LCDs logic.. often higher.

    I generally onlly buy LCDs that provide a full document sheet with the devices. Why, some have the polarity of ground and positive that are reverse of what Parallax sells.. and I have burned up one finding that out.
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-15 11:47
    Generally, these modules are available with 3 types of backlight:

    1. Cheapest one - single led sticking into reflective pad from the one side under the display. Some have another led too, on opposite side. Very uneven illumination, but these often come with RGB led, so you have choice of backlight color.

    2. Medium one - backlight is provided by tiny leds, which are placed in light diffuser under the display. Very nice and even illumination. But for high brightness, consumption can be up to 80ma from 5 volts, which is often way too much for portable unit.

    3. Rarest and most expensive (I think so) one. These use EL pad for backlight, have very pleasant, cyan or emerald green backlight. To be honest, I never seen such display for sale alone, I had pair of them salvaged from various factory made devices (cash register, access control system, temperature controller), but they were still standard pin/protocol lcd displays.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-15 11:53
    EBay electronics are often sold by people that don't have any documents to provide, or if the product originates out of Asia, they don't have the ability to translate what documents there are into English.

    I just skip the vendors that cannot provide adequate information.
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-15 12:01
    Here's original listing:

    http://www.ebay.com/itm/380465172544?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

    Sellers P/N: RDE-LM12118

    Google bounces back to ebay or seller webpage, where are no info available.

    If we look at PCB, we clearly see the P/N: JM162B
    Which, according to manufacturers datasheet, do has backlight: http://www.kentec.net/pdf/lcd/JM162BSPEC.pdf
  • Duane DegnDuane Degn Posts: 10,588
    edited 2013-05-15 12:27
    CuriousOne wrote: »
    So, does this image appears misleading for you?

    In case you're taking a vote. No, it doesn't appear misleading to me. It looks like a well lite photograph.

    I personally think it would be good for the seller to mention it doesn't have a backlight but I also don't think he should be required to say what it doesn't have.

    I don't see anything dishonest or misleading about his ebay page.
  • WBA ConsultingWBA Consulting Posts: 2,934
    edited 2013-05-15 12:32
    The image of the LCD does not have a backlight on. There are shadows on the LCD surface at either end from the black housing. These shadows would not exist if the LCD had it's backlight on, but would exist if the photo was taken with two overhead lights on either side, which is fairly standard for small item product photography like this.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-15 12:33
    Well, in the actual photo, the backlighting can not be active. The pins 15 and 16 and the alternative pads are not connected to anything. No power, no light.

    For $2.78, it seems a good value. Backlighting always increases the price, especially cool colors such as blue or red to more than $5.00USD.

    They do at least provide the pin out for proper wiring, but not the electric characteristics of K and A.

    The reference to an RDE-LM12118 is indeed a product code. I've seen this or something similar in retail shops in Taiwan. I'd have to dig a bit, but I may have a sheet that would tell if it is a backlit device, and what the power requiremens are. But it is a 50/50 chance I have something. There are tons of LCDs out there.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2013-05-15 12:59
    I would not get any impression from the eBay listing that the LCD came with a backlight. The screen is described as "jade green." That's all. 'No mention of a backlight anywhere in the ad.

    'Sorry, but I seriously don't think you have a case against the seller.

    -Phil
  • NWCCTVNWCCTV Posts: 3,629
    edited 2013-05-15 13:00
    I also don't think he should be required to say what it doesn't have
    So with that statement, do you think the seller of the below item should be required to tell you that the item you are wanting to view MUST be within 1/2 inch of the lens in order to see it? http://www.ebay.com/itm/280897732092?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649 I complained and the sellers response was " sorry but the item needs to be close to see it". Close, what use is this item if it has to be 1/2 inch in front of the lens???
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-15 13:11
    Sorry, no luck on that product number in my personal files.. I have documents for SDEC Technology Corp product. LMC-SSC2a16-01

