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Can't try out propeller. Anyone know how to get Windows Installer to work? — Parallax Forums

Can't try out propeller. Anyone know how to get Windows Installer to work?

Jim the HermitJim the Hermit Posts: 79
edited 2012-07-05 17:11 in Propeller 1
I just bought $300 worth of electronics from Parallax. I'm trying to learn to use Propeller. Quickstart 1 tells me to load Setup-Propeller-Tool, but I get an error message:
The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe mode (am not),
or if the Windows Installer is not correctly installed.


In msconfig_services says Windows Installer is Stopped. Enable All/Disable All, Apply, OK, clicking on it, restarting doesn't do anything.

Comments

  • Mike GMike G Posts: 2,702
    edited 2012-07-05 12:50
    Did you download, UNZIP, and install the Propeller Spin / Tool from the following URL?
    http://www.parallax.com/tabid/832/Default.aspx

    Make sure you unzip the download then run the install.
  • groggorygroggory Posts: 205
    edited 2012-07-05 12:51
    I can almost 100% guarantee you this isn't a parallax issue. This is an issue with your computer.

    You may try updating to the most recent windows installer service.

    If this doesn't work I'd do a:

    Start > Run > sfc /scannow

    Pop in your windows cd and look for errors in the OS.

    You will likely have to reinstall windows service packs and whatnot.

    For PC issues may I suggest hardforums.com?
  • Jim the HermitJim the Hermit Posts: 79
    edited 2012-07-05 13:34
    Mike G wrote: »
    Did you download, UNZIP, and install the Propeller Spin / Tool from the following URL?
    http://www.parallax.com/tabid/832/Default.aspx

    Make sure you unzip the download then run the install.

    that didn't work either
    groggory wrote: »
    I can almost 100% guarantee you this isn't a parallax issue. This is an issue with your computer.

    I didn't mean to imply that it was. It's just so frustrating
    groggory wrote: »
    Start > Run > sfc /scannow

    I don't have that sfc(?)
    groggory wrote: »
    Pop in your windows cd and look for errors in the OS.

    Yeah, looks like I'll have to
  • turbosupraturbosupra Posts: 1,088
    edited 2012-07-05 13:47
    Make sure the windows installer service is not disabled in start --> run --> services.msc

    If it is not disabled try a re-register command with msiexec /regserver

    Here are a bunch of troubleshooting steps from Microsoft. http://support.microsoft.com/kb/315346

    Windows ® Installer. V 5.0.7600.16385

    msiexec /Option <Required Parameter> [Optional Parameter]

    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package

  • groggorygroggory Posts: 205
    edited 2012-07-05 13:57
    groggory wrote: »
    Start > Run > sfc /scannow

    Windows XP

    Click start
    Click run
    Type: sfc /scannow

    Win 7

    Click start
    In the search box at the bottom type: sfc /scannow

    follow the prompts

    ...

    From my experience, the installer service is generally not disabled. Generally that problem is some sort of problem with the OS that is in turn causing a problem with the installer service.

    Good luck.
  • Jim the HermitJim the Hermit Posts: 79
    edited 2012-07-05 14:17
    turbosupra wrote: »
    Make sure the windows installer service is not disabled in start --> run --> services.msc

    SUCCESS!!! Yes, those were the magic words it needed. Thank you everyone.
  • turbosupraturbosupra Posts: 1,088
    edited 2012-07-05 17:11
    Glad to help, enjoy your prop
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