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New to PropScope need help — Parallax Forums

New to PropScope need help

DonBDonB Posts: 5
edited 2012-01-23 21:15 in Accessories
New to Prop Scope it runs fine on my laptop with Windows 7 but won’t run on my desktop Dell with XP, It shows the screen but can’t find the USB. I tried reloading the drivers and software, I went into the device manager and checked out the port settings, everything looks fine is says the device is working correctly, I tried different com ports but all to no avail. Dose anyone have any ideas?

Comments

  • HannoHanno Posts: 1,130
    edited 2011-11-10 11:47
    Hi Don,
    What's the exact error message? Can you post a screenshot?
    Hanno
  • DonBDonB Posts: 5
    edited 2011-11-10 12:04
    untitled 2.jpg
    untitled.JPG
    This is a jpeg of the screen thanks for the input
    DonB
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  • HannoHanno Posts: 1,130
    edited 2011-11-10 20:06
    Hi Don,
    Very odd. Sounds like your PropScope is fine because it works on Win7. Are you using a high quality USB cable? Not a flimsy retractable one?
    Can you install the Propeller Tool, click "edit preferences", then "edit ports", and tell me the port id and port description?
    Hanno
  • DonBDonB Posts: 5
    edited 2011-11-10 21:55
    Hi Hanno
    I think this is what you are looking for. I included com5 and reloaded PropScope but it still gave the same error message. I have since restored it to this, the way I found it.
    P.S. The USB cable is the one that came with the ProScope
    THe Port I.D. is com5(see post 2 above) it is to one of the core USB ports on the back of the computer. I have tried several other USB ports also.
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  • DonBDonB Posts: 5
    edited 2012-01-23 21:15
    X [still unsolved] is anyone else having this problem?
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