What TV Service Do You Use?
Duane Degn
Posts: 10,588
Conversation at BestBuy today (true story).
Sales Clerk: Have you heard about our "such and such" deal?
Myself: No.
Sales Clerk: It can save you a lot of money on your television service. What television service to you use?
Myself: Broadcast.
Sales Clerk: What's that?
Myself: You know, you use an antenna to pick of the signal coming in over the air.
Sales Clerk: How much does it cost?
Myself: Free.
Sales Clerk: Oh.
The sales clerk then walks off without telling me about their "such and such" (I don't recall the name of the it) deal.
Is there really a generation growing up without the knowledge of broadcast TV?
Sales Clerk: Have you heard about our "such and such" deal?
Myself: No.
Sales Clerk: It can save you a lot of money on your television service. What television service to you use?
Myself: Broadcast.
Sales Clerk: What's that?
Myself: You know, you use an antenna to pick of the signal coming in over the air.
Sales Clerk: How much does it cost?
Myself: Free.
Sales Clerk: Oh.
The sales clerk then walks off without telling me about their "such and such" (I don't recall the name of the it) deal.
Is there really a generation growing up without the knowledge of broadcast TV?
Comments
It turns out that they have my address set up as a "commercial location" in their system and I was being charged for "Business Class" service, whatever that is. Getting that changed is apparently almost impossible. Two calls a week apart, each lasting over twenty minutes and it still wasn't fixed.
The third call, I got a little angry. I ended up getting the same exact internet service, with basic TV service, for less than I had been paying for internet alone.
That's not the end of the story though. I'm still trying to get things straightened out, because on my newest bill I was charged a $20 "installation fee", even though no one came to install anything (I actually had to drive 30 miles to pick up the TV box myself), and I still have a $7 modem lease fee on there, even though I turned the modem in when I picked up the TV box.
Should have done that way sooner.
I stream things from various services over a little 4G device that is cheap and fast enough to deliver SD and sometimes higher. I buy movies and watch them full quality when warranted, then swap with friends, and keep a library. Over the years, all the deals add up. I have most any rerun thing I ever want and a lot I have never seen, and that is usually some two-fer or other gimmick. Works for me.
Truth is there are only one or two programs I watch tops. For a few bucks I buy those and then I'm done.
I use a PS3, and a computer once in a while. Good enough and easy and I can play SSX from time to time too.
...yes.
There's a $650 install fee and most probably digging work to be done, too.
Hopefully, as in 'Hopefully at least 60% of the residents in my street orders FTTH so that the service provider starts the install work'
Also, hopefully, the channel package will include Discovery Science as the 'Discovery Channel' I get now is full of horrid redneck shows.
-Phil
Looked at from a purely monetary point of view it might look like viewers are not customers as they don't pay anything. But viewers do pay a price, they pay with their time, they pay with their attention, their minds, their very soul. Eventually, of course, the idea is that they make it to the store or online purchase and pay with their hard earned cash to buy whatever Smile was advertised.
Viewers pay a very high price and have every right to be "customers".
In answer to the posters question: None.
There is no TV in this house. I have never bought a TV in my life. "Her indoors" manages to get all the shows she wants to watch over the net (legitimately I might add) and is happy to watch on a PC or laptop. We can have cable here, I was surprised when she decided she was not going to subscribe anymore, "Too much advertising" she said. See what I mean, the customer decided that price was too high.
And yes, people do ask me what it means when I say we have an attic antenna for OTA DTV. Sad......
-Phil
We do have a choice you know.
Mind you I never actually made the choice. I just sort of forgot all about TV after I left home in 1975. Life at Uni for four years was far too busy to think about such things.
From time to time I have sat and watched telly with people and very soon start to wonder how they can put up with it.
One of my pet peeves is the AT&T commercials touting the "miracle" of wireless teevee. Jeez, remember these:
I know what she means. Sometimes there have been so many commercials, I've forgotten what I was watching. (And no! It's not entirely senility! :-> )
@
Cable TV, health clubs, book of the month clubs, and so on depend on you losing control of your budget. Any overly aggressive, overly presumptive business model tends to send me into pondering ways to do completely without the service.
These days I do use a cable TV service, but it is provided by the landlady and included in the rent.
I am a bit curious if Netflix is doing well in the USA and Europe.
Now: OTA, Netflix & Amazon Prime through Roku boxes, streaming from the networks for any thing current. We have more than enough to watch! Plus for one month's cable/satellite bill, we get Amazon Prime benefits for an entire year!
-Phil
C.W.
I think you're right now that I'm looking at what I wrote! I couldn't imagine a situation where the cable company would charge broadcaster's advertisers but I have recently seen promotions aimed directly at local advertisers. Monthly rates have shot up rather quickly.
I strongly believe that that the cable company has morphed into a monster since they became the major player in the communications industry and I wouldn't be surprised if they were working on ways to generate new revenue streams from everyone else.
When the price went up to $54 and called and got blast-plus for $29.95
30mbps internet + and 50 channels+ one 480i cablebox included for 6months.
When price goes up, time to call and negotiate down or put the service in a different name to count as a new customer.
I just want to share my amazement at the sales clerks lack of knowledge of what broadcast TV was. Thanks to some of your replies I see this isn't a unique event.
I used the question the sales clerk's asked me as a title of this thread. I probably should have titled it "The Youth of the World Today are Ignorant of Basic Things Like Broadcast TV."
While I wasn't really after what TV services you all used, I certainly don't mind having the information shared here. Feel free to continue to do so. (You of course don't need my permission to post about whatever you'd like.)
It's been fun reading what you all have had to say.
Thanks,
I (being a wizened 53) often amuse myself by the things I say to my daughter (all of 11) that should really mean little to her as far as things she might have ever experienced. Things we did as kids that make no sense to kids today (and vice versa).
In my experience sales clerks never know anything about anything. Let's face it, if they did they would be doing something else.
Back in the day you would have a butchers shop and you would expect it's owner to know something about meat. The fish monger would know something about fish. The guy with the TV/Radio store would know something about, well, TVs and radios. Those guys owned their stores and their business depended on them knowing what is what.
Today we have huge mega-stores and chains and malls, no one working there has a personal stake in what's going on. Why would they feel the need to know anything about anything.
Anyway, as a 50 something years old guy it hits me, for example, that the youngsters have no idea what an LP is:)
Phil, A guy at work was telling about how much he had to pay for his son to be in a motorcycle race. Then he asks me if I would want to come see his son race. I said "If I'm not doing anything else, maybe I'll come over to see him".
Then he tells me "Well it's $20 to watch the race." And I was like WHAT??? You are paying the track to race, then I have to pay the track to watch the race ?
So he is paying to be the product that I as the customer am paying for... When I asked him if that didn't seem wrong, he didn't really follow what I was saying (or he didn't want to admit it).
Bean
Unfortunately I think you're correct (though I might amend the "never" and "anything" to "very rarely" and "most things").
I've grown used to clerks selling electronics not to know much about what they are selling. It was the complete look of bafflement the clerk had about a free TV service that was available with an antenna that really surprised me. I was also (pleasantly) surprised how it completely stopped him off from trying to sell me their TV service.
I turn 50 in less than a week. I guess it's about time for me to start complaining about the younger generation.
Yes but I first noticed this total ignorance of sales clerks back in the late 1970s.
It's possible that I was born as an old curmudgeon:)
We can have a club!
@ Publison: You gettin' this?
@Duane: So you've been enjoying the AARP mailings this year, huh?
http://atom.smasher.org/construction/?l1=duane+&l2=degn&l3=old+fart&l4=soon%21