Apology and request to support your Parallax troops through forum improvements!

Hey there, 
Our team has read through the all of the requests relating to the forum release. I apologize for a release that needed more testing, configuration and user testing. We understand your frustration and support much of your input. Having participated in nearly a year of forum tool review, attempted upgrades, and configuration I requested that we make the new system live and configure it as we go. We were not making enough progress otherwise and our prior system was severely broken from an attempted upgrade that left us in a non-reverting state, as you know. Ultimately, I take responsibility for the release.  
We've reviewed all the comments and Courtney has filtered out the issues and preferences. She's keeping track of them publicly here http://forums.parallax.com/discussion/161405/new-parallax-forums-issue-report-list. At this stage, we're working to address the various issues one at a time. We're doing this through forum settings, some database work, etc. with a goal of avoiding any customization. We believe that this tool can do most of what you'd like it to do. Some of our key staff have cancelled or delayed vacations in order to get the tool in a better state before they leave. 
You can help us, too:
- Understand that we're communicating internally and knocking out the issues.- We may not have time to reply in the same detail you write to us, in PMs, forum posts or personal e-mail. - Address our team with respect. Everybody here deserves respect, no matter what! A good measure I use for writing posts is to ask myself if I'd be willing to say the same comments in person to the intended recipient. - One bug report per thread, please. No need to sprinkle them throughout the forums because we've become agitated.
While the team is still motivated, your recognition and support of their efforts is going to help those doing the work a whole bunch!
Thank you to Bump, Jen, Jim, Courtney and Stephanie for your continued work on this project. 
Sincerely, 
Ken GraceyParallax Inc.   

    
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Comments

  • 41 Comments sorted by Date Added Votes
  • I'm with you Ken, as I believe are most others despite the complaints.
    More power to Bump. Jen, Jim, Courney and Stephanie I say.

  • Thanks to the Parallax team on their ongoing perseverance. 
    As a Moderator, I await more instructions to help this move along quickley.

    Infernal Machine
  • Thanks Heater. 
    I should've also stated that I look forward to us returning to the technical issues related to the products you like, not the kinds of things that have taken all of our attention lately. Parallax has so much in the queue at the moment - people will be excited to talk about their new ideas relating to these efforts.   
    Speaking of, Chip should be here in a few minutes to talk about the Propeller 1-2-3 FPGA Board revisions. And to figure out what to do with the batch of fully functional Cyclone A-7 boards. . .
    Ken Gracey
  • I'm all ears!
  • Keep up the good work Forum's Team!! :)  The site looks clean and fresh. Change is constant...in order to move forward with new technologies, it's inevitable. Thank you for your time and dedication. Kudos!!

    ~ Peace & Joy! :)
  • Heater.Heater. Posts: 18,615
    edited July 2015 Vote Up-2Vote Down
    It's anything but clean and fresh. It's retro and 1990's. This is not moving forward to a new technology or a new image. 
    New and fresh and new technology would be something like disqus: Like here: http://talk.resin.io/t/what-is-this-forum-software/77
    Complete with wysiwig markdown editor for posting. Sensible code block formatting, quoting etc. 
    Oh, and note the sensible default avatar!
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 20,725
    edited July 2015 Vote Up0Vote Down
    Thanks for this thread, Ken, and all the best to the forum dev team! I don't envy you guys the tasks that lie before, but we all appreciate the effort and any improvements that you can make to our forum!
    -Phil
    “Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away. -Antoine de Saint-Exupery
  • potatoheadpotatohead Posts: 8,512
    edited July 2015 Vote Up0Vote Down
    No Worries Ken and team. You all read my other post and be secure in that I and others know what is worth what.

    The basics I need are here, desktop and mobile.

    Truth is, not having the go live and fix as we go in advance amplified feelings. Now that this is the expectation, it should be easier to "play on."

    Since the US women had an epic match for the Cup, a futbol reference seemed to make sense.

