I received some days ago the Quadcrawler Kit directly from Parallax.
I·am disappointed because there are several parts missing: four aluminium parts and a circuit board. Although I have asked for these to Parallax·through email, I have received·no answer from them.
Anyone has experience at requesting missing parts from Parallax ? Do they answer to such requests ? Should I start to think that I have lost my money ?
By the way, I had similar experience from a distributor of Lynxmotion. I never got the missing parts. :-( So I am starting to worry now.
I think I could replace the missing PCB (it is the BOE board) but I doubt I can do myself the four aluminium parts, specially after I have paid for them !