OBEX down?
Oldbitcollector (Jeff)
Posts: 8,091
Am I the only one who can't get to obex.parallax.com?
OBC
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New to the Propeller?
Visit the: The Propeller Pages @ Warranty Void.
OBC
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New to the Propeller?
Visit the: The Propeller Pages @ Warranty Void.
Comments
Broken for me as well (running firefox 3.5.7}
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The future is in our hands.
Which way to the future?
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24 bit LCD Breakout Board now in. $24.99 has backlight driver and touch sensitive decoder.
If you have not already. Add yourself to the prophead map
Ken Gracey
It's a thankless job a lot of the time. There you are, relaxing, maybe catching a little TV, gaming, reading, and *bam* there it is! Some thing goes down that you didn't write, but are on the hook for. Ugh!!
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Safety Tip: Life is as good as YOU think it is!
Everything works perfectly until nothing works at all.
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Martin Hodge
(Never wear watch caps with little brims!)
I hear you.
Been supporting sites 24/7 myself for over 10 years+ (large manufaturing / underground mining)
Once had a finance manager say he didn't need to renew our support contract because "we were just a cost" and "the system has been running fine for the last year"
That all well and good until the system fell over outside of normal business hours, took them a whole 6 hours @ $50K per hour before they got hold of me.
They signed up for 'extended support' the very next day....
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=================
The future is in our hands.
Which way to the future?
=================
LOL at the "just a cost" bit.
When they say that, the next solid conversation is "Introduction to computing Business Opportunity Cost 101, 102, 201, 202..." and things get much better from there.
My most compelling way to get this sorted is to apply the $100 rule* If it takes an hour to deal with something, it's $100 * number of people impacted. It doesn't take much at all to pay for IT to do what it does well. (evil grin) That rule is a rule of thumb from when I was self-employed for a while. Sat down, did the math to find my real burden, which was a lot of that $100, and the opportunity cost, which made the balance of the $100. Been applying it ever since to frame things in a simple ROI approach that shows enough value to put the "just a cost" issue right to bed quick. Trust me on this one. It works, is appropriate, adequate, and efficient where working these cost / value perception issues out, and if you are free lance, the perfect basis for billing a rate that makes good sense. Show them their cost, your value rate, and it's an easy cheezy close.
They never notice the train running on time, only late, or not at all. This is a given.
They never see the value, until they grok the $100 rule. The sooner the better.
(Hard lessons from the trenches, where I thankfully only have to play in some of the time now.)
Also LOL @ what I call, "It works, until it doesn't!"
*$100 might bend up, depending on the kind of people impacted too. Up to you.
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Propeller Wiki: Share the coolness!
8x8 color 80 Column NTSC Text Object
Safety Tip: Life is as good as YOU think it is!
Post Edited (potatohead) : 2/1/2010 7:03:45 AM GMT