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Prop Tool System Error — Parallax Forums

Prop Tool System Error

mynet43mynet43 Posts: 644
edited 2011-10-25 08:34 in Propeller 1
I got a Windows 7 system error when trying to close the Prop Tool.

I had two files open, I saved them both, then tried to exit the application by clicking on the X-box.

That's where I got the system error dialog box. I closed this and then got a Parallax error dialog asking if I would like to send them an error report. I said yes, then described the error conditions and said 'send'.

When I did this, I got another error saying it couldn't connect to the internet. I have a good connection to the internet and everything else is working.

Does anyone know the correct way to get this info to Parallax? I think they might want to fix it. It seems like two bugs: one, the crash, and two, the fact that their feedback dialog doesn't connect to the internet correctly.

Thanks for your help.

Jim
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ToolErr.doc
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Comments

  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-10-24 20:34
    This happened to me once with WinXP. The error reporter connected to the internet okay, but Parallax's server didn't respond.

    -Phil
  • RaymanRayman Posts: 14,864
    edited 2011-10-25 06:10
    I think they know about this problem already anyway... It happens to me all the time.
    If you open a file from a temporary or special location, such as a .zip file or removed USB drive, the Prop tool will crash on exit...
  • sylvie369sylvie369 Posts: 1,622
    edited 2011-10-25 07:12
    Rayman wrote: »
    I think they know about this problem already anyway... It happens to me all the time.
    If you open a file from a temporary or special location, such as a .zip file or removed USB drive, the Prop tool will crash on exit...

    I had that same error a few years ago. It took me a while to figure it out.
  • mynet43mynet43 Posts: 644
    edited 2011-10-25 07:47
    OK, thanks.

    I'm not sure they know about the internet connection problem.

    Jim
  • David BDavid B Posts: 592
    edited 2011-10-25 08:09
    I get these errors about once a week on XP. After the first few failures to send the error to Parallax, and no response after emailing Parallax, I don't even try sending the error any more. The propeller tool works great otherwise.
  • mynet43mynet43 Posts: 644
    edited 2011-10-25 08:28
    OK, thanks Dave.

    I guess enough said...

    Maybe someone from Parallax will read this and respond.

    Thanks for confirming that it's not just me.

    Jim
  • LeonLeon Posts: 7,620
    edited 2011-10-25 08:34
    It's a well-known bug.
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