Shop OBEX P1 Docs P2 Docs Learn Events
Help ! My brand new C3 is not working! — Parallax Forums

Help ! My brand new C3 is not working!

william chanwilliam chan Posts: 1,326
edited 2011-03-04 09:07 in Propeller 1
Every time I plug in the USB port, the message comes out from the system tray balloon as below

Found New Hardware.
An problem has occurred during hardware installation.
Your new hardware might not work properly.

This message appears ir-regardless of the position of the power switch.
No new com port appeared on Control Panel.
I have not even connected power to the DC socket yet.
I have tried it on 3 different PCs and 3 USB cables, all give the same message.
All the 3 PCs can talk to PropPlug and Prop Proto Board USB without any problems.

But the propeller chip can be powered by the USB cable and it displays the test program on TV and VGA correctly.
I think it may be a faulty FTDI chip.

Any ideas would be appreciated.

Comments

  • Paul Sr.Paul Sr. Posts: 435
    edited 2011-03-04 07:25
    Sounds like a driver issue.

    Have you installed / updated the FTDI drivers from the Parallax site?
  • Martin HodgeMartin Hodge Posts: 1,246
    edited 2011-03-04 08:30
    What did Parallax tech support say about the issue when you contacted them before posting this?
  • william chanwilliam chan Posts: 1,326
    edited 2011-03-04 09:07
    I am sure it is not a driver issue as I re-installed a new driver on one of the PCs.
    I have not contacted Parallax support yet as it may be something that i just missed.

    Just now I managed to program the propeller chip on the C3 using a PropPlug connected with wires to the header sockets on the right.
Sign In or Register to comment.