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Kurtis is correct; we've been chasing this issue for a while now and the fix was just applied last week and released as Chrome OS v54.0.2840.101 (or later). This problem affected many USB-based devices and the Chrome Apps that use them.
jmh442 wrote: »
Miguel, What the progress on this? I have a class set of boebots with chromebooks that I am about to start using and they still won't connect. Thanks! Jessica Hunter