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Please check in here if you can't log into the OBEX — Parallax Forums

Please check in here if you can't log into the OBEX

localrogerlocalroger Posts: 3,452
edited 2011-10-07 16:19 in General Discussion
I have been trying to log into the OBEX without success for nearly a year. I can't remember the password (I think it didn't allow me to use the one I use for the forums for some reason) and when I go to the lost password link and enter my email address I get this error message:
Error

There has been an error processing your request. Parallax system administrators have been notified and they will investigate this issue immediately.

Despite the promise, no system administrator ever addresses this, none of the three or four emails I've sent Parallax have been answered, showing Matt the error message at UPEW did not result in a follow-up, and several mentions of this on the forums including a previous toplevel thread started by me have gone ignored. In a recent thread I mentioned it again and several other prominent forum members mentioned having the same problem.

I realize that things are busy at Parallax. I have been patient about this even though I have three or four objects ready to go, some of which were created in direct response to reocurring needs expressed on this forum.

Could somebody please fix this?
«1

Comments

  • PJAllenPJAllen Banned Posts: 5,065
    edited 2011-09-25 09:15
    If they're blowing you off, why not register a new/different account (localroger2) ?
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-09-25 09:30
    I've forgotten my password, too, and get the same error when requesting that it be sent to me.

    I also had a situation awhile back when submitting something that needed administrator approval to post, due (IIRC) to an included PC host program. No admin attention was ever forthcoming, and the object never did get posted.

    As a consequence, I've pretty much written off the OBEX and just post my stuff in the forum. At least the forum search tool works, so it's easy to find things here.

    -Phil
  • localrogerlocalroger Posts: 3,452
    edited 2011-09-25 13:12
    PJ Allen wrote: »
    If they're blowing you off, why not register a new/different account (localroger2) ?

    Well, this is specifically discouraged by the new forum rules, which is why I decided to bring it up again.
  • PJAllenPJAllen Banned Posts: 5,065
    edited 2011-09-25 14:52
    "Multiple accounts" was discouraged under the old guidelines, too.
    There are a few members who were unable, I guess, to log in to the new/present forum, so they logged in on new accounts. Maybe this obex situation is related to that monkey-wrench?
    Anyway, from my inconsequential point of view, it can't be a problem as long as you're not making separate accounts in order to be a jerk.
  • W9GFOW9GFO Posts: 4,010
    edited 2011-09-25 20:32
    I was able to log in. The password has to be at least six characters and include one non alphanumeric character.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-09-25 20:46
    Rich,

    That's assuming you remember your password. If you don't, you're screwed.

    -Phil
  • W9GFOW9GFO Posts: 4,010
    edited 2011-09-25 20:51
    Well yeah. Knowing the format of the password may help someone remember it though.
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-09-26 20:01
    Given the apparent gravity of the issues reported here, I'm a little surprised that no one from Parallax has responded.

    -Phil
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-09-26 20:02
    Way outside my area of expertise, but I do know who to ask...
    Let's see if the Mighty Webmaster has any words of wisdom for us...
    -Matt
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-09-27 15:15
    ...still working on this...
    -Matt
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-09-27 15:35
    Hey localroger - Problem solved. Check your PM's for a new temporary PW.

    -Matt
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-09-27 15:37
    Phil - you're still a problem -
    You don't accept PM's, so how am I gonna get your new PW to ya?
    Homing pigeon, or just post it here in public?
    -Matt
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-09-27 16:12
    My email address is in my profile.

    -Phil
  • localrogerlocalroger Posts: 3,452
    edited 2011-09-27 16:18
    Matt Gilliland wrote: »
    Hey localroger - Problem solved. Check your PM's for a new temporary PW.

    -Matt

    Thanks for the effort, Matt, but ... I got the PW and it still doesn't work.

    See if you can log into the obex as me using it. I still get "username or password was invalid."
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-09-27 16:26
    Okee, dokey...working on it...could be tomorrow, before next attempt.
    -Matt
  • BeanBean Posts: 8,129
    edited 2011-09-28 03:32
    Hey Matt. I forgot my password too.
    Please PM me a new one. Thank you.

    Bean
  • potatoheadpotatohead Posts: 10,261
    edited 2011-09-28 11:18
    Same here.

    :(
  • $WMc%$WMc% Posts: 1,884
    edited 2011-09-28 18:24
    Progress being made.
    '
    I can log in now!
    '
    Thanks
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-10-01 20:21
    So, Walt - are you good?

    And what about you Roger?

    Bean - I'll get yours reset on Monday and PM you with it.

    Anybody else having problems?
    -Matt
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-10-01 20:22
    Tater - you forgot yours too? I'll get it reset on Monday too, unless I hear otherwise.
    -Matt
  • potatoheadpotatohead Posts: 10,261
    edited 2011-10-02 10:23
    Yep, let's just say, "I'm cooked!"

    Thanks! :)

    Had a browser with way too many passwords stored in it. Then one day there was the great, "oops, I bumped my laptop on the day the disk protect sub-system wasn't working" disk crash, and there you go. The rest of the story.
  • localrogerlocalroger Posts: 3,452
    edited 2011-10-02 10:47
    Matt Gilliland wrote: »
    And what about you Roger?

    The password you PM'ed me still doesn't work. You can try using it to log in as me to verify. --Roger
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-10-02 11:25
    Matt,

    I haven't yet gotten an email from you with a new password.

    -Phil
  • $WMc%$WMc% Posts: 1,884
    edited 2011-10-02 14:40
    Matt...
    '
    I knew my password the whole time. It just didn't work after the forum change.( It does now)
    '
    I have the dreaded "CRS" disease "Can't remember ....stuff "
    '
    So I started a "Walt's read me" folder(note-pad) on a PC thats not on the net. to hold all of my user names and passwords a few years ago.
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-10-05 07:36
    Hey Obex log-in challenged people-

    New PW's to be PM'd shortly...
    I shall try them personally first with the Network guru to verify proper operation.

    -Matt
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-10-06 15:15
    Hey all -
    Check PM's or email for new UN's and PW's.
    Let me know :-)

    $W, yours still to come.
    -Matt
  • Bill HenningBill Henning Posts: 6,445
    edited 2011-10-06 18:07
    Matt Gilliland wrote: »
    Hey localroger - Problem solved. Check your PM's for a new temporary PW.

    -Matt

    Hi Matt, I have not been able to log into obex either...
  • jazzedjazzed Posts: 11,803
    edited 2011-10-06 18:36
    I'm also login challenged. I wouldn't mind except that I've committed code that needs some maintenance.
  • $WMc%$WMc% Posts: 1,884
    edited 2011-10-06 18:45
    Matt Gilliland wrote: »
    Hey all -
    Check PM's or email for new UN's and PW's.
    Let me know :-)

    $W, yours still to come.
    -Matt
    '
    Matt:
    '
    My user/password works now, please don't change!
    '
    Just retested
  • Matt GillilandMatt Gilliland Posts: 1,406
    edited 2011-10-06 19:39
    Ok Walt - no change.

    Bill and Jazzed - can do tomorrow.

    Anyone else? Speak up:-)
    -Matt
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