ActivityBot Troubleshooting

I calibrated the my ActivityBot, but it did not match the video they used as an example. Instead of stopping, turning, stopping, and turning in the other direction, the robot didn't stop at all between turns. I suppose this means the ActivityBot thinks it is stopping, even though it is actually turning. In the calibration tutorial, it suggested visiting their troubleshooting page. I did, but none of the scenarios it discussed matched the one that has happened. Is there a solution to this?

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