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Old Tech Support Trivia — Parallax Forums

Old Tech Support Trivia

NWCCTVNWCCTV Posts: 3,629
edited 2013-03-25 07:13 in General Discussion
So, Can anyone guess what use to be the most asked question for Computer Tech support? Should be pretty easy if you had a computer in the 90's! I'll give you a hint, it's not where's the power button.
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Comments

  • Peter KG6LSEPeter KG6LSE Posts: 1,383
    edited 2013-03-23 18:48
    Does it have to do with the CD Drive as a cup holder ?
  • NWCCTVNWCCTV Posts: 3,629
    edited 2013-03-23 18:52
    No, Actually I myself had never heard that one. Great idea for those CD Drives that are now outdated!
  • ratronicratronic Posts: 1,451
    edited 2013-03-23 18:54
    Where's the 'any' key?
  • NWCCTVNWCCTV Posts: 3,629
    edited 2013-03-23 18:57
    Ah man, you took the fun out of it!!!! That is what actually made software companies change to "Press Enter". Their support people and 800 lines were being bombarded with calls for that one question.
  • kwinnkwinn Posts: 8,697
    edited 2013-03-23 20:12
    Ah, the good old days.

    I got a couple of "cup holder not working" calls, but I think they were yanking my chain. I did get a few "what/where's the any key" questions and almost all of those were legitimate.
  • LeonLeon Posts: 7,620
    edited 2013-03-24 01:29
    Many years ago a support engineer was called out because the mouse wasn't working properly. He found that the user was trying to operate it with her foot.
  • Heater.Heater. Posts: 21,230
    edited 2013-03-24 01:36
    Speaking of the "any" key. Does anyone know what the key labeled "HERE IS" is supposed to do?

    Back in the late 1970's my first interaction with a computer was via a teletype and punched tape. On the keyboard there was a key labeled "HERE IS".
    WTF?. I never did find out what it was for.

    Today I'm not sure what I'm supposed to do with the ¤ key. Does anyone use that for anything ever?

    Oh yeah, and what is that key on the bottom row with a wavy flag on it for? It never does anything for me.
  • Heater.Heater. Posts: 21,230
    edited 2013-03-24 01:46
    Blimey, I just found out what the "HERE IS" key was for.

    From wikipedia:

    "Here is" key
    Some teleprinters had a "Here is" key, which transmitted a fixed sequence 20 or 22 characters, programmable by breaking tabs off a drum. This sequence could also be transmitted automatically upon receipt of an ENQ (control E) signal, if enabled. This was commonly used to identify a station; the operator could press the key to send the station identifier to the other end, or the remote station could trigger its transmission by sending the ENQ character, essentially asking "who are you?"

    No wonder nobody could tell me what it was even at the time. I think I have to build myself a modern "HERE IS" key.
  • Heater.Heater. Posts: 21,230
    edited 2013-03-24 01:57
    And, ta-da, if you look at this picture:
    http://upload.wikimedia.org/wikipedia/commons/e/ec/Telex_machine_ASR-32.jpg
    You will see that the top right most key is the long lost "HERE IS" key.
  • HumanoidoHumanoido Posts: 5,770
    edited 2013-03-24 03:40
    Heater. wrote: »
    ...what is that key on the bottom row with a wavy flag on it for?
    This is the Microsoft key on a Windows keyboard. Use it with other keys for functions.

    Microsoft Key = Display start menu
    Microsoft Key+D = Minimize window and show desktop
    Microsoft Key+E = Open Explorer Window
    Microsoft Key+M = Minimize all open windows
    Microsoft Key+Shift+M = Restores all previously open windows to how they were before you Minimized them
    Microsoft Key+F1 = Displays Windows Help Menu

    http://www.nationalserviceresources.org/keyboard-shortcuts
  • Heater.Heater. Posts: 21,230
    edited 2013-03-24 06:30
    Humanoido,

    None of the above works here.

    Hey Humanoido, I was pulling legs. I know what the MS key does. However I have not used a Windows machine since 1997 or so and generally I have not found it to do anything in Linux.

    Like the Cap Lock it seems to be a waste of space as far as I can tell.
  • mindrobotsmindrobots Posts: 6,506
    edited 2013-03-24 07:36
    I hear Vi/Vim users often remap the caps lock key to the ESC key, it less of a reach for that frequently used key.

    I'm always afraid to press the windows key on any computer that has it on the keyboard but isn't running windows...I imagine some sort of nasty "Easter egg" hidden there!! :0)

    Eventually, the windows key (when running windows) will make your machine stop and the screen go blue!! Press it, if you wait long enough, it WILL happen!!
  • Heater.Heater. Posts: 21,230
    edited 2013-03-24 07:41
    I'd be a lot more worried about pressing the Windows key if the machine was running Windows:)
  • localrogerlocalroger Posts: 3,451
    edited 2013-03-24 08:27
    Heater. wrote: »
    Oh yeah, and what is that key on the bottom row with a wavy flag on it for? It never does anything for me.

