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Where is my order? — Parallax Forums

Where is my order?

GiemmeGiemme Posts: 85
edited 2008-07-25 07:40 in Propeller 1
Dear Parallax

last 15.July I did an order via internet. I bought some propeller components and payed with credit card.
After many emails to sales@parallax.com I didn't get any feedback. Is parallax on holiday?

Is my order lost? Shall I order via the swiss distributor ?

I need this components to finish my project.

help

Gianni

p.s. the Order ID is 13281 and my customer number ID is 13254

Post Edited (Giemme) : 7/25/2008 7:35:16 AM GMT

Comments

  • Nick McClickNick McClick Posts: 1,003
    edited 2008-07-24 22:08
    Probably with customs. I used to work at a mail order company and international shipments would often get hung up at customs, sometimes for weeks. It's possible they bungled your order, but Parallax has always shipped to me same day. If you have a tracking number, you can go to the usps website and type it in www.usps.gov. Good luck!

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    Concentrate on understanding the problem, not applying the tool
  • Chris SavageChris Savage Parallax Engineering Posts: 14,406
    edited 2008-07-24 22:38
    Gianni,

    I sent you a PM via the forums. Please check your forum private messages and get back to me. Take care.

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    Chris Savage
    Parallax Tech Support
  • GiemmeGiemme Posts: 85
    edited 2008-07-25 07:40
    hi all

    after feedback of parallax it make sense to order this component directly via the swiss parallax distributor.

    Regards

    Gianni
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