Shop OBEX P1 Docs P2 Docs Learn Events
Prop. Tool stopped working — Parallax Forums

Prop. Tool stopped working

kenmackenmac Posts: 96
edited 2008-11-13 09:28 in Propeller 1
Hi folks,
The Propeller Tool program (V1.2) on my main PC (XP/SP3) now refuses to open.
It starts, then there is the following message:
"Exception Processing Message c0000013
Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c"

Then the usual message that it experienced a problem and had to close down.
This info was passed to Microsoft.

I have seen that message before, but was able to ignore it before.

I tried reinstalling the tool, but same result.

Any clues?

kenmac

▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
Perth, Western Australia
Time Zone = GMT + 8

Comments

  • Cluso99Cluso99 Posts: 18,069
    edited 2008-11-11 09:44
    When did you install XP SP3 ?? - Checkout the web for problems w SP3 - I had to remove it.
  • Cluso99Cluso99 Posts: 18,069
    edited 2008-11-12 12:37
    Here is a solution from another forum. There appears to be a problem with the XP SP3 usb serial driver.

    > 1. On the Win XP SP3 system, create a backup copy of the usb serial
    > driver by copying C:\Windows\system32\drivers\usbser.sys to c:\Windows
    > \system32\drivers\usbser_sp3.sys
    > 2. Replace the usbser.sys file on the Windows XP SP3 system with the
    > corresponding file from a Windows XP SP2 system. This can be done by
    > simply copying the file over the existing location on the Win XP SP3
    > system, as long as the driver is not currently in use.
  • kenmackenmac Posts: 96
    edited 2008-11-12 13:30
    The situation has been resolved, with some help from Jeff.
    The particular PC I am using has an external USB Hub (c/w card slots).
    After unplugging this unit, the error window no longer appears.
    I don't know why Windows picked it up and caused the shutdown - that may well be a SP3 problem as suggested.
    Anyway, now I know the cause, I can handle it.

    Thanks,
    kenmac

    ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
    Perth, Western Australia
    Time Zone = GMT + 8
  • kenmackenmac Posts: 96
    edited 2008-11-13 09:11
    I changed the USB driver as suggested by Cluso99, but it had no effect.
    I think it is a conflict between the particular Hub unit and Windows, not a fault of the Tool program.
    The error window won't cause a problem, as long as I can click it away as usual.
    If the shutdown problem re-occurs, I can simply unplug the USB Hub unit!
    It's not worth the trouble of un-installing SP3 to further troubleshoot the problem.

    kenmac

    ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔
    Perth, Western Australia
    Time Zone = GMT + 8
  • Cluso99Cluso99 Posts: 18,069
    edited 2008-11-13 09:28
    The fix I showed was for another program (nothing to do with the propeller) which uses the USB Seral driver.
Sign In or Register to comment.