    The PINS 15 and 16 for backlighting are rate at 4.2 volts and 120 ma, while the rest of the unit uses 5Vdc at 25ma load.
    I also have an OKAYA document (Product #RG 12232-a) and it too has backlighting at 4.2 volts and 120 ma with the other power between 2.7 and 5.5 volts. A is + and K is -

    The main reason I looked these up is that I feared the backlight voltage would be designated at less than 5VDC, and I am right. From a +5V source, you might have to insert a rectifier diode to get a drop to 4.2 volts or less.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2013-05-15 13:15
    NWCCTV,

    Requiring the subject to be very close to be in focus is typical of a loupe, which is how it's listed. However, the photo of the lady wearing one and appearing to concentrate on something further way is a bit deceptive. Still, though, a loupe is a loupe, not a surgical telescope.

    -Phil
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-15 13:16
    NWCCTV wrote: »
    So with that statement, do you think the seller of the below item should be required to tell you that the item you are wanting to view MUST be within 1/2 inch of the lens in order to see it? http://www.ebay.com/itm/280897732092?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649 I complained and the sellers response was " sorry but the item needs to be close to see it". Close, what use is this item if it has to be 1/2 inch in front of the lens???

    Buyer beware. I use a 20x magnifier to examine for solder bridges on circuit boards and it certainly needs to be that close. Seems reasonable to me. What you need is a telescope.
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-15 13:20
    Again, here's the datasheet of device being sold: http://www.kentec.net/pdf/lcd/JM162BSPEC.pdf

    and it do mentions backlight.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2013-05-15 13:32
    That datasheet refers to a family of LCD displays, some of which are reflective (no backlight) and some of which are transflective (backlight-capable) or transmissive (backlight required). The backlight specs are only for those devices within the family that actually include a backlight -- not for all of them

    -Phil
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-15 13:34
    Yes, a backlight at 4.2 volts and 83 ma. DId you go too high on the applied voltage?

    This is an excellent data sheet.. the kind I look for with LCD purchases. But it is for a product line with various colors of backlight, and maybe includes the pulls with no backlight. There are even two types of backlighting STN, and TN, Position negative.

    Of course, the JM162BSPEC doesn't tie into the RDE- ........... So it might not really be the PDF for your exact device, but that is the way things get done in Asia.. approximately.

    They have a 99.28% approval rating and this is not a huge capital expenditure, so if you do have backlighting, great. If you don't, it is not worth returning.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2013-05-15 13:55
    There are even two types of backlighting STN, and TN,
    TN (twisted nematic) and STN (super-twisted nematic) refer to the type of liquid crystal, not to the backlight.

    Also, for LCDs that actually do include an LED backlight, the voltage rating will be the nominal forward voltage of the LED(s) (maybe more than one in series) at the rated current. The way to power such an LED is through a resistor from the 5V (or higher) supply. You definitely do not want to power any LED directly from a low-impedance supply.

    -Phil
  • jacques01jacques01 Posts: 5
    edited 2013-05-16 03:51
    This LCD does not have a backlight on. It may be shadows on the LCD surface at either end from the black housing and these would not exist if the LCD had it's backlight on.
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-16 08:45
    As I already said, the price paid for this display is not the problem for me, I want just to protect other people from buying non-backlight display, due to bogus description.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2013-05-16 09:14
    CuriousOne wrote:
    I want just to protect other people from buying non-backlight display, due to bogus description.
    I did not find the description to be bogus or even misleading. In my mind, there is simply no basis for assuming the display is backlit. Besides, there's a provision for asking the seller questions if you're unsure about something.

    -Phil
  • CuriousOneCuriousOne Posts: 931
    edited 2013-05-16 11:30
    Even the pinout for A & K does not ring the bell?

    If contacts aren't used, generally they are marked as NC (Not Connected) not A & K.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-16 12:10
    I suspect it all comes down to a cross-cultural difference in expectations about the level of communication in advertisement. I often feel it is easier to pay extra and buy American to get all the details than it is to buy from Asia and having to figure out what's what after I get the goods

    I have a lot of experience of buying electronic components in Asia without the benefit of documentation in English or Chinese. Or even when there is documention, it is obvious that the author doesn't comprehend electronics as deeply as a westerner. In other words, I have boxes and boxes of bits and pieces that were a purchasing mistake as I guessed wrong.

