OK so I have to brag on my favorite vendor's customer service. We have a job going and my guy in Alabama ordered qty 10 Item# 40000 Propeller Quickstarts which we use with daughterboards of my own manufacture to make a little industrial IOT device. Sent to me to program. I get the package and, well, nobody is perfekt. The invoice is correct, but the box actually contains qty 10 Item# 40003 QuickStart Human Interface Board. Not what was ordered.
Very brief phone call. Keep the HIB's I was told, and the right parts will be there tomorrow. Right parts were here this morning next-day shipping, even though the original order was 2nd day. No fuss, no RMA, no challenges. And hey, now I got ten HIB's which turn QuickStarts into DemoBoards, how cool is that? I'm tempted to try getting PropCMD up on one of them.
I love doing business with this company. Parallax is the best.