    Do not taunt Happy Fun Ball! @opengeekorg ---> Be Excellent To One Another SKYPE = acuity_doug
    Parallax colors simplified: http://forums.parallax.com/showthread.php?123709-Commented-Graphics_Demo.spin<br>
  • No apologies necessary from you or the team!  I like the new forums and am impressed you guys were able to keep threads from such a long time ago.  I like how the new forums feel and how they work.  Keep up the great job and as always, thank you for your patience and perseverance!!
    Whisker is a hardware and wetware hacker, and produces geeky content on a daily basis. Atdiy is a cardiovascular nurse by day and an electronics n00b at night. Together we're the Toymakers (Tymkrs) and we post videos/blogs on electronics, DIY projects, and whatever else we happen upon! Visit us at http://tymkrs.com, http://zombietech.tv, and http://firstspin.tv! Our projects are on https://www.reddit.com/r/Tymkrs/ and you can chat with us daily at #tymkrs!
  • Thanks to the Parallax team on their ongoing perseverance. 
    As a Moderator, I await more instructions to help this move along quickley.



    Thanks Jim - Bump and I discussed this topic early today. We agree that we need to make sure our Forum Moderators know what to do. As soon as the dust clears we'll get together and communicate with our Moderators. - Ken 
  • PublisonPublison Posts: 9,264
    edited July 2015 Vote Up0Vote Down
    Thanks Ken.
    Standing by.
    Jim
    Infernal Machine
  • "A little revolution now and then is a healthy thing. " Captain Ramius (and Thomas Jefferson before him)


    Ken & all Parallax: Thank you for your diligent efforts, great things don't happen easily by themselves.
    "When you make a thing, a thing that is new, it is so complicated making it that it is bound to be ugly. But those that make it after you, they don’t have to worry about making it. And they can make it pretty, and so everybody can like it when others make it after you."

    - Pablo Picasso
  • Clock LoopClock Loop Posts: 1,309
    edited July 2015 Vote Up0Vote Down
    I noticed the search works better.

    Before you had no success searching using words 3 letters or smaller.
    So if I searched on 'PCB' and 'Bluetooth', it wouldn't find anything with 'pcb'.

    Just that problem alone is worth switching to a new forum.
    Full steam ahead!

    :D

    P.S. I think the timing of this forum changeover was probably not best timed?   Right before everyone wants to think about the holiday, and on vacation during mid-summer nice days, where no one wants to spend the nice days indoors scraping away at forum code.
    (mid-winter January is ideal, since were all stuck inside anyway.)

    However, this now gives you all the excuse to crack open the basement door and peer out into the bright and amazing planet, while the forum is twerked.   Right when you get sick of all the humans that you find outside your basement door, the forum will be much more developed.  ;)

    P.S.S. Step away from the basement twerk bot.  It will be there when you get back.


    To study the nature of randomness in a digital processor network using the same clock source, 54 prop chips were all connected to a master prop. http://forums.parallax.com/discussion/127983/55-parallax-propeller-s-parallells-processing-of-permanent-perturbations/p1
    Optic communication between homogenous and commensurable, 8-core, 635nm emitting, phase locked loop, bit salad tossing units? http://forums.parallax.com/discussion/comment/1248240/#Comment_1248240
    TheBlackBox: Release v2.0 - Propeller HSS FX/Sequencer with Digital Audio SPDIF output. http://forums.parallax.com/discussion/115258/theblackbox-release-v2-0-propeller-hss-fx-sequencer-with-digital-audio-spdif
    E-Tools - Mono555 calculator, resistor calculator, voltage divider calculator, RCtime calculator, LM317 calculator, Binary-Hex-Decimal calculator, Resistor color matrix, Series LED resistance calculator, OHMS LAW calculator.
    http://forums.parallax.com/discussion/81449/e-tools-html-java-script-electronic-design-tools-free-for-you

  • We've reviewed all the comments and Courtney has filtered out the issues and preferences. She's keeping track of them publicly here http://forums.parallax.com/discussion/161405/new-parallax-forums-issue-report-list. At this stage, we're working to address the various issues one at a time. ..
    You can help us, too:
    - Understand that we're communicating internally and knocking out the issues.    

