More great Parallax service
sylvie369
Posts: 1,622
In a rare mistake, Parallax managed to send me a box with only one of the two USB-serial adapters I'd ordered a couple of weeks ago when they were on sale. I was off in Spain for a couple of weeks, and didn't get to look at the package until this past Monday. When I found that one of the adapters was missing, I emailed sales, and Jim had the other adapter sent by next day air.·It just arrived, about 21 hours after I sent my email about the missing adapter.
You don't get this kind of service just anywhere. Thanks, Parallax, and Jim.
You don't get this kind of service just anywhere. Thanks, Parallax, and Jim.
Comments
I placed an order on Monday, standard 1st class mail, and it arrived on Thursday. From California to East Tennessee in 3 days. I don't know if Parallax is doing something special (bribes the postmaster) or if there is a fold in the space-time continuum that the truck is warping across, but I like it.
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-MH
I'm doing an independent study with one of my students (we're building a wireless sensor device). She's about 19 years old, so she's fascinated - and disturbed - by my stories of the days when shipping of hobby stuff took 6-8 weeks after you mailed in your order form.
-Phil
BTW, in 1967·I sent in fifty cents for a set of mini-bike plans from a comic book.· They still haven't delivered.
Post Edited (StarMan) : 3/12/2010 6:48:54 PM GMT
-Phil
I'm always impressed by the speed in which things get here from CA to OH.
The other CA guy who seems to get things in lightning speed is Nick over at Gadget Gangster.
Not sure what these two are doing, but everything else from that direction just crawls here.
OBC
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Lately, if there's a low-value shipment I'm not in a hurry for, I've been specifying Priority Mail, since it can be a lot cheaper than UPS. I notice that Parallax has caught on to this, too, favoring mail for small, lightweight shipments. And it's just as fast as UPS ground.
A lot of a supplier's perceived speed has to do with how soon they ship something after they get the order. Places like Parallax and DigiKey are efficient enough to provide same-day shipping for orders received early enough in the day. Other outfits seem to require a certain gestation period between order-received and order-shipped. I guess the gestation is what "handling" charges help to cover.
-Phil
Digikey - I always try to use USPS Priority. Never more than 2 days to Nashville, and usually cheaper than UPS.
Parallax - Always USPS Priority. Three days every time! Cheaper than UPS and quicker. I have had to use UPS on free shipping weekends and it is always 4-5 days.
McMaster-Carr - Always next day out of the Atlanta warehouse to Nashville, and I pay ground shipping! Chigago warehouse is mostly 2 days.
Uline Shipping Supplies - I buy bulk antistatic bubble wrap, peanuts and boxes from the Atlanta warehouse. Next day UPS ground 90% of the time.
Jim
Every once in a while I feel a bit spoiled.
-Phil
However, I beg to differ on the lightning shipping". It takes 2 weeks+ before it gets here. (WV) Other then that, they're great!
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Use the Propeller icon!!
You do have paved roads in WV, right?·
Jim
I try to order from Uline when they have a free shipping special or when they waive the UPS Oversize charges. That helps when I order 20 cu ft of antistatic peanuts or a 250' roll of 24" wide bubble wrap.
I would love to get it locally, but nobody carries antistatic products in Nashville.
One company I worked for tried the air pillows, but the machine would only seal about half the time. A replacment was brought in and had the same results. They went back to peanuts. I'm sure other people have had better results.
Jim