    It is obvious to me that the vendor is in Asia with a less than perfect command of the English language. He may not have any idea of what you are trying to do as he simply wants to take orders and deliver product... customers in Asia don't generally suggest improvements in management or advertisement.

    There might be another aspect as well. Probably the vendor bought 5 or 10 thousand of these units ten years ago when retailers were getting $25 USD apiece. But the market fell apart and now the seller is liquidating good new stock on EBay at near cost. So this vendor is selling these units at nearly no profit just to get back his capital and wants to be a good EBay vendor. He doesn't understand what you feel is missing from his ad as he have plenty of orders without complaint and he just wants to get his money out of the product. It is a clearance sale, not a bright new business that might be better through improved customer relations.

    I've lived in Taiwan for nearly 20 years now, studied Chinese and Taiwanese all these years... and I still find that some things are just not done in western ways or communicated at the same level of detail that westerners expect. For me, it has been a source of profound amusement; for others, it causes culture shock and they feel that the Asians need to be taught the right way of doing things, the western way. I suspect it will never happen.

    Plus, I have learned that buying on EBay requires me to notice all the details.. such as the fact that only 14 of the 16 pins are wired in the photo and that the documentation is for more than one model, both the backlit and those without.

    If I were you, I'd just ask why you feel you have to make the vendor change his ad. Or that he has decieved you. He really hasn't and doesn't have to change. And you might never make him understand.

    It really doesn't matter where or who I buy something, it the price of the unit is less that the cost of returning it to the vendor if I dislike it... I just accept the risk that I might get something that is a waste of money. At the price this is, it is hardly worth getting upset about being disappointed or having assumed something that wasn't.
  • Mike GreenMike Green Posts: 23,101
    edited 2013-05-16 12:12
    I agree with Phil. Bogus implies some deliberate attempt to be misleading and I don't see that. The description could be more complete and it could have the information you want, but the absence of an explicit statement about backlighting isn't bogus. The last comment about markings on the PCB isn't valid. It's common for vendors to use the same PCB for several models and just not populate certain parts on the board if features are absent. It would raise the cost of the item to have a special run with NC marked pads.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-05-16 12:26
    And don't feel you are alone.

    http://www.dailymail.co.uk/news/article-2325471/Owner-destroys-276-000-Maserati-car-China-just-angry

    In today's Taipei Times, there was a big photo of the owner of a brand new Maserati that was paying a group of men to smash the vehicle as he felt he had be decieved by the car's maker. Apparently the dealership he bought the car from in China had done a very poor job of after-market service, so the car has never run right. They were even using used parts that they acquired from unknown sources.

    I sure the guy feels he is absolutely right... and rest of us are wondering what he is trying to achieve.

    Of course, he didn't waste $2.78 USD, closer to a $500,000 USD.
  • xanaduxanadu Posts: 3,347
    edited 2013-05-16 12:56
    In marketing you don't list what things can't do. You won't talk the seller into it unless they're getting a high rate of returns due to common misconception either.

    There are much more shady ads than this on eBay.
  • ratronicratronic Posts: 1,451
    edited 2013-05-16 13:14
    CuriousOne I feel you about wanting to protect other people from what seems misleading to you. But the fact is eBay is full of stuff you should beware of and if you have any question about the product your interested in always ask before you bid. I just had the first of many products I've ordered from eBay arrive with a problem. I used the eBay buyer protection program to ask the seller for my money back including original shipping and that he pay for return shipping even though he states he will accept returns and refund your purchase price (less shipping) within 14 days if the buyer pays for the return shipping. So after about 3 days he refunded my purchase with shipping ~$200.00 and I got to keep the product. The point of this is treat eBay with extreme caution when purchasing anything and know exactly what it is your bidding on and what happens if it doesn't show up as expected.
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