    Missing is any indication of a priority queue ?That means readers have no idea of knowing what is about to be fixed, and what is being ignored.
    FWIW, my priority would be * Immediately flip Search over to Google, until present Search can be fixed.* Get CODE posting working, - examples posted suggest markdown is the best, as that has language highlight support.* Cosmetic fixes can come after the key operational fixes of search and code.
  • Courtney JacobsCourtney Jacobs Posts: 803
    edited July 2015 Vote Up2Vote Down
    Forumistas,

    Once again I remind you that any bug reports must be in their own thread to be considered an actual, honest
    bug/issue/error report. I truly do not have the time to search through threads to find snippets of problems.

    I also want to address the fact that this speculation on whether these forums will survive is not constructive. As previously stated, we will not be moving back to vBulletin and we will not be moving to another software.  Our focus now is on making Vanilla work for Parallax and for all of you, but it will take time and understanding from all sides.  Our company forum crew is small, and all of our tasklists are already heavily loaded with non-forum-related projects and deadlines. Please remember that while our forums community is very important to us, our resources must also be split into efforts in other areas of our business like
    education and hardware development.

    I will be updating the task list momentarily with new reports I find. Be patient, be open-minded. This new system is an adjustment for our business as well as for our forum community, but it was necessary.

    Appreciated,
    Courtney
  • koehlerkoehler Posts: 539
    edited July 2015 Vote Up-1Vote Down

    ---- This space available for rent ----<br>
  • Phil Pilgrim (PhiPi)Phil Pilgrim (PhiPi) Posts: 20,725
    edited July 2015 Vote Up0Vote Down
    ... we will not be moving to another software.  Our focus now is on making Vanilla work for Parallax and for all of you, but it will take time and understanding from all sides.  


    'Got it. I can put that thought to bed now -- permanently. :) Thanks, Courtney & crew for your hard work!
    -Phil
    “Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away. -Antoine de Saint-Exupery
  • bartgranthambartgrantham Posts: 67
    edited July 2015 Vote Up0Vote Down
    @Ken: "One bug report per thread, please. No need to sprinkle them throughout the forums because we've become agitated."

    @Courtney: Once again I remind you that any bug reports must be in their own thread to be considered an actual, honest bug/issue/error report. I truly do not have the time to search through threads to find snippets of problems.

    I put together a laundry list of 27 issues in this thread.  Are you sure you want me to open up 27 threads?  A few more have cropped up in that thread, and I can probably rattle off a dozen more.  I probably shouldn't second-guess your bug tracking methodology, but it seems like I (we) could overwhelm this forum.

    Here's a suggestion: start a new forum ("category"?) strictly for forum bug reports and let "General Discussion" return to it's normal state.

    Another suggestion: Ken has to live with a UBB signature as a reminder of the forum issues until the issues are resolved.  :-D
  • Speaking of, Chip should be here in a few minutes to talk about the Propeller 1-2-3 FPGA Board revisions. And to figure out what to do with the batch of fully functional Cyclone A-7 boards. . .

    Figure out what to do with the A7 boards?  I thought they were going to be used to test out the P2 FPGA images.  I understand that the whole P2 won't fit on the A7 anymore, but it can still be used to test out 99% of the functionality.  My understanding is that the P2 will fit if some of the pins are not smart pins.  I'm looking forward to seeing Chip's post in a few minutes.
  • LoopyBytelooseLoopyByteloose Posts: 12,537
    edited July 2015 Vote Up0Vote Down
    Ummm.... just maybe the Forum Migration announcement should be revised to reflect it has occurred.

    The following might at first confound new people. It really is stale material for so prominent a place as Announcements.  Some may even overlook the date and actually think a Forum update is still pending.

