- Announcement about May 10th, 2018 update and your password.
Apology and request to support your Parallax troops through forum improvements!
Our team has read through the all of the requests relating to the forum release. I apologize for a release that needed more testing, configuration and user testing. We understand your frustration and support much of your input. Having participated in nearly a year of forum tool review, attempted upgrades, and configuration I requested that we make the new system live and configure it as we go. We were not making enough progress otherwise and our prior system was severely broken from an attempted upgrade that left us in a non-reverting state, as you know. Ultimately, I take responsibility for the release.
We've reviewed all the comments and Courtney has filtered out the issues and preferences. She's keeping track of them publicly here http://forums.parallax.com/discussion/161405/new-parallax-forums-issue-report-list
. At this stage, we're working to address the various issues one at a time. We're doing this through forum settings, some database work, etc. with a goal of avoiding any customization. We believe that this tool can do most of what you'd like it to do. Some of our key staff have cancelled or delayed vacations in order to get the tool in a better state before they leave.
You can help us, too:
- Understand that we're communicating internally and knocking out the issues.- We may not have time to reply in the same detail you write to us, in PMs, forum posts or personal e-mail. - Address our team with respect. Everybody here deserves respect, no matter what! A good measure I use for writing posts is to ask myself if I'd be willing to say the same comments in person to the intended recipient. - One bug report per thread, please. No need to sprinkle them throughout the forums because we've become agitated.
While the team is still motivated, your recognition and support of their efforts is going to help those doing the work a whole bunch!
Thank you to Bump, Jen, Jim, Courtney and Stephanie for your continued work on this project.
Ken GraceyParallax Inc.