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Propeller contest - HELP!!! email won't go through??? — Parallax Forums

Propeller contest - HELP!!! email won't go through???

Chris_DChris_D Posts: 305
edited 2010-02-26 18:13 in Propeller 1
HELP!

I tried twice now to email my information for the contest and it is being bounced back to me.· The email address I am using is

propellercontest@parallax.com

Is this the correct address or are there alternatives?

Chris

Comments

  • Bob Lawrence (VE1RLL)Bob Lawrence (VE1RLL) Posts: 1,720
    edited 2010-02-26 00:58
    propellercontest@parallax.com is what they advertised. I just tried it for you to see if I get a bounce back as well.
  • Bob Lawrence (VE1RLL)Bob Lawrence (VE1RLL) Posts: 1,720
    edited 2010-02-26 01:02
    How long did it take to bounce back?

    So far so good for me . If I don't get a bounce back you could send it to me and I could forward it for you.
  • mparkmpark Posts: 1,305
    edited 2010-02-26 05:10
    I got a bounce too! It only took a minute or so. What to do?
  • mparkmpark Posts: 1,305
    edited 2010-02-26 05:24
    I re-sent, breaking the email into two messages, each with ~5MB attachments. No bounce yet. I guess a 10MB attachment is too big.
  • Ken GraceyKen Gracey Posts: 7,401
    edited 2010-02-26 05:25
    Hey everybody - I just let Lauren and Jim know about the problem. Seems like the bounces happen when e-mail originates outside of the Parallax domain.

    They'll reply here on Friday.

    Ken Gracey
  • Jim EwaldJim Ewald Posts: 733
    edited 2010-02-26 05:39
    Is it Friday yet? Some messages are failing because the contain attachments larger than 10 MB. Others are falling into the anti-spam abyss. Please send an email to webmaster@parallax.com if you are unable to reach us at propellercontest@parallax.com and I'll be glad to help you with the blocked email.

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    Jim

    Parallax IT Dept.
  • Chris_DChris_D Posts: 305
    edited 2010-02-26 11:57
    My email took a couple of days to bounce back.· I sent it again this morning to both the propellercontest email and the webmaster email addresses just to be sure.· Fingers are crossed that it gets through today.



    Chris
  • Lauren DavisLauren Davis Posts: 313
    edited 2010-02-26 18:13
    If you have already submitted your project you should have received a confirmation email if your email got through. If you didn't receive a confirmation please email me at ldavis@parallax.com and let me know so I can coordinate the best way to get your project from you. Sorry for the bounce back trouble. As Jim stated above the file size is what is causing this. Please try to send multiple emails and keep the file size small to prevent the bounce backs. We're looking forward to seeing your projects!

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    ·
    Lauren Davis
    Marketing Manager
    Parallax, Inc.
    916-624-8333
    ldavis@parallax.com
    ·

    Post Edited (Lauren Davis (Parallax)) : 2/26/2010 6:55:18 PM GMT
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