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I prefer Parallax to Sparkfun — Parallax Forums

I prefer Parallax to Sparkfun

Capt. QuirkCapt. Quirk Posts: 872
edited 2011-02-01 20:51 in General Discussion
Recently I required some bi-polar, latching hall sensors for a robotic brushless motor project. SparkFun carried the Melexis US1881 @ .99 cents ea. It took SparkFun three days to process my order. Or possibly 3 days before they drove to the post office. I have purchased product from SparkFun three times in the last four years. Each time I received poor customer service after the sale. In contrast, when I order from Parallax, my order is normally processed the same day.

The reason for my post is: SparkFun sells a larger selection of sensors than Parallax, and SparkFun's location makes it difficult for them to properly serve it's customers.

There is a marketing advantage for Parallax to sell the same sensors and breakout boards (or similar) SparkFun sells. Simply because Parallax's shipping capabilities are superior to SparkFun.

Bill M.

Comments

  • LeonLeon Posts: 7,620
    edited 2011-02-01 14:50
    I've bought several items from Sparkfun, and have been pleased with the service I received. They arrived here in the UK in a few days.
  • Capt. QuirkCapt. Quirk Posts: 872
    edited 2011-02-01 20:51
    Apples and Oranges Leon

    There is a International hub in Denver :)

    I have never recieved anything in less than 7 days.
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