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Problem accessing Parallax.com pages. — Parallax Forums

Problem accessing Parallax.com pages.

tperkinstperkins Posts: 98
edited 2011-09-18 18:26 in General Discussion
I'm using WinXPSvcPk3 and Mozilla Firefox 6.0.2.

Every page on parallax.com except the home page seems to generate an error page reading:

DotNetNuke Error: - Version 04.06.02

Index was outside the bounds of the array.

Comments

  • bomberbomber Posts: 297
    edited 2011-09-18 08:10
    Parallax youtube sems to be allright, also offsite links seem to be fine but everything else is splat gone. I e-mailed Parallax, I should get a reply in a few days
  • SapiehaSapieha Posts: 2,964
    edited 2011-09-18 09:07
    Hi .

    It seems entire Parallax site is gone !!!
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-09-18 09:10
    The homepage is still there, but any navigation requiring interaction with the database has been dot-net nuked.

    -Phil
  • Ron CzapalaRon Czapala Posts: 2,418
    edited 2011-09-18 09:16
    I was tried a direct link to the EDDIE robot page and got the dot net nuke erro page. I thought Parallax just removed it - didn't realize the whole site was problematic!

    No sales until...

    -Ron

    The Privacy statement and Terms of Use pages come up in addition to the Home page
  • PublisonPublison Posts: 12,366
    edited 2011-09-18 09:58
    Any search on Parallax.com now shows:

    "Service Unavailable"

    Someone must be working the problem.
  • tperkinstperkins Posts: 98
    edited 2011-09-18 10:05
    It seems to be back.

    Whew.
  • bomberbomber Posts: 297
    edited 2011-09-18 10:32
    I know why the site was down!!!! They now have at least 2 new products!!! They even have a parallax t-shirt and a laser range-finder

    EDIT 3 new products
  • bomberbomber Posts: 297
    edited 2011-09-18 10:33
    They also have an Eddie platform
  • bomberbomber Posts: 297
    edited 2011-09-18 10:35
    The stingray robot is being revised.....and I am only on page 3!!!!
  • bomberbomber Posts: 297
    edited 2011-09-18 10:43
    The BASIC Stamp Activity Kit has a new picture.....
  • $WMc%$WMc% Posts: 1,884
    edited 2011-09-18 10:44
    Still no WiFi
  • PublisonPublison Posts: 12,366
    edited 2011-09-18 10:59
    bomber wrote: »
    I know why the site was down!!!! They now have at least 2 new products!!! They even have a parallax t-shirt and a laser range-finder

    EDIT 3 new products

    They don't need to take the site down to add new products. Could have been a hardware problem on someone's end.

    The LRF was announced three days ago. Eddie was announced yesterday in conjunction with Maker Faire and Parallax's alliance with Microsoft Robot Development Studio.

    The T-shirt has been on the site for two years or so. But out of stock for a while.
  • GordonMcCombGordonMcComb Posts: 3,366
    edited 2011-09-18 11:16
    For those unfamiliar with it, DotNetNuke is a popular open source content management system (CMS) that runs on top of ASP.NET, which is the Microsoft-centric approach to PHP and dynamic page delivery. When an SQL backend goes down, which can happen if the SQL server crashes for any reason, or the connection to it is disrupted, the CMS cannot retrieve the data to create the page. It happens, even in the *nix/PHP/Perl world.

    My guess is that Parallax's IT staff or network admins are on call, or happened to be working on Sunday, because the issue is resolved.

    -- Gordon
  • SapiehaSapieha Posts: 2,964
    edited 2011-09-18 11:27
    It is still NOT correctly resolved.

    On this page http://www.parallax.com/eddie REDIRECT links on top of page don't function (Home, Store and all in this line)

    GordonMcComb wrote: »
    For those unfamiliar with it, DotNetNuke is a popular open source content management system (CMS) that runs on top of ASP.NET, which is the Microsoft-centric approach to PHP and dynamic page delivery. When an SQL backend goes down, which can happen if the SQL server crashes for any reason, or the connection to it is disrupted, the CMS cannot retrieve the data to create the page. It happens, even in the *nix/PHP/Perl world.

    My guess is that Parallax's IT staff or network admins are on call, or happened to be working on Sunday, because the issue is resolved.

    -- Gordon
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 23,514
    edited 2011-09-18 11:40
    The redirect links work for me. You (or your ISP) may have some cache refreshing to do.

    -Phil
  • SapiehaSapieha Posts: 2,964
    edited 2011-09-18 12:32
    Hi Phil.

    Them not function on my end

    I use FireFox on XP SP3


    Phil Pilgrim (PhiPi) wrote: »
    The redirect links work for me. You (or your ISP) may have some cache refreshing to do.

    -Phil
  • GordonMcCombGordonMcComb Posts: 3,366
    edited 2011-09-18 16:00
    They work for me, too, Phil.

    @Sapieha, either your browser's cache, or your ISP's cache, has the old pages. Refresh your browser, or clear the cache. If it's your ISP's cache, the updated pages will appear eventually. You can also try quickening the process by dropping into cmd mode, and typing:

    ipconfig /flushdns

    -- Gordon
  • SapiehaSapieha Posts: 2,964
    edited 2011-09-18 18:26
    Hi Gordon.

    It works on all other pages -- Only on page I posted link to -- it will not work

    GordonMcComb wrote: »
    They work for me, too, Phil.

    @Sapieha, either your browser's cache, or your ISP's cache, has the old pages. Refresh your browser, or clear the cache. If it's your ISP's cache, the updated pages will appear eventually. You can also try quickening the process by dropping into cmd mode, and typing:

    ipconfig /flushdns

    -- Gordon
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