A Customer Testimonial For The Propeller Chip
idbruce
Posts: 6,197
To Whom It May Concern
My name is Bruce Drummond, and I am an inventor/entrepreneur. Over the last three years, I have been building a wire bending CNC machine to produce a product for which I have a patent pending. I had six key factors to consider when choosing the microcontroller for this machine:
Let me start by covering the issue of customer support. I am not a hobbyist, nor am I patient man, so when it comes time to getting straight answers, I go straight to the source. I have called Parallax customer support on numerous occassions, and on all occassions, thier staff was always very friendly and very willing to help me resolve any problem that I might be having at the time. Additionally, the Propeller forum has a wealth of forum members that are more than willing to help you resolve some of the simpler and even more complex issues.
There are several ways to program the Propeller chip, but I chose Spin because of the handy documentation provided by the Propeller Manual. It is actually quite easy to learn if you have any kind of programming experience. However I must add that I would like to see much more documentation and examples in the future.
After three years of hard work, I would like to sum it all up. I am glad I chose the Propeller to control this machine, because it works flawlessly.
Bruce Drummond
Novel Solutions
My name is Bruce Drummond, and I am an inventor/entrepreneur. Over the last three years, I have been building a wire bending CNC machine to produce a product for which I have a patent pending. I had six key factors to consider when choosing the microcontroller for this machine:
- An abundance of I/O pins
- Capability of multitasking
- Ease of programming
- Speed
- Customer support
- Product documentation
Let me start by covering the issue of customer support. I am not a hobbyist, nor am I patient man, so when it comes time to getting straight answers, I go straight to the source. I have called Parallax customer support on numerous occassions, and on all occassions, thier staff was always very friendly and very willing to help me resolve any problem that I might be having at the time. Additionally, the Propeller forum has a wealth of forum members that are more than willing to help you resolve some of the simpler and even more complex issues.
There are several ways to program the Propeller chip, but I chose Spin because of the handy documentation provided by the Propeller Manual. It is actually quite easy to learn if you have any kind of programming experience. However I must add that I would like to see much more documentation and examples in the future.
After three years of hard work, I would like to sum it all up. I am glad I chose the Propeller to control this machine, because it works flawlessly.
Bruce Drummond
Novel Solutions
Comments
ErNa
I'm sure I am not alone when I say thank you all for your diligent work in creating wonderful products that will spark curiosity in future engineers, and give us all something to keep us out of trouble.
Good point! This is also very true. I have never ordered a product from Parallax that I was dissatisfied with. Their products are always of the highest quality.
EDIT: However, I wish Parallax would supply (2) four pin headers with the protoboard, (1) straight and (1) right angle, and leave it as an option for the user to solder together. Those connections are a bit touchy for removal and reassembly.
You can communicate directly with the engineer who designed the Propeller
uC (and his brother :-) this is just so cool.
They seem to not only be interested in their bottom line but in the joy the technology
brings to the end users of their products. This is really unusual!
I have never actually contacted anyone at parallax for any help but I'm sure the
many testimonials I have read about the quality of their help are accurate.
I can say, though, without the forum ... I may have been a 'pest' from parallax's point of view. But this forum stands as a giant resource for me. I search entry's that are years old ... and find each and every one of them still applies. Yes sir, if you took away the forum ... I might actually have to do 'research' (Yuk).
Most all the members on the forum are friendly & experienced, and the input you get can save hundreds of hours, frustration and even hardware from melt down (if you listen, that is).
When you put it all together, it spells 'success' for my projects. Humble as they are, I enjoy them. And the parallax product (propeller) is my choice for uC.
... Tim
It took me a long time to warm up to the Propeller, though, mostly because it wasn't the SX. I should never have waited so long. The Prop is fantastic! I've never had so much fun developing applications on any other processor or platform.
Perhaps the best feature of the Propeller is the fact that the chip and the IDE encompass high-speed deterministic code and high-level abstraction at the same time. Usually you have to make a choice of one or the other.
Please allow me to lower the bar even more with the exact same statement...
"If I can make this thing work, anyone can."
In fact I like to say, "this thing is so easy it's hard"...
Great letter idbruce.
-Tommy