I can "run" from my Desktop and not from my laptop.

Ricky18

I have a Homework board and BoeBot kit. I have a serial to USB converter from Parallax. My problem is: I can "run" from my Desktop and not from my laptop. The only difference is the Laptop is running Vista. Any ideas?

Post Edited By Moderator (Chris Savage (Parallax)) : 1/23/2008 5:26:40 PM GMT

Franklin

Make sure you have the correct drivers for the USB converter. You may have to remove the existing drivers and reinstall. See the notes that accompany the adapter for more info.

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- Stephen

sylvie369

In general when asking this kind of question, it's best if you also describe what happens when you try it. What error messages, if any, do you get? How far in the process do you get? (etc.)

Franklin

Also a subject helps. You can edit your post if you click the pencil in the upper right of your original post.

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- Stephen

Chris Savage

Subject added…laptops have known issues with USB latency. For this reason we have covered this in the troubleshooting FAQ located at the bottom of our USB Driver download page. If you follow the suggestions in that it should work, assuming the correct drivers are installed for Vista. Take care.

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Chris Savage
Parallax Tech Support

allanlane5

And people HAVE had trouble installing the USB drivers under Vista -- I believe there's a VERY EXPLICIT order to do things in.

sylvie369

Vista makes things difficult sometimes, but I do have the FTDI drivers and the Parallax USB/Serial adapter working properly on this (Vista) machine, so it does work, and doesn't require Einstein to install.

I'm very pleased with that adapter - I'm using it with quite a few different niche serial products (rocketry, amateur radio, old GPS), and it always works.

Steel

The drivers are no problem with Vista.

Is your laptop plugged in?· I have had issues with port power provision with laptops when it is running off a battery.