    It sends Ctrl-ESC, should you have a bloated half-functional piece of software that responds to that code.
  • localrogerlocalroger Posts: 3,451
    edited 2013-03-24 08:31
    mindrobots wrote: »
    Eventually, the windows key (when running windows) will make your machine stop and the screen go blue!! Press it, if you wait long enough, it WILL happen!!

    At which point Microsoft will finally have replicated the functionality of the first generation Apple II RESET key.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-03-24 09:48
    localroger wrote: »
    It sends Ctrl-ESC, should you have a bloated half-functional piece of software that responds to that code.

    Ctrl-ESC ? It that some sort of pun or metaphor or secret code for Microsoft's marketing department?
  • NWCCTVNWCCTV Posts: 3,629
    edited 2013-03-24 11:58
    Oh yeah, and what is that key on the bottom row with a wavy flag on it for?
    In Windows 7 it brings up the Start Menu.
  • localrogerlocalroger Posts: 3,451
    edited 2013-03-24 12:24
    Ctrl-ESC ? It that some sort of pun or metaphor or secret code for Microsoft's marketing department?

    I think it was just one of the few keycode combinations they could be fairly sure nobody was using in an actual application. I've used Ctrl-ESC on keyboards lacking the Win key and it works fine if you need it.
  • Duane C. JohnsonDuane C. Johnson Posts: 955
    edited 2013-03-24 13:19
    Hey, I used to be able to directly enter ASCII codes from the keyboard.
    Like this:
    (Some key combination) + 6 + 5
    would enter a capital A which is ASCII 65
    Kind of useful if you had a bad key.
    Maybe this was DOS only.

    What is the (Some key combination) ?
    I just can't remember how to do it. And it bugs me!!!

    Supper extra credit points:
    Back in the day, ya I am an old fogy, a friend of mine wrote a program that ran in the background at a low level watching the double byte keyboard codes coming in.
    It made my keyboard work more like a calculator keyboard.
    He called it "Sticky Key".
    When the "shift" key is pressed, and released, it would remember it was pressed and the next key pressed would enter the shifted character.

    This was very useful for one handed single finger "Hunt and Peck" typing I do.
    Any ideas?

    Duane J
  • Oldbitcollector (Jeff)Oldbitcollector (Jeff) Posts: 8,091
    edited 2013-03-24 13:38
    Duane,

    Hold ALT+{ascii code} .. It still works.
  • RDL2004RDL2004 Posts: 2,554
    edited 2013-03-24 13:46
  • Duane C. JohnsonDuane C. Johnson Posts: 955
    edited 2013-03-24 16:26
    Thanks Guys;
    That was what I remembered it as.
    However, this Vista computer won't do it.
    Dang.

    Duane J
  • NWCCTVNWCCTV Posts: 3,629
    edited 2013-03-24 17:24
    Vista????? I'm sorry!!
  • ercoerco Posts: 20,256
    edited 2013-03-24 17:31
    ○•Xcba☺☻♥♦♣♠•◘○ this Vista machine will!
  • Dr_AculaDr_Acula Posts: 5,484
    edited 2013-03-24 18:02
    Tech support has moved on...

    262101354_e6eed496a5.jpg
    500 x 173 - 35K
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited 2013-03-24 21:18
    Frankly, keyboards expanded the array of keys to the point that I suspect most users ignore a sub-set of 'trash keys'.

    I'd love to have an older, simpler keyboard with one ALT, one CNTL, and One ESC, not Windows key, no number key pad.

    Duplication of key locations tend to make touch typing rather muddle minded. And locating all those 'feature keys' at the bottom of the keyboard makes them likely to be accidentally keyed.

    I nice simple and clean keyboard would greatly enhance using the ALT, CNTL, and ESC in the ways they were intended. If you can't use those.... you have a mouse and icons.
  • RDL2004RDL2004 Posts: 2,554
    edited 2013-03-24 23:06
    I'd love to have an older, simpler keyboard with one ALT, one CNTL, and One ESC, not Windows key, no number key pad.


    I have a couple of these:

    http://www.pfusystems.com/embedded-keyboard/hhkb/index.html

    Mine are over 10 years old and have the PS/2 connector. They're nice for places where you don't have a lot of room for a full size keyboard. It looks like you can get them from Amazon.com. They're not cheap though.
  • GadgetmanGadgetman Posts: 2,436
    edited 2013-03-25 02:08
    Thanks Guys;
    That was what I remembered it as.
    However, this Vista computer won't do it.
    Dang.

    1. Try using the [Alt Gr] key.
    2. Upgrade to either XP, Win7, eCS or a friendly Linux version. Everything is better than Vista!
    (Probably even WinME is better... )


    Ask not for whom the <CONTROL-G> tolls.
  • Heater.Heater. Posts: 21,230
    edited 2013-03-25 02:23
    <CONTROL-G> tolls.

    No tolling here. In Chrome
    <CONTROL-G> brings up the page search dialog box:)
  • GadgetmanGadgetman Posts: 2,436
    edited 2013-03-25 02:29
    Try sticking the code in a text file and use TYPE in a command window...
    Or even ECHO the code in a batch-file...
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