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stamp plot

Fred BickelFred Bickel Posts: 5
edited 2012-02-07 09:04 in General Discussion
Everything works on my stamp plot excelpt one thing, It says to press F6 to connect. The C in the lower left corner should turn green Iit does) and the R should begin flashing red (it does not) So I can not activate my lessons on the stamp plot screen. Was told to reload excell, which we did and still not working, License is activated for the stamp plot.

Any ideas Fred

Comments

  • Mike GreenMike Green Posts: 23,101
    edited 2012-02-05 08:21
    What are you using Stamp Plot with? Does that work? What kind of serial adapter are you using? Have you installed the proper drivers for it? More information is needed and the problem is very unlikely to have anything to do with Stamp Plot itself.
  • Fred BickelFred Bickel Posts: 5
    edited 2012-02-05 14:20
    I'm using windows xp, using serial to usb. All this stuff was on my old computer and transfer to this
    one. It was working for about 4 minutes, then just stopped. I'm able to use this same cable on all
    my stamp projects. Everything works, from my scopes,sx stamp, all the rest of my lessons ,etc.
  • Mike GreenMike Green Posts: 23,101
    edited 2012-02-05 16:07
    Stamp Plot has been in use for a long time and has been very reliable and stable. Particularly given that it worked for a few minutes, then stopped, I suspect some kind of hardware failure. Try another serial to USB adapter and cables.
  • Fred BickelFred Bickel Posts: 5
    edited 2012-02-06 06:42
    I've tried 2 differant cables. i've tried all my test boards.I can run all my lessons (16) with no problems.My wife has taken everything off the computer , and reinstalled everything. nothing seems to work.
  • Mike GreenMike Green Posts: 23,101
    edited 2012-02-06 07:08
    I'd suggest you call Parallax Tech Support. Your problem sounds like something that a forum is not going to be as useful as one-to-one rapid interaction over the phone. You've already tried the straightforward stuff.
  • Fred BickelFred Bickel Posts: 5
    edited 2012-02-06 08:53
    I've already called Parallax, and talked to Chris. He gave me ideas also, nothing worked,Well thanks for all you're. Looks like a lesson gone to the waste side
  • Mike GreenMike Green Posts: 23,101
    edited 2012-02-06 10:28
    You might try contacting Martin Hebel (the author of Stamp Plot Pro) to see if he has any suggestions that Chris hasn't already made.
  • Martin HebelMartin Hebel Posts: 1,239
    edited 2012-02-06 14:08
    Mike, thanks for hitting the normal issues. I'm helping via Email- or trying too. Has me stumped that it DID work, then stopped, but all other apps work on the COM port.
  • Fred BickelFred Bickel Posts: 5
    edited 2012-02-07 09:04
    GOT it working now . One thing about me IDON'T GIVE UP Thanks for all the ideas and help

    FRED
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