    I am merely suggesting that Parallax keep the Announcements up-to-date and pro-active in order to make the best impression on new aquaintances.


    "A follow-up from this thread:
    forums.parallax.com/showthread.php/160376-Forum-is-broken-and-considering-a-fresh-install-your-input-requested



    We will be taking the forums offline to prepare them for their glorious new face-lift.



    When?

    June 29th, this upcoming Monday, at 4:00 AM PDT"



    Hwang Xian Shen, Puddleby-on-the-Marsh.
    All things considered, I can live and thrive without Microsoft products. LINUX is just fine.
  • Why did you switch to this outlook? Instead of easy readable, full screen forum I have now a narrow forum bar at the center of the screen, with somewhat too small characters and two wide empty gray bars at both sides,  To make this thing usable I had to use zoom in my browser.

    Then the P1V subforum is gone :(

  • Go team! Go! 
    Whit+

    "We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths." - Walt Disney
  • Thanks for the new forum software and your work in bringing it up to the normal high Parallax standards. Thanks also for being responsive to the community!
  • pik33:
    Your opinion mirrors that of other forum members regarding the 'look' of the current forums.  If you look in the announcement issue list you'll see that theme is on the list for review/revision.

    Also, the P1V subforum is indeed gone.  Many forums lost their lives in the June '15 switch and will be remembered fondly. I suggest making use of the tagging feature to differentiate topics in the Propeller 1 forum.

    Loopy:
    That's a lovely idea. I'll see what I can do about updating the announcement about the upgrade.
  • David BetzDavid Betz Posts: 11,027
    edited July 2015 Vote Up0Vote Down
    pik33:
    Your opinion mirrors that of other forum members regarding the 'look' of the current forums.  If you look in the announcement issue list you'll see that theme is on the list for review/revision.

    Also, the P1V subforum is indeed gone.  Many forums lost their lives in the June '15 switch and will be remembered fondly. I suggest making use of the tagging feature to differentiate topics in the Propeller 1 forum.

    Loopy:
    That's a lovely idea. I'll see what I can do about updating the announcement about the upgrade.


    If the P1V subforum is gone for good and has to be handled with tags then why did the Projects forum get renamed to Robotics? Why not handle that the same way with tags? This seems inconsistent.
  • There has been a debate over Projects vs. Robotics, internally, since the switch to the new forums.

    Robotics was eventually deemed the winner based on tracked usage over time in the previous forums, so Projects became Robotics. You're welcome to use tagging to tag projects posted in Robotics, the same way you could use tags for P1V posts in the Propeller 1 forum.

  • There has been a debate over Projects vs. Robotics, internally, since the switch to the new forums.

    Robotics was eventually deemed the winner based on tracked usage over time in the previous forums, so Projects became Robotics. You're welcome to use tagging to tag projects posted in Robotics, the same way you could use tags for P1V posts in the Propeller 1 forum.


    If I am working on a music generator project, I should put it in Robotics? Surely not all projects belong in Robotics. Why not go back to Projects and make a subforum for Robotics like you did for "Propeller 1" and "Propeller 2" under "Microcontrollers"?
  • Clearly all projects that don't fit anywhere else belong in "General Discussion". With the right tag applied so that people can find it.
    Of course in the extreme all categories are redundant and should be merged into one and the tag system can be used to filter what you want to see out of it.
  • With tagging, you could add it to any logical forum and simply tag it broadly for greater visibility.

    This has turned off-topic from the original post. Please create a new post if you wish for further discussion on this topic, but until further notice I do not consider the lack of Projects or P1V to be an issue and I will not be adding it to the issue-tracking thread.


  • Clearly all projects that don't fit anywhere else belong in "General Discussion". With the right tag applied so that people can find it.
    Of course in the extreme all categories are redundant and should be merged into one and the tag system can be used to filter what you want to see out of it.

    That seems like a poor idea to me since "General Discussion" usually ends up with lots of off-topic threads. It really makes no sense to me that there is no "Projects" forum.
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