RobotShops Buys Lynnxmotion!
vanmunch
Posts: 568
I just recived an Email from Lynxmotion (copied below) that RobotShop has bought them.
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As you might already know, RobotShop inc. ( http://robotshop.com ) has acquired Lynxmotion Please see the full press release below:
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http://www.prweb.com/releases/robotshop/lynxmotion/prweb9876615.htm
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On behalf of RobotShop, we wish to take this opportunity to welcome you. We are happy to count you as one of our customers. Not much will change with respect to your Lynxmotion experience, and if it does change in the future, it will change for the better.
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You can still order at www.lynxmotion.com using your existing account. Your pricing and experience will not change as we strive to work with you and ensure that you are completely satisfied with your purchases and experience with Lynxmotion or RobotShop.
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Here are some initial changes that should have a positive effect:
We accept credit cards as a payment method for international customers (in addition to wire transfer)
We have reduced UPS shipping fees on Lynxmotion website by 30%
We are open Monday to Friday and will ship most orders the same day if the products are in stock.
RobotShop prides in providing a professional, fast and responsive customer service. In the first week of transition, some items will appear to be out of stock while we move them to the new warehouse. We would appreciate your understanding and your patience while the operations resume their usual course. We promise to do our best to make the transition as seamless as possible.
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Should you have any questions please feel free to contact us. See our contact information below:
Email: support@lynxmotion.com
North America: 1-866-627-3178
Europe: +33 (0) 8 00 00 18 37
International: 011-450-420-1446
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Sincerely,
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The Lynxmotion Team
Forum
Facebook
Email
Lynxmotion
North America: 1 866 627-3178
Europe: +33 (0) 8 00 00 18 37
International: 011 450 420-1446
www.Lynxmotion.com
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###########################################################
As you might already know, RobotShop inc. ( http://robotshop.com ) has acquired Lynxmotion Please see the full press release below:
*
http://www.prweb.com/releases/robotshop/lynxmotion/prweb9876615.htm
*
On behalf of RobotShop, we wish to take this opportunity to welcome you. We are happy to count you as one of our customers. Not much will change with respect to your Lynxmotion experience, and if it does change in the future, it will change for the better.
*
You can still order at www.lynxmotion.com using your existing account. Your pricing and experience will not change as we strive to work with you and ensure that you are completely satisfied with your purchases and experience with Lynxmotion or RobotShop.
*
Here are some initial changes that should have a positive effect:
We accept credit cards as a payment method for international customers (in addition to wire transfer)
We have reduced UPS shipping fees on Lynxmotion website by 30%
We are open Monday to Friday and will ship most orders the same day if the products are in stock.
RobotShop prides in providing a professional, fast and responsive customer service. In the first week of transition, some items will appear to be out of stock while we move them to the new warehouse. We would appreciate your understanding and your patience while the operations resume their usual course. We promise to do our best to make the transition as seamless as possible.
*
Should you have any questions please feel free to contact us. See our contact information below:
Email: support@lynxmotion.com
North America: 1-866-627-3178
Europe: +33 (0) 8 00 00 18 37
International: 011-450-420-1446
*
Sincerely,
*
The Lynxmotion Team
Forum
Lynxmotion
North America: 1 866 627-3178
Europe: +33 (0) 8 00 00 18 37
International: 011 450 420-1446
www.Lynxmotion.com
*
Comments
Needless to say, I abandoned doing business with them in spite of a lot of excellent products.
I get how a bomb disposal robot pays for itself.
But what about us hobby people? We're WAY more important!
-- Gordon
He deserves a break and the chance to reclaim his original joys of designing and building without the market pressure of selling along the way.
Way to go Jim and Mario! Must be the first robo-consolidation of business I've seen.
Ken Gracey
Jim mentioned RobotShop's Coleman Benson will be handling the day-to-day Lynxmotion operations. I've dealt with Coleman, and found him to be quick, courteous, and knowledgeable. So I think this may work to everyone's advantage -- not that Jim, Annette, James, and the others weren't also, but you